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Is your Cobb County home ready for winter weather?

12/3/2019 (Permalink)

SERVPRO van ornament SERVPRO of East Cobb is the restoration company that is faster to any size disaster and can make it "Like it never even happened"!

As the weather outside is frightful and your cozy homes becomes warm and delightful, the holiday season’s aglow, let it snow, let it snow, let it snow! While it is generally unlikely for Georgia to encounter massive snowfalls, it is still important to know how to be weather aware and prepared if winter weather strikes your home, business, or while your traveling. Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

This blog is dedicated to helping you keep the holidays merry and bright, as well as keeping your property safe. But what happens if disaster strikes during the most wonderful time of the year? That’s easy...Call SERVPRO of East Cobb, you locally owned SERVPRO franchise. Even if it is the night before Christmas and even Christmas Day! SERVPRO of East Cobb is available when you need us 24 hours a day, seven days a week, 365 day of the year, ready when you need help the most.

National Influenza Vaccination Week: December 1-7, 2019

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination Week to highlight the importance of continuing flu vaccination throughout the holiday season and beyond.

During the 2017-2018 flu season, the CDC estimates the flu caused 49 million flu-related illnesses (more than the combined populations of Texas and Florida), 960,000 flu hospitalizations (more than the number of staffed hospital beds in the United States), and 79,000 deaths (more than the average number of people who attend the Super Bowl each year).

If you’ve already gotten the flu this season, you should still get vaccinated to protect yourself against other strands of the flu. People with a high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions, and people over the age of 65. Get a flu shot today to protect yourself and your loved ones. 

Tips For The Home

You can winterize your home by installing insulation and weather stripping in areas that have gaps where cold air can infiltrate your home. You can also insulate water lines installed in exterior or exposed walls to help prevent pipe freezes. Having a working and well maintained heating system, whether it is gas or electric is very important. You should have your heating system serviced professionally once a year, and check smoke detectors and carbon monoxide detectors monthly for charged batteries and are in good working order. Having a backup source of heat that can operate on alternative fuels is also a good.

Tips For The Car

The CDC has a few simple tips to prepare your vehicle for winter weather. Make sure your vehicle is in good working order and has a full tank of fuel. This will help prevent fuel lines from freezing and keep ice from forming in the tank. Use cold weather windshield washer fluid and radiator fluid to prevent your vehicle’s systems from freezing. Always carry an emergency kit in the vehicle with blankets, cell phone charger or extra batteries, flashlight, first-aid kit, and some food and water.

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of East Cobb.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on the lights will give the impression that someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of East Cobb (770) 424-0400. We clean up mold, fire, or water damage to your home or business in the Kennesaw Area.

What to Expect Until Help Arrives!

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Cobb

SERVPRO of East Cobb specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

PASS: Pull, Aim, Squeeze, and Sweep

11/21/2019 (Permalink)

technician cleaning smoke and soot residue from stairs Know in what type of smoke and soot damage you are dealing with can make a world of difference in the restoration process.

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire.

Using a Portable Fire Extinguisher

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the fire extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly
  • Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage your family members and co-workers to do the same. Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility. Check out our previous blog “How to Inspect a Fire Extinguisher” to learn more about the different classes of fire extinguishers and type of fire each are designed to extinguish.

SERVPRO of East Cobb professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of East Cobb technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your locally owned SERVPRO of East Cobb professionals to focus on saving your precious items.

SERVPRO of East Cobb professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Types of Smoke Damage:

  • Wet Smoke - (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue - (Produced by evaporation of materials rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot - (Furnace puff backs) While “puff backs” can create havoc for homeowners, SERVPRO of East Cobb professionals can, in most cases, restore the contents and structure quickly.
  • Other Types - (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Deep Frying Dangers

11/6/2019 (Permalink)

tarp and board up of fire damaged home SERVPRO of East Cobb is here 24/7 even during major holidays. Help is never more than a phone call away!

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind. One of the most popular holiday season dishes is deep fried turkey. While it can produce some of the most delicious turkeys known to man, it also come along with some dire consequences if safety is ignored. Check out the video link below to see what can happen when safety is ignored when deep frying your holiday turkey.

5 Dangers of Deep Frying a Turkey

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area or surface.
  • An over-filled cooking pot can cause cooking oil to spill or spatter when the turkey is placed in the pot.
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat cooking oil to the point of igniting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

*from our friends over at The US Fire Administration

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared.

After the first wave of heroes have rescued the property, let your local SERVPRO of East Cobb professionals help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires.

  • 482,030 structure fires were reported in the United States in 2018.
  • These fires caused $9.9 billion in property damages.
  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes your business or home, give the experts at your locally owned SERVPRO of East Cobb a call (770) 424-0400. We will help make it  “Like it never even happened.”

Thanksgiving Cooking Safety Tips From Your Friends at SERVPRO of East Cobb

11/5/2019 (Permalink)

holiday baking recipe for disaster SERVPRO of East Cobb is open 24/7 even during the holidays. We can be at your door in less than an hour in most cases!

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the The National Fire Protection Association (NFPA), cooking is the main cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking-related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

  • Never Leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.
  • Keep small children away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove and oven.
  • Keep anything flammable like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease build-up.
  • Purchase a fire extinguisher to keep in the kitchen year round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.
  • Always check the kitchen before going to bed or leaving the home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working properly every month. Replace the batteries at least once a year.

Choosing the Appropriate Fire Extinguisher

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.
  • Class K: Intended for use on fires that involve vegetable oil, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

SERVPRO of East Cobb wishes you a safe and happy Thanksgiving and holiday season.

What Can You Restore Using Ultrasonic Cleaning?

10/21/2019 (Permalink)

morantz Z-97 Brother Ultrasonic Wash Machine This is the state-of-the-art Morantz Ultrasonic machine SERVPRO of East Cobb uses to clean textiles, electronics, and other items.

When it comes to cleaning and restoring contents and textiles in commercial applications, there’s not much that can beat an ultrasonic cleaning from the pros at SERVPRO of East Cobb. You might be asking what is ultrasonic cleaning and what kinds of items can be restored or cleaned using this method? SERVPRO of East Cobb would like to address these questions and explain why ultrasonic cleaning is one of the most thorough and cost effective ways of cleaning any number of items. 

Ultrasonic cleaning is a time tested tool in the restoration field and has a wide use of applications in many industries. In the machining industry ultrasonic cleaners are used to remove fine surface particles from objects as well as oil, grease, and other lubricants/chemicals used in the machining process. Along with the oil, grease and other compounds mentioned above, ultrasonic cleaning removes dirt and grime on a microscopic level. This means that even hard to reach places like corners, cracks, crevices, textured surfaces, and other areas that are otherwise inaccessible to clean using traditional cleaning methods.

Make SERVPRO of East Cobb your official ultrasonic cleaning provider today. Give us a call (770)424-0400 and we can schedule your facility for an assessment today!

Let’s go over what exactly ultrasonic cleaning is. Ultrasonic machines very in size based on their application. Some are small enough to place on a desktop and take up no more room than a toaster oven. While other systems can take up the majority of a room and can be used to clean huge items like a vehicle transmission or even airplane parts. In either case, most systems are comprised of a heated basin filled with ultrasonic cleaning solution, and an ultrasonic transducer which produces ultrasound frequencies (20-40 kHz) to agitate the cleaning solution. Items are submerged in the basin and the transducer bombards the items with ultrasonic waves, cleaning the objects in the process. Small bubbles form on the surface of the items called cavitation bubbles. These bubbles might not sound like much but these bubbles are key to the ultrasonic cleaning process. These bubbles put a tremendous amount of pressure on dirt and other contaminants clinging to the surface of the items being cleaned. In effect each bubble is a tiny explosion that both removes and washes away materials adhering to the surface of the item being cleaned.

The reason ultrasonic cleaning is so useful in many industries, including the restoration industry, is because of how thoroughly it cleans just about anything ran through the system and the cost effectiveness of the technique. The following are some of the more common items cleaned using ultrasonic cleaning devices:

  • Window Blind Cleaning - Plastics, vinyls, fabric, wood, aluminum, Venetian, vertical, micro/mini blinds are all easily and quickly cleaned using ultrasonic methods as well as pleated shades, shutters, and other draperies.
  • Fire, Mold, and Water Damage Restoration Projects - Knickknacks, area carpets, oriental rugs, collectibles, stuffed animals, and even toys can be restored and cleaned using ultrasonic cleaning techniques.
  • Medical Device Cleaning - Due to the complex nature of medical device cleaning ultrasonic cleaning is a great choice to clean and sanitize items like tools, wheelchairs, bed frames, nursing equipment, and other medical devices.
  • Electronics Cleaning - As counter intuitive as it may sound to submerge electronics in a liquid to clean them, ultrasonic cleaning does a great job with electronics such as computers, TVs, telephones, and other appliances. Just about any electronic device can be ultrasonically cleaned and in some cases is the only method of restoring certain electronic devices.
  • Parts Cleaning - Automotive, airplane, boat and countless other parts can be cleaned using ultrasonic cleaning methods as well as restaurants/industrial kitchen equipment, air vents, stove filters, and HVAC filters. 

Destroy Odors with Deodorization

10/15/2019 (Permalink)

fire damaged computers When fire and smoke damage strike, You can be ruined or you can be read!

As many as 50% of businesses may never recover following a disaster like a fire. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Contact us today to get started!

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits of surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to  contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of East Cobb professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO of East Cobb does not cover up lingering odors with a fragrance. We seek out and remove the source of the odor. Once the source is found, SERVPRO's own proprietary line of professional cleaning products is used to treat and prevent the odor from returning. Any restorable items in affected areas will also be professionally cleaned and deodorized, including furniture, electronics, art, flooring, walls, ceilings, HVAC air ducts, draperies and upholstery, and more. 

Other Odors That May Require Deodorization:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

Ask your highly trained SERVPRO of East Cobb technician to explain the various deodorization methods available and which will work best for you.

If you or  one of your customers suffer a fire damage or some other accident that require deodorization services, contact SERVPRO of East Cobb your trusted locally owned restoration company. Whether it's fire, water or mold damage or just a stubborn odor that refuses to go away, we'll help make it "Like it never even happened."

Smoke Alarms Save Cobb County Lives

10/14/2019 (Permalink)

FEMA advises replacement of smoke alarms ever 10 years Smoke detectors can be your last line of defense against home fires. Make sure that your home has fully operational smoke alarms!

Smoke alarms save lives when properly installed and maintained according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your states requirements (GA state requirements)or contact your locals Fire Marshal to help ensure all codes are met. 

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need hep installing, testing or changing batteries in you smoke alarms contact your local Cobb County Fire Department, an electrician or the American Red Cross. Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact SERVPRO of East Cobb!

When fire or water damage puts the things that matter most on the line, you need the very best help on the line, as well. That's why knowing the easiest ways to contact SERVPRO of East Cobb is so important. Just go to or call (770) 424-0400 to get the team that's faster to any size disaster. We're a leader in giving control back to homeowners, property managers, and even entire communities after ravaging effects of water or fire. So whether you're responsible for 1,000 square feet or 100,000, be ready for the worst, with the very best. SERVPRO of East Cobb your trusted local SERVPRO franchise.

The Importance of Cleaning Dryer Vents

According to FEMA, Failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home or business, SERVPRO can help clean dryer vents and ducts that may have lint buildup. Other tips for keeping dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a bird's nest, or other potential obstacles.

Take a look at some of our before and after fire restoration images, or check us out on Youtube

5 Ways Hard Water Can Damage Your Cumberland GA Home

10/10/2019 (Permalink)

SERVPRO technician extracting water SERVPRO of East Cobb is a preferred service provider for most major insurance companies. We can can even help you file a claim!

So you’ve probably seen the late night infomercials advertising water treatments and devices that prevent hard water. You might have wondered to yourself, “What is ‘hard water’ and can it actually affect my home?”. Let's take a quick look at what “hard water” is and how it can affect your house.

SERVPRO of East Cobb is open 24/7. Our water restoration professionals can be at your door within an hour!

Hard water is just water that has a high content of minerals like calcium, magnesium carbonate, bicarbonates and sulfates (minerals commonly found in limestone and gypsum). These minerals are suspended in solution and are so small they can not be seen by the naked eye. To find out if you have hard water you can use a home test kit or by calling your local water department. Levels of hardness in water varies regionally. You can check to see if your water falls in line with Georgia’s average on the US Geological Survey’s (USGS) website

If your water has a slight metallic taste or smells like rotten eggs, you might have hard water. Hard water is typically not harmful to humans or animals, and some studies even suggest that water with slightly elevated mineral levels can be beneficial. The human body needs to take in many different types of minerals. The primary way we take in these minerals is through the food we eat and the liquids we drink. Household plumbing and appliances on the other hand are another story. Over time, hard water can cause major issues in homes, and can also cause minor discomfort to the occupants. Let's take a closer look at how hard water can affect your home.

5 Major Ways Hard Water Can Affect Your Home

  • Hard water shortens the lifespan of your hot water heater and other appliances. Minerals can build up inside of your hot water heater causing it to fail. This can result in costly and time consuming repairs. By having your hot water heater and other appliances regularly serviced according to the manufacturer, you can prevent mineral buildup and prolong the life of your appliances and hot water heaters. 
  • Hard water can cause faucets to drip and can discolor brick and other sidings. Hard water minerals can build up on just about any surface they come in contact with. Areas around water spigots, downspouts, and gutters are prone to discoloration for this reason. Exterior water sources are also prone to mineral buildup that can cause fixtures to drip. Having the exterior of your home pressure cleaned once a year will remove built up minerals on “high traffic water areas”, and can keep your home looking new. 
  • Hard water can leave behind shower and tub rings. Overtime, minerals build up along the fill line of the tub or shower and leave them with an ugly brownish-red slimy residue that can be quite difficult to remove. Cleaning your shower regularly can help prevent shower and tub rings, and in most cases using household cleaners like CLR will remove the unsightly ring/residue. This tip also works on toilets, by preventing toilet rings.
  • Hard water can cause slow draining Toilets, sinks, and shower heads. Not unlike the other examples, minerals can build up in side pipes, fittings, and connectors causing them to corrode and drain slowly. Being careful what you put down your drains is a good way of preventing blockages, but if you believe you have corrosion in your home plumbing system it would be advisable to call a reputable plumbing company you trust.
  • Hard water can cause cloudy drinking water. The reason hard water sometimes appears cloudy has to do with the high mineral content (the higher the mineral content the more cloudy the water). You should never use water that you feel has been compromised in any way, but hard water is safe to drink and can help with some of your daily intake of minerals. Hard water will however, leave your dishes spotty, cause laundry to look less clean or dingy, and can leave your skin feeling dry and itchy.

If you’ve experienced a water loss and need some help cleaning up, call SERVPRO of East Cobb. We have the trained professionals that can make it “Like it never even happened”! Check out some of our great reviews on Google, Yelp and Facebook!

Winter Weather is Coming to Cobb County, Don't Let Your House's Pipes Freeze

10/10/2019 (Permalink)

Frozen tree branch winter preparedness Winter is coming and temperatures are dropping, make sure your home is prepared for cold weather!

Winter is fast approaching North Georgia and will be here before we know it. The best time to prepare for winter weather and the dropping temperatures is to assemble supplies and fortify your property before it arrives. Trying to gather supplies once the cold weather event is upon us results in more accidents on the roads and people stranded in the cold. Having a general all purpose disaster ready kit is a great idea and will help prepare your home and family for cold weather events.

One of the leading causes of water damage in winter months is due to pipe freezes. When pipes freeze fittings, connectors, or even the pipe itself can crack. When the pipes eventually thaw out the water leaks from the pipes causing water damage to the structure. The best way to prevent pipe freezes is to not allow the temperature in at risk areas to drop below freezing by heating these spaces. PEX flexible plumbing lines are better suited for cold weather and could be used in place of traditional PVC or copper pipes. Insulating pipes will also help prevent pipe freezes, and can also improve the efficiency of your hot water heater.

SERVPRO of East Cobb and the Center for Disease Control and Prevention want everyone in the Cobb County & Metro Atlanta areas to be better prepared for winter weather this year. Most Atlantans remembers “Snowmageddon” back in 2014, when we were caught off guard by a few inches of snow and ice. Almost the entire metro area was brought to a stand still because of impassable roads and wrecked vehicles. Hopefully some of these tips will better prepare us and keep us safe this winter.

  • Tips For The Home

You can winterize your home by installing insulation and weather stripping in areas that have gaps where cold air can infiltrate your home. You can also insulate water lines installed in exterior or exposed walls to help prevent pipe freezes. Having a working and well maintained heating system, whether it is gas or electric is very important. You should have your heating system serviced professionally once a year, and check smoke detectors and carbon monoxide detectors monthly for charged batteries and are in good working order. Having a backup source of heat that can operate on alternative fuels is also a good.

  • Tips For The Car

The CDC has a few simple tips to prepare your vehicle for winter weather. Make sure your vehicle is in good working order and has a full tank of fuel. This will help prevent fuel lines from freezing and keep ice from forming in the tank. Use cold weather windshield washer fluid and radiator fluid to prevent your vehicle’s systems from freezing. Always carry an emergency kit in the vehicle with blankets, cell phone charger or extra batteries, flashlight, first-aid kit, and some food and water.

SERVPRO of East Cobb is here to help the Cobb County area with any water restoration projects that might come up. No matter how big or small, SERVPRO here to help. We are the restoration company that can get the job done right the first time. Check out some of our satisfied customers on Facebook, Google, and Yelp!

Cobb County Kitchen Fire Cleanup

10/7/2019 (Permalink)

Tech and customer reviewing soot Our technicians will walk you through your fire claim step-by-step, explaining our procedures thoroughly along the way!

When it comes to fire restoration there’s not much that SERVPRO of East Cobb hasn’t seen. From commercial warehouse fires and large loss high rise restoration projects, to the more common house-hold fire restoration claims. The following is an account of one of our customer’s experiences working with SERVPRO of East Cobb

This restoration story began like too many others, in the kitchen. The homeowner was cooking dinner using the stove-top, which was located on an island in the middle of the kitchen. While he was cooking, the family dog came to him beckoning to let her outside to do what dogs do. The homeowner, thinking he could let the dog out quickly and return to the kitchen, got into a conversation with the next door neighbor that took longer than he anticipated. When he returned to his kitchen, flames were leaping from the stove-top. Black smoke had overwhelmed the vent hood and began to fill the room. Thinking quickly, the homeowner turned off the eye of the stove and used a fire extinguisher, that he kept in a cabinet under the sink, to extinguish the fire quickly and safely. 

*Taking your attention away from any open flame in your home is ill advised. Our customer found this out the hard way. While the damage was emotionally jarring, and the reality that his home could have just went up in smoke shook him to his core, he was quite lucky to catch the fire when he did. 

For more household fire safety tips check out our previous blog “Kitchen Cooking Fires: Prevention & Tips”

The homeowner called SERVPRO of East Cobb around 7:45 pm on a Sunday evening (same day as the fire). Our loss coordinator took down their information and informed the homeowner that we had technicians in route to his home and would be on site in less than an hour. Due to the late hour the homeowner preferred that we stabilize the affected area and return the following day to officially start the restoration process. Before leaving our technicians erected containment barriers to quarantine the affected areas (to prevent soot and ash from being transferred to non-affected areas), turned off the air conditioning unit, and place HEPA air filtration devices throughout the home and affected area to improve the air quality and reduce the smoke smell. 

The island was damaged beyond repair, and would have to be removed along with a small section of hardwood floors that ran along the front side of the island. The stove’s ventilation system also had to be removed as well as portions of drywall on the ceiling that bordered the vent hood. Odors from smoke damage were pervasive throughout the house, so walls and ceilings were cleaned using SERVPRO’s fire and chem-sponges. These sponges are specially designed to safely remove soot and ash from household surfaces. Along with the fire damage in the kitchen, a big part of the cleanup involved cleaning the fire retardant used to extinguish the fire. Fire retardants do a great job putting out fires but can be very messy to cleanup. Imagine taking a twenty pound bag of flower and spraying it all over your kitchen. 

Once the demolition and cleaning was complete our construction team created a scope for repairs and had them approved by the customer’s home insurance company. The homeowner’s kitchen was ready to be put back together, “Like it never even happened”. In no time, the whole ordeal was behind them and they were ready to get back to normal life, a little wiser for the wear.

If you or someone you know has a fire loss call SERVPRO of East Cobb - (770)424-0400