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Storm and Flood Damage Repair in Kennesaw and Marietta, GA

4/3/2020 (Permalink)

tornado approaching town Call SERVPRO of East Cobb for professional storm mitigation and restoration services. We are here to help the greater Kennesaw and Marietta area!

Marietta and Kennesaw experience some pretty extreme weather events from time to time. Tornadoes, hail, flash floods, and even tropical storms have hit the North Georgia area over recent years. SERVPRO of East Cobb has been around for decades and is proud we were able to help our local communities recover after each and every weather event. From flooded basements to roofs damaged by falling pine trees, SERVPRO of East Cobb has repaired them all. There is no storm damage that is too big or too small for SERVPRO of East Cobb to mitigate, restore and repair. After all, our mission is to help our local community recover after storm damage and that's why our motto is “Like it never even happened.”

Emergency Disaster Mitigation Services

Emergency Board Up Services are available 24-hours a day seven days a week to help our customers protect their property from roof damage caused by falling trees, broken windows or compromised walls. The purpose of the emergency board up service is to protecting your property from exposure to the elements and to preventing additional damage to the structure and contents of your home or business. SERVPRO of East Cobb will arrive on site within two hours of notification. Because we know how time sensitive storm damage can be, in most cases we will arrive onsite within an hour. We will secure your home or business by constructing a temporary protective barrier using lumber, tarps, and sheets of plywood, sealing off your property and protecting it.  

Emergency Water Extraction is also available 24-hours a day seven days a week. Home owners can’t schedule or choose when storm and water damage happen and that's why SERVPRO of East Cobb is open 24-hours a day, everyday, even during major holidays. We can help home and business owners remove standing water and dry out their property when they experience heavy rains and flood events regardless of the time of day. Our technicians are highly trained, certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification), and have many years of experience in the water and storm restoration industry. With our advanced water extraction equipment and drying technology SERVPRO of East Cobb will have your property dried to preloss condition in no time. 

*SERVPRO of East Cobb also offers Emergency Water Cleanup for plumbing issues like sewage backups or pipe leaks, as well as Emergency Fire Boardup and Cleanup for residential and commercial fire losses.

Locally Owned Company with National Storm Recovery Resources

SERVPRO of East Cobb team members live in this community too; we may even be neighbors. As a locally owned and operated business, SERVPRO of East Cobb is nearby and ready to respond to the greater Kennesaw and Marietta area’s flood and storm damage emergencies. We are proud to be active members of the Kennesaw and Marietta communities and want to do our part to make our community the best it can be. We are proud to serve the local communities Kennesaw, GA, Westoak, GA, Mount Bethel, GA, Blackwells, GA, Cumberland, GA and the greater Atlanta Metro area

SERVPRO of East Cobb’s highly trained and professional restoration team will help you navigate all of the twists and turns that can come with restoring your home or business after water damage and can help you regain control of the situation. Upon notification, SERVPRO of East Cobb can have technicians on-site within an hour in most cases, ready to start the drying process so that your life can get back to normal. If your home or business has suffered water damage, give SERVPRO of East Cobb a call today! We are approved and preferred vendors for most insurance companies and have a great working relationship with local insurance adjusters. If you happen to be a State Farm, Allstate, Farmers, Auto Owners, or The Hartford insurance customer, SERVPRO of East Cobb is a preferred provider of these carriers making the process simple for our customers. Taking all of the guesswork out of filling out insurance paperwork, scheduling with adjusters, and documenting your claim.

SERVPRO of East Cobb Has the Right Tool For the Job

3/18/2020 (Permalink)

SERVPRO is here to help If your home needs deep cleaning, call SERVPRO of East Cobb. We offer proactive cleanings for both residential and commercial properties!

Construction workers and skilled trade workers know that having the right tool for the job is crucial to getting the job done right the first time safely and effectively. Could you imagine a carpenter trying to build a house without a hammer or a saw? How about a mechanic repairing a vehicle without wrenches? The same logic can be applied to restoration technicians. Without the proper tools and equipment restoring a home or business to preloss condition is near impossible. 

SERVPRO of East Cobb utilizes some of the latest and greatest tools and equipment on the market. Equipping our technicians with the right tools and equipment is only part of SERVPRO’s winning formula. Training and experience also play a major role in the success of a restoration project. This is why our technicians and drying specialists are some of the most well trained, certified, and most importantly experienced professionals around. In our industry disaster can strike at a moment's notice. Having enough and the right type of equipment on hand is key to a fast response time, and when you’re dealing with water or fire damage, a speedy response can be the difference in a small water cleanup and a major restoration project. 

SERVPRO is known nationwide for being the industry leader in the residential and commercial restoration industry, but did you know SERVPRO of East Cobb also offers residential and commercial cleanings as well? That’s right the same company that you have trusted for years to mitigate and restore your home or business after a water or fire loss, also offers deep cleaning and proactive cleanings for homes and businesses. 

What is a deep cleaning?

When SERVPRO of East Cobb is called out to a home or business for deep cleaning services, our customer usually has experienced an event that calls for a more comprehensive cleaning than a maid service or janitorial staff can provide. There could be biological factors or environmental restrictions like hazardous materials or other types of contaminants present that require specialized equipment and training to clean. After a fire SERVPRO technicians will use specialized dry-chem sponges to heavily clean and remove smoke and soot damage from walls and ceilings. HVAC systems can be deep cleaned using SERVPRO’s specialized duct cleaning systems that will remove built up dust and debris from customer's ductwork. Carpets can be cleaned, sanitized, and restored using SERVPRO’s proprietary professional cleaning and restoration products and equipment during a deep cleaning. Deep cleaning services are far more in depth and substantially more thorough than your typical cleaning service. 

What is a proactive cleaning?

Proactive cleanings are great for homes and businesses that want to minimize their exposure to viruses and bacteria. Proactive cleaning procedures consist of cleaning and disinfecting the structure of the facility along with high traffic areas and surfaces. High traffic areas are areas that many people pass through or congregate in like a conference room or lobby. High traffic surfaces are surfaces that people often come in contact with like handrails, door knobs, or water fountains. Both high traffic areas and surfaces are havens for bacteria, viruses and other microorganisms. With SERVPRO’s proactive cleaning service home and business owners can minimize their exposure to these types of threats.

Let's take a look at some of the equipment SERVPRO of East Cobb commonly uses to complete both of these types of cleaning procedures.

Foggers, Sprayers, Misters, and Ozone Generators

Foggers, sprayer and misters are all trade names for different types of cleaning equipment utilized to distribute professional grade cleaning and restoration products. Foggers create thick fog that can be used in any number of applications like coating, sealing, and sanitizing building materials. Sprayers are also very versatile pieces of equipment that can be used to evenly coat building materials with cleaning and sanitizing products during the restoration and/or cleaning process. Misters can be very similar to sprayers but differ themselves by dispensing cleaning and sanitizing products at a far smaller particle size. This creates a fine mist that is capable of covering hard to reach or inaccessible nooks and crannies of a building’s structure. Ozone Generators are different from foggers, sprayers, and misters because they are typically used to clean and disinfect air instead of surfaces. You will find ozone generators in hotels, casinos, and other commercial buildings where large numbers of people congregate.

Electric and Pump Sprayers - Pump sprayers are not all that different from the lawn sprayers you could find at Home Depot or Lowes, and are great for spraying cleaning solutions on carpet or treating a large area with antimicrobial products to prevent mold growth. Electric sprayers utilize an electric pump instead of a manual pumping system in traditional pump sprayers. This allows electric sprayers to produce a more consistent spray pattern or rate of dispersion and allow them to cover large areas very quickly. 

*SERVPRO utilized several different types of pump and electric sprayers, here are a few of our preferred units: B&G Equipment One Gallon Pump-up Sprayer, Hudson Two-Gallon Pump-up Sprayer, Chapin Wide Mouth Pump-up Sprayer, Multi-Sprayer Electric Sprayer

Macromist ULV Mister - Ultra-low volume (ULV) misters or macromisters compress liquid cleaning and sanitizing products like SERVPROXIDE or Benefect through a specially designed nozzle which produces a fine cold mist or aerosol. These types of misters produce extremely small droplets ranging in size from 1-150 micrometers and have a wide variety of restoration applications including disinfecting surfaces along with mold and odor control. Typically air tight containment is set up around the area to be treated, where technicians, donning personal protective equipment (PPE) like respirators, gloves, eye protection, and tyvek suits, liberally mists the entire area to encapsulate unwanted odors and/or sanitize surfaces.  

*SERVPRO of East Cobb go to ULV mister is the B&G Flex-A-Lite 2600 ULV Sprayer/Mister

Thermal Fogger - Thermal foggers are very similar to mister in that they produce very fine aerosolized particles. They differ from them in the way they produce fog and the size of the particles they produce. Thermal foggers produce particles one micrometer or smaller and utilize heat to vaporize fogging solutions. When thermal fogging an area, air tight containment is erected around the area to be treated. Then a technician wearing the aforementioned PPE will liberally fog the entire area to sanitize surfaces and/or encapsulate unwanted odors.

*SERVPRO of East Cobb uses several different thermal-fogging systems, here are few of our favorite: Curtis Dyna-Fog Electric Thermo-Fogger, Legend Brand Electro-Gen Fogger, B&G Trailblazer 2600

Ozone Generator - Ozone generators do exactly what the name infers, they create ozone. Ozone is created by splitting oxygen into two solitary atoms. Each oxygen atom then attaches itself to a whole oxygen molecule to create an ozone molecule. Splitting of these molecules can be accomplished in two ways, Corona discharge which uses electrical discharge to split atoms and ultraviolet (UV) radiation which uses UV light to split oxygen molecules. On a molecular level ozone is very unstable meaning that its molecular bonds break down very easily and quickly (typically about 20 minutes). When ozone molecules come in contact with odors and/or bacterial molecules they bond with them, then break down destroying the odor and/or bacterials.

*SERVPRO of East Cobb uses several different ozone generators like: International Ozone Generator, Rainbow Air Ozone Machine, US Products Ozone Generator

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus (COVID-19), this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Cobb 770-424-0400


SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards! 

SERVPRO franchise professionals offer cleaning services including the removal of biohazard contaminants. They have the specialized training and products to get your property back to business. 

About Coronavirus - The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol - SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. 

Cleanup Scope of Work and Planning - The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidelines for commercial spaces as well, including:

  • Kitchen/Food Areas • Bathrooms • Schools/Classrooms • Offices • Retail Spaces • Water Fountains • Shelving and Racks • Sales Counters • Carpets and rugs • Stair Handrails • Elevator Cars • Playground Equipment • Fitness Equipment

Cleanup and Disinfecting Procedures - Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste. 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. 

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE.

SERVPRO of East Cobb's Specialized Drying Equipment

3/12/2020 (Permalink)

servpro cleaning technician When disaster strikes, call in the pros that know how to get the job done right the first time!

SERVPRO of East Cobb has been in the restoration industry for nearly two decades, in the age of “fly by the night” restoration companies this is no easy feat. The restoration industry can be a tough business to make customers happy. They are typically in a pretty poor mood when they call us, which is to be expected. Often times they have quite a mess on their hands. From water in the basement or crawlspace to discovering mold in the attic, even experiencing a kitchen or other type of house fire. Their home has been significantly damaged. That in itself can put even the most cheerful homeowners in a bad mood. Let SERVPRO of East Cobb ease your worries and stress. We can be on-site in less than an hour in most cases and are available twenty-four hours a day, seven days a week, even during major holidays. 

One of the reasons SERVPRO of East Cobb has been so successful in the restoration industry is our resolve in using only the best professional/commercial grade equipment available on the market and our commitment to training our restoration technicians . Our firm as a whole, as well as our individual technicians, are IICRC certified and under-go rigorous ongoing training programs provided to us by SERVPRO’s corporate headquarters in Gallatin, TN. With over 1,700 franchises nationwide, you are guaranteed to have a SERVPRO franchise nearby that is ready to come to the rescue at a moment's notice. SERVPRO’s franchise system has built a network of knowledge and experience unmatched in the restoration industry, and affords every SERVPRO nationwide the assets necessary to take on any size disaster. SERVPRO of East Cobb is your local Cobb County and greater metro Atlanta area residential and commercial restoration service provider. 

If you’ve ever experienced a water loss in your home or business you are probably pretty familiar with some of the equipment SERVPRO of East Cobb utilizes on our customer’s restoration projects. Air movers and dehumidifiers are used on almost every water restoration project SERVPRO handles, and they work great for most drying situations. Sometimes materials or environment dictate the need for even more specialized drying equipment. Let's take a little bit closer look at some of these specialty drying machines.

Specialized Drying Systems 

When we talk about specialized drying equipment, we are talking about equipment that is not readily available to the general public or requires specialized training to operate safely and successfully. Customers often refer to our air moving equipment as “fans”. Fans are sold at your local big box store like Wal-mart and are great for keeping you cool during a hot afternoon, but are not designed to dry building materials or the structure of your home. Fans do not move the volume of air, commercial air movers move and lack the ability to be dirctionalized air flow to facilitate an ideal drying environment. The same can be said about the dehumidifiers SERVPRO of East Cobb utilizes. SERVPRO’s dehumidifiers are substantially different from the residential or home-use products people often use to remedy a cold or to alleviate asthma symptoms. Residential dehumidifiers are often conventional type dehumidifiers and are not capable of the same drying output or cubic feet per minute (CFM) of moving air, as SERVPRO’s low-grain refrigerant (LGR) dehumidifiers. Your average home use dehumidifier is capable of far fewer CFM’s than commercial grade dehumidifiers and often many lack the proper filtration capabilities to remove air impurities often found on water restoration job sites.

SERVPRO of East Cobb’s highly trained water restoration specialists have intimate knowledge of how each piece of drying equipment works and each piece’s specialized and intended purposes. Having the right tool for the job will only get you so far. Without proper training and an in depth knowledge of the drying process the drying equipment can cause more harm than good and can result in costly mistakes and repairs. 

Wall and Floor Mat Drying Systems - Wall and floor mat drying systems are industrial pieces of drying equipment that have specialized purposes. As you could probably glean from their names, they are specifically designed to dry walls and floors. There are many different types of wall and floor mat drying systems, but most operate off of similar designs. They typically have a centralized dehumidification or a heating pump unit that provides dehumidified/warm air to a series of mats or panels that are taped to the surface of the material being dried. The mats or panels force warm dry air over the surface of walls and/or flooring quickly and safely removing moisture from the building materials. *SERVPRO of East Cobb utilizes several different models of wall and floor drying systems, here are a few of our go to pieces: HP Plus Complete System, Injectidry HP-60 Drying System w/ floor drying panels, HP Plus Floor Drying Package, HP Plus Wall and Ceiling Drying Package

Carpet Cleaning and Water Extraction Systems 

Carpet cleanings are a big part of the restoration industry, and are probably one of the more common reasons customers call SERVPRO of East Cobb. Extraction power, heating capabilities, and operator training are the three main metrics that separate SERVPRO’s commercial carpet cleaning equipment/services from residential carpet cleaning equipment or rental carpet cleaning equipment. Residential or rental carpet cleaning equipment are not capable of the same heating and extraction/vacuum power as SERVPRO professional grade equipment, and unless you have a former carrier in carpet cleaning industry you probably lack the knowledge base and experience to avoid all of the possible pit-fall that come alone with rental carpet cleaning systems and DIY projects.

When a customer calls SERVPRO of East Cobb with several inches of water in their home or business, it’s time to bring out the big guns. SERVPRO has a plethora of water extraction tools at our disposal. From truck mounted vacuum extractors capable of moving hundreds of gallons of water an hours to powerful portable extraction units that can reach remote and hard to reach areas. We also have several different models of high-flow rate water pumps and sump-pumps, that are great at moving dirty water or liquids that contain solid waist.  When it comes to water removal/extraction and carpet cleaning, SERVPRO of East Cobb has you covered!

Portable Carpet Cleaning Systems - Portable carpet cleaning systems are great for reaching hard to reach areas in your home or business. They are typically a little bit smaller than a shopping cart that you would find at a grocery store. Restoration and drying specialists will use these types of systems to clean and restore carpet, window treatments, and upholstery. Our technicians have been certified by the IICRC and participate in our continued education training program, where they receive additional hands on training with the equipment they will use to restore our customers property. SERVPRO of East Cobb knows that a tool is only as effective as the technician operating it. This is why SERVPRO of East Cobb fields some of the highly trained technicians in the state. *SERVPRO of East Cobb utilizes several different models of portable carpet cleaning systems, here are a few of our go to pieces:US Products PEX 500, US Products King Cobra 1200/500, US Products Solus 500, US Products HP Plus, US Products Hydraport 400, Kleenrite Edge 500 w/ auto discharge

Truck Mounted Carpet Cleaning and Water Extraction Systems - Truck mounted water extraction systems are high powered vacuum systems that are capable of extracting hundreds of gallons of water per hour. SERVPRO of East Cobb fields several different types of truck mounted water extraction and carpet cleaning systems that afford our technicians extraordinary extraction and cleaning capabilities. Our truck mounted carpet cleaning systems utilize SERVPRO’s proprietary commercial restoration and cleaning products to clean and restore carpets and upholstery to preloss condition. SERVPRO has several carpet restoration specialists on staff that are capable of cleaning and restoring even high maintenance and specialty carpets. *SERVPRO of East Cobb utilizes several different models of truck mounted carpet cleaning and water extraction systems, here are a few of our go to pieces: Hydramaster Boxxer 427, Hydramaster Boxxer 421, Hydramaster Maxx 450, Hydramaster CDS 4.8 Direct Drive with Salsa Booster, Hydramaster CDS 4.8 Direct Drive, Prochem Legend GT, Sapphire Scientific 370SS, Blue Line Chopper, Blue Line Performer, Blue Line Cobalt,

Portable Water Extraction Systems - Portable water extraction systems range in shape and sizes. This is by design. Some portable water extraction systems are better suited for different situations. Some of the different types of portable water extraction systems SERVPRO fields are sump pumps, trash pumps, gas powered high flow rate pumps, and specialized flood extractors. *SERVPRO of East Cobb utilizes several different models of portable water extraction systems, here are a few of our go to pieces: Sapphire HVE 3000, Kleenrite Mega XL Flood Removal, Kleenrite Mega 4 Flood Removal, Kleenrite Mega X Flood Removal, US Products Flood King DX, Phoenix Hydro-X Vac Pac

When choosing a restoration company to mitigate and restore your property, it is important to do some research and find a company you feel good about and have confidence in. One of the best ways you can research restoration companies is to visit reputable online review platforms like the Better Business Bureau (BBB), HomeAdvisor, or Yelp. You can even try visiting the company's Facebook page, check out how many Google Reviews they have, or even simply browse their website for before and after pictures of the work they have completed. Review platforms often award badges or an accreditation to companies with great customer service. For example, the BBB website rates business based on customer experiences and identifies stellar companies with a “BBB Accredited Business” badge. Google has special ad placements for companies that are “Google Verified” and even offer customers financial guarantees and warranties on the work completed by the company that placed the Google Verified Ad. In case you were wondering, SERVPRO of East Cobb is both a Googles Verified Ads service provider, and an A+ Rated Accredited Business

Prepare Your Cobb County Business With an Emergency READY Profile!

3/5/2020 (Permalink)

screenshot of Emergency READY Profile app Call SERVPRO of East Cobb for your free facility disaster readiness assessment!

Did you know that 50% of businesses close their doors after a water loss? If only there was a way to prepare for water loss events, wait...there is! If you own or manage a commercial property, SERVPRO of East Cobb can help you be prepared for the worst. Whether it's a water loss due to a sprinkler system going off, or a fire in the company break room, SERVPRO of East Cobb has you covered with our free facility assessment call an Emergency Ready Profile (ERP). That's right, you read that correctly, SERVPRO offers a free service that will better prepare your facility for when disaster strikes!

What is an Emergency Ready Profile?

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

SERVPRO’s ERP program is a no cost, no commitment service SERVPRO of East Cobb can provide to commercial business owners and property managers to protect their commercial property. The ERP consists of a comprehensive walk through of your facility with one of SERVPRO’s highly trained disaster mitigation specialists, where they will document important facility information that will help get you back up and running quickly in the event of a water, fire, or other type of disaster. SERVPRO’s technicians will locate and tag your facilities water and gas shut-off valves, and electrical panels so that in the event of a disaster, your employees will know where these building fixtures are located. For example, if a toilet in your facility were to begin overflowing uncontrollably, would you know where the shutoff valve is located? Our mitigation professionals will also collect information about important areas of the facility like file rooms where customer documents and employee records are stored, IT closest or networking equipment that might need to be secured during a major disaster event, and any other sensitive areas or equipment in your facility that might be subject to water, fire or any other type of damage. Another important piece of information SERVPRO will gather is your facility’s emergency contact list. By having this information readily available both your employee and SERVPRO will have a clear chain of command to reference in the event of a disaster situation. Disasters tend to bring on stress and can be a hectic situation. Being able to cut through the clutter and communicate issues or responsibilities clearly and quickly, your facility stands a much greater chance of recovering with minimal downtime and profit loss.

The information gathered by our mitigation specialist will be neatly organized into an easy to use ERP information packet that you can keep on hand at your facility in case of disaster. The information gathered will also be available in digital format via the SERVPRO ERP READY App so you can literally take this information with you anywhere you go (available for free on both apple and android devices app stores).

The purpose of the Emergency READY Profile is to minimize downtime caused by an event like a facility fire, water loss, natural disaster, and even man-made disasters. If your facility is closed for repairs and you are unable to conduct business as usual, a disaster event can really affect your bottom line. Not only does it cost money to complete repairs to your facility, but it also can cost you in the form of lost production hours and/or lost revenue. Often times the cost of lost revenue far outweighs the cost of repairs, and this is why an Emergency READY Profile is so important. An ERP will allow your business to handle a disaster event head-on and get back up and running faster!

Want to participate in the SERVPRO ERP Program? Call SERVPRO of East Cobb today! Or you can  click here to learn more!

Roswell Toilet Leak Leads to Water Damage Throughout Home

12/20/2019 (Permalink)

ceiling water damage to Roswell home If your home or business suffers water or fire damage call SERVPRO of East Cobb. We can make it "Like it never even happened."

In a well established and quiet neighborhood on the East side of the growing city of Roswell, GA, disaster struck a two story traditional brick house in the form of a toilet supply line leak. The homeowner was out of town on business for a couple of days and returned home to find water cascading down through the ceiling of his living room, kitchen, and dining room. He was immediately hit with an overwhelming sense of worry and dread. At the time, it seemed like everything he owned was ruined. He began playing through his head the process of having to rebuild his entire life, all because of this most unfortunate water leak. This only added to his feelings of uncertainty and frustration, and just when all seemed lost...He called SERVPRO of East Cobb.

SERVPRO of East Cobb’s highly trained and professional restoration team will help you navigate all of the twists and turns that can come with restoring your home or business after water damage and can help you regain control of the situation. Upon notification, SERVPRO of East Cobb can have technicians on-site within an hour in most cases, ready to start the drying process so that your life can get back to normal. If your home or business has suffered water damage, give SERVPRO of East Cobb a call today! We are approved and preferred vendors for most insurance companies and have a great working relationship with local insurance adjusters. If you happen to be a State Farm, Allstate, Farmers, Auto Owners, or The Hartford insurance customer, SERVPRO of East Cobb is a preferred provider of these carriers making the process simple for our customers. Taking all of the guesswork out of filling out insurance paperwork, scheduling with adjusters, and documenting your claim. 

It is SERVPRO’s policy to protect our customers personal information and SERVPRO would never publish identifying information about our customer’s property. We asked this Roswell homeowner if it would be alright to share his restoration project story with prospective customers and highlight the work we performed on our website. Having been thoroughly impressed with our level of service and attention to detail, he acquiesce without hesitation. The following is a step by step walk through of his water restoration claim.

Our customer called SERVPRO of East Cobb just after lunch on a Sunday afternoon, to notify us of his home water damage issues. Our loss coordinator fielded his call, and calmed his nerves by assuring him that SERVPRO help was on the way. Then immediately dispatched one of our IICRC certified water restoration technicians to his home to perform an emergency water extraction and start the drying process. While on the phone with our loss coordinator, we gather pertinent information about the homeowners property like when it was built, insurance policy information, and the number of rooms affected. Is water and electrical power available on-site? What type of materials were affected by water damage (hardwood floors, carpeting, drywall, etc.)? The information gathered was electronically transferred to our water restoration technicians, who were in route to the customer’s home. By gathering and providing this information to our technicians, they are ready to start the restoration process as soon as they set foot on the property. Equipped with specialty drying equipment suited to the type, condition and size of the loss at hand. 

SERVPRO’s goal is to save all building materials and restore them to their preloss condition through our advanced drying and restoration techniques and processes. Materials that can not be saved are documented for the homeowner and adjuster, then removed and disposed of off site. Sometimes materials may not be cost effective to restore, in which case the item(s) or material(s) are again, documented for the homeowner and insurance provider’s records then removed from the home or business.

The first step our water restoration technicians take on any restoration project is to assess the structure and affected areas for safety hazards like falling sheetrock or electrocution risks. Once the property was deemed safe, our technicians started documenting and assessing the extent of the water damage. Taking pictures and notes of damage to be compiled in the restoration job file along with drying-logs that document the progress of drying the structure, building materials, and contents of the home. 

Room by Room Mitigation Scope of Work

Cause of Loss: The cause of loss was a broken toilet supply line on the second level in the master bathroom. Water leaked from the broken toilet supply line for approximately three days and did damage to all three levels of the home, affecting fifteen rooms. The cause of loss, first, and second levels were all classified as a category 2 water damage due to contaminants in the water that could potentially cause illness through contact or ingestion. The basement level was upgraded to category 3 water damage because of potentially pathogenic, toxic organic and inorganic substances. 

*The home was divided into three zones and individual scopes of work were written up for each zone.

Zone 1: The basement was designated as zone one and consisted of three affected rooms. The basement was largely unfinished and used primarily for storage. Our team extracted water from the cement basement floor, safely packed up what little items were in the basement to be safely stored off site at our 15,000 sq. ft storage facility. Specialty commercial grade equipment was placed once all standing water was extracted. Using SERVPRO’s proprietary psychrometrics software, our technicians set up twenty-eight directional air movers, four low grain refrigerant dehumidifiers, and a courtesy HEPA air scrubber to filter unpleasant odors associated with the water loss. Affected areas were treated with antimicrobial and professional cleaning products to prevent mold growth. After a few days of drying, zone one was dried to IICRC S500 Standards and returned to preloss condition. Finally the contents that had been moved off site could be returned to the customer’s basement.

Zone 2: The main level was designated as zone two and consisted of four affected rooms (kitchen, dining room, living room, and hallway bathroom), an entryway, and a couple of hallways. The affected rooms all required light water extraction due to a small amount of standing water that saturated the free flowing hardwood floors. Extensive demolition was required throughout portions of zone two. 

  • In the kitchen, hardwood floors were 70% affected requiring 235 sq. ft of flooring to be removed along with all wall baseboards. A small amount of standing water was extracted from the kitchen floor. Cabinets and countertops were emptied and belongings packed for cleaning and storage off site. The ceiling was 100% affected and required all 280 sq. ft of ceiling sheetrock to be removed. The walls and cabinets were largely unaffected and were able to be restored with minimal demolition, only the cabinetry baseboards would have to be temporarily removed to facilitate drying. Once demo was completed the entire area was cleaned using professional cleaning products and antimicrobial treatments to prevent mold from growing in the home. Using eight centrifugal air movers and a single Evolution LGR dehumidifier the kitchen was dried to IICRC’s S500 Standards and was now ready for our construction team to complete repairs and finish the restoration of the kitchen. New hardwood floors were installed. Baseboards were remounted to the fully restored kitchen cabinets. Touch up paint and drywall work was completed by our talented paint and sheetrock crews. The entire kitchen was given a final cleaning and the contents were returned to their rightful places, completing the restoration of the kitchen. 
  • In the dining room, hardwood floors were 25% affected requiring 39 sq. ft of the flooring to be removed along with the removal of all baseboards. The contents of the room were safely packed into boxes and moved off site, taking special care of the customers antique dining room table. After demolition, the affected area was treated with antimicrobial professional cleaning products to prevent future mold growth, and two air movers were placed to dry the affected area to preloss condition in just a couple of days. Once our construction department replaced the hardwood floors and baseboards, the dining room table and other contents could be returned and arranged as they were before the loss. 
  • In the living room, hardwood floors were 100% affected requiring 356 sq. ft of the flooring to be removed along with all baseboards in the room. Standing water was extracted using one of SERVPRO’s truck mounted water extraction vacuums and debris was cleared from the area. The ceiling was also 100% affected requiring all 375 sq. ft of the ceiling to be removed. Once demolition was completed the entire affected area was cleaned with antimicrobial professional cleaning products to deter mold growth in the future. Twelve Centrifugal and directional air movers were strategically placed to encourage drying of the subfloor and ceiling joists, along with two Dri-Eaz LGR dehumidifiers and a courtesy air scrubber to remove airborne particulate matter. Once the structure was dried to preloss conditions, SERVPRO’s construction department stepped in, replacing the hardwood floors, ceiling drywall, baseboards, and touched up paint and drywall.
  • In the hallway bathroom, the hardwood floors were 100% affected requiring 18 sq. ft of the flooring to be removed along with the baseboards in the room. The cabinets, granite vanity and sink in the bathroom were detached to facilitate drying and the entire area was treated with antimicrobials and professional cleaning products to prevent mold growth. Two directional air movers were set up in the bathroom and drying in this area was completed in just a couple of days. The construction team replaced the hardwood floors, touched up paint, reset the vanity and sink to complete the restoration of the bathroom.

Zone 3: The second level of the home was designated as zone three and consisted of five affected rooms (master bedroom, master bathroom, two guest bedrooms, and a study/home office), and a long hallway that spanned the length of the second level. Excluding the master bedroom suite and hallway, the second level had free flowing carpet throughout which was completely saturated with standing water in some places. Water was extracted from the carpet and pad, then the carpet and pad was cut out and removed. The homeowner had postponed replacement of the carpet on the second floor for several years and used this disaster claim as an opportunity to complete the flooring renovations.

  • In the master bedroom, hardwood floors were 100% affected and required all 228 sq ft of hardwood flooring be removed as well as all baseboards in the room. SERVPRO technicians utilized portable water extractors to remove standing water and carefully packed the contents of the master bedroom for cleaning and storage off site prior to removing the flooring. Professional cleaning products with antimicrobial agents were used to clean the affected areas, as a preventative measure against mold growth. A total of six Sahara HD TurboDryer air movers and a single low grain refrigerant dehumidifier were used to dry the master bedroom over the course of several days. The construction team reinstalled new hardwood floors and baseboards then touched up sheetrock and paint prior to final inspection. 
  • In the master bathroom, tile floors were 100% affected and required all 60 sq ft of tile flooring to be removed from the master bathroom. Standing water was extracted from the tile floor and master bathroom contents were cleaned and packed for offsite storage. The toilet was detached to facilitate drying and the removal of the tile flooring. Then the entire affected area was treated with professional cleaning products and antimicrobials to prevent mold from growing in the future. Three centrifugal air movers were used alongside a single LGR dehumidifier to dry the master bathroom over the course of several days. Once the master bathroom was dried to preloss conditions SERVPRO’s construction department replaced the tile flooring, reset the toilet, and touched up drywall and paint, completing the restoration of the master bathroom.
  • In the hallway, hardwood floors were 100% affected and required all 135 sq ft of hardwood flooring be removed as well as all baseboards. Standing water was extracted from the hall prior to removing the baseboards and hardwood floors. SERVPRO’s proprietary professional antimicrobial and cleaning products were used to clean the affected area and prevent mold from forming. Four centrifugal air movers, two axial air movers, and one dehumidifier was used to dry the hall to IICRC S500 Standards. Restoration of the hallway was completed when SERVPRO’s construction department installed new hardwood floors, baseboards, and touched up minor drywall and paint flaws.
  • In guest bedroom one, carpeted flooring was 40% affected, requiring 65 sq. ft of carpeting to be removed. At the homeowner’s request our team removed 100% of the carpeted flooring in preparation of the new hardwood flooring that would be installed after structural drying was completed. The entire room was cleaned using professional antimicrobial cleaning products. The contents of the bedroom were packed up and moved off site for cleaning and storage. Only four air movers were required to dry all affected materials and subflooring in just a few days. As mentioned, our construction department completed the restoration of the bedroom by installing new hardwood floors, replacing baseboards, and touching up paint and drywall issues. 
  • In guest bedroom two, there was no damage caused by the water loss, but in preparations of upgrading the flooring, carpet and pad was removed from the room. The contents of the room were packed up for safe storage off site, so that hardwood flooring upgrades could be completed in guest bedroom two. 
  • In the study/home office, carpet was 10% affected and required that 14 sq ft of carpeting to be removed. Again, at the homeowner’s request our team removed 100% of the carpeted flooring in preparation of the new hardwood floor installation. The contents of the study/home office were carefully packed and transported off site for cleaning and storage. Antimicrobial professional cleaning products were used to clean the damaged area. Two centrifugal air movers quickly dried this partially affected room. Once dry, the construction department completed the restoration and flooring upgrades by installing new hardwood floors and touching up paint and drywall blemishes.

What to Expect Until Help Arrives!

When you call, SERVPRO of East Cobb a loss coordinator will ask you several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Cobb

SERVPRO of East Cobb specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Is your Cobb County home ready for winter weather?

12/3/2019 (Permalink)

SERVPRO van ornament SERVPRO of East Cobb is the restoration company that is faster to any size disaster and can make it "Like it never even happened"!

As the weather outside is frightful and your cozy homes becomes warm and delightful, the holiday season’s aglow, let it snow, let it snow, let it snow! While it is generally unlikely for Georgia to encounter massive snowfalls, it is still important to know how to be weather aware and prepared if winter weather strikes your home, business, or while your traveling. Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

This blog is dedicated to helping you keep the holidays merry and bright, as well as keeping your property safe. But what happens if disaster strikes during the most wonderful time of the year? That’s easy...Call SERVPRO of East Cobb, you locally owned SERVPRO franchise. Even if it is the night before Christmas and even Christmas Day! SERVPRO of East Cobb is available when you need us 24 hours a day, seven days a week, 365 day of the year, ready when you need help the most.

National Influenza Vaccination Week: December 1-7, 2019

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination Week to highlight the importance of continuing flu vaccination throughout the holiday season and beyond.

During the 2017-2018 flu season, the CDC estimates the flu caused 49 million flu-related illnesses (more than the combined populations of Texas and Florida), 960,000 flu hospitalizations (more than the number of staffed hospital beds in the United States), and 79,000 deaths (more than the average number of people who attend the Super Bowl each year).

If you’ve already gotten the flu this season, you should still get vaccinated to protect yourself against other strands of the flu. People with a high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions, and people over the age of 65. Get a flu shot today to protect yourself and your loved ones. 

Tips For The Home

You can winterize your home by installing insulation and weather stripping in areas that have gaps where cold air can infiltrate your home. You can also insulate water lines installed in exterior or exposed walls to help prevent pipe freezes. Having a working and well maintained heating system, whether it is gas or electric is very important. You should have your heating system serviced professionally once a year, and check smoke detectors and carbon monoxide detectors monthly for charged batteries and are in good working order. Having a backup source of heat that can operate on alternative fuels is also a good.

Tips For The Car

The CDC has a few simple tips to prepare your vehicle for winter weather. Make sure your vehicle is in good working order and has a full tank of fuel. This will help prevent fuel lines from freezing and keep ice from forming in the tank. Use cold weather windshield washer fluid and radiator fluid to prevent your vehicle’s systems from freezing. Always carry an emergency kit in the vehicle with blankets, cell phone charger or extra batteries, flashlight, first-aid kit, and some food and water.

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of East Cobb.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on the lights will give the impression that someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of East Cobb (770) 424-0400. We clean up mold, fire, or water damage to your home or business in the Kennesaw Area.

What to Expect Until Help Arrives!

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Cobb

SERVPRO of East Cobb specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

PASS: Pull, Aim, Squeeze, and Sweep

11/21/2019 (Permalink)

technician cleaning smoke and soot residue from stairs Know in what type of smoke and soot damage you are dealing with can make a world of difference in the restoration process.

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire.

Using a Portable Fire Extinguisher

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the fire extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly
  • Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage your family members and co-workers to do the same. Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility. Check out our previous blog “How to Inspect a Fire Extinguisher” to learn more about the different classes of fire extinguishers and type of fire each are designed to extinguish.

SERVPRO of East Cobb professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of East Cobb technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your locally owned SERVPRO of East Cobb professionals to focus on saving your precious items.

SERVPRO of East Cobb professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Types of Smoke Damage:

  • Wet Smoke - (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue - (Produced by evaporation of materials rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot - (Furnace puff backs) While “puff backs” can create havoc for homeowners, SERVPRO of East Cobb professionals can, in most cases, restore the contents and structure quickly.
  • Other Types - (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Deep Frying Dangers

11/6/2019 (Permalink)

tarp and board up of fire damaged home SERVPRO of East Cobb is here 24/7 even during major holidays. Help is never more than a phone call away!

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind. One of the most popular holiday season dishes is deep fried turkey. While it can produce some of the most delicious turkeys known to man, it also come along with some dire consequences if safety is ignored. Check out the video link below to see what can happen when safety is ignored when deep frying your holiday turkey.

5 Dangers of Deep Frying a Turkey

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area or surface.
  • An over-filled cooking pot can cause cooking oil to spill or spatter when the turkey is placed in the pot.
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat cooking oil to the point of igniting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

*from our friends over at The US Fire Administration

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared.

After the first wave of heroes have rescued the property, let your local SERVPRO of East Cobb professionals help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires.

  • 482,030 structure fires were reported in the United States in 2018.
  • These fires caused $9.9 billion in property damages.
  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes your business or home, give the experts at your locally owned SERVPRO of East Cobb a call (770) 424-0400. We will help make it  “Like it never even happened.”

Thanksgiving Cooking Safety Tips From Your Friends at SERVPRO of East Cobb

11/5/2019 (Permalink)

holiday baking recipe for disaster SERVPRO of East Cobb is open 24/7 even during the holidays. We can be at your door in less than an hour in most cases!

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the The National Fire Protection Association (NFPA), cooking is the main cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking-related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

  • Never Leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.
  • Keep small children away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove and oven.
  • Keep anything flammable like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease build-up.
  • Purchase a fire extinguisher to keep in the kitchen year round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.
  • Always check the kitchen before going to bed or leaving the home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working properly every month. Replace the batteries at least once a year.

Choosing the Appropriate Fire Extinguisher

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.
  • Class K: Intended for use on fires that involve vegetable oil, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

SERVPRO of East Cobb wishes you a safe and happy Thanksgiving and holiday season.

What Can You Restore Using Ultrasonic Cleaning?

10/21/2019 (Permalink)

morantz Z-97 Brother Ultrasonic Wash Machine This is the state-of-the-art Morantz Ultrasonic machine SERVPRO of East Cobb uses to clean textiles, electronics, and other items.

When it comes to cleaning and restoring contents and textiles in commercial applications, there’s not much that can beat an ultrasonic cleaning from the pros at SERVPRO of East Cobb. You might be asking what is ultrasonic cleaning and what kinds of items can be restored or cleaned using this method? SERVPRO of East Cobb would like to address these questions and explain why ultrasonic cleaning is one of the most thorough and cost effective ways of cleaning any number of items. 

Ultrasonic cleaning is a time tested tool in the restoration field and has a wide use of applications in many industries. In the machining industry ultrasonic cleaners are used to remove fine surface particles from objects as well as oil, grease, and other lubricants/chemicals used in the machining process. Along with the oil, grease and other compounds mentioned above, ultrasonic cleaning removes dirt and grime on a microscopic level. This means that even hard to reach places like corners, cracks, crevices, textured surfaces, and other areas that are otherwise inaccessible to clean using traditional cleaning methods.

Make SERVPRO of East Cobb your official ultrasonic cleaning provider today. Give us a call (770)424-0400 and we can schedule your facility for an assessment today!

Let’s go over what exactly ultrasonic cleaning is. Ultrasonic machines very in size based on their application. Some are small enough to place on a desktop and take up no more room than a toaster oven. While other systems can take up the majority of a room and can be used to clean huge items like a vehicle transmission or even airplane parts. In either case, most systems are comprised of a heated basin filled with ultrasonic cleaning solution, and an ultrasonic transducer which produces ultrasound frequencies (20-40 kHz) to agitate the cleaning solution. Items are submerged in the basin and the transducer bombards the items with ultrasonic waves, cleaning the objects in the process. Small bubbles form on the surface of the items called cavitation bubbles. These bubbles might not sound like much but these bubbles are key to the ultrasonic cleaning process. These bubbles put a tremendous amount of pressure on dirt and other contaminants clinging to the surface of the items being cleaned. In effect each bubble is a tiny explosion that both removes and washes away materials adhering to the surface of the item being cleaned.

The reason ultrasonic cleaning is so useful in many industries, including the restoration industry, is because of how thoroughly it cleans just about anything ran through the system and the cost effectiveness of the technique. The following are some of the more common items cleaned using ultrasonic cleaning devices:

  • Window Blind Cleaning - Plastics, vinyls, fabric, wood, aluminum, Venetian, vertical, micro/mini blinds are all easily and quickly cleaned using ultrasonic methods as well as pleated shades, shutters, and other draperies.
  • Fire, Mold, and Water Damage Restoration Projects - Knickknacks, area carpets, oriental rugs, collectibles, stuffed animals, and even toys can be restored and cleaned using ultrasonic cleaning techniques.
  • Medical Device Cleaning - Due to the complex nature of medical device cleaning ultrasonic cleaning is a great choice to clean and sanitize items like tools, wheelchairs, bed frames, nursing equipment, and other medical devices.
  • Electronics Cleaning - As counter intuitive as it may sound to submerge electronics in a liquid to clean them, ultrasonic cleaning does a great job with electronics such as computers, TVs, telephones, and other appliances. Just about any electronic device can be ultrasonically cleaned and in some cases is the only method of restoring certain electronic devices.
  • Parts Cleaning - Automotive, airplane, boat and countless other parts can be cleaned using ultrasonic cleaning methods as well as restaurants/industrial kitchen equipment, air vents, stove filters, and HVAC filters.