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Make Your Surroundings a Defense Against Wildfire | SERVPRO of East Cobb

7/26/2021 (Permalink)

a gated long brown pebble driveway tucked next to a large brick home If your home is damaged by fire or water loss event, SERVPRO of Marietta West is ready and able to repair any damage.

One of the nightmare scenarios for any homeowner is seeing their home consumed by a wildfire, and while it’s not exactly likely, it’s more common than you might realize. Wildfires can happen in any area, and all they need is fuel to continue to grow and spread. A quick look out the window will likely show you that there’s plenty of fuel around for a hungry fire. But there are things we can do to combat wildfires, beyond the biggest difference we could make by simply being more careful.

Let’s talk about one of those concepts: defensible space

| What Is Defensible Space? |

It’s not about fending off UFOs—“defensible space” is a wildfire defense method using a series of buffer zones you manage around your home. By planting and pruning with defense in mind, removing potential sources of fuel (like dead trees and brush piles which combust quickly), and installing areas of gravel or hardscape that won’t burn near your home’s perimeter, you can make your home less vulnerable to the spread of a fire.

Think of it as a safety threshold (aka defense), designed to protect your home by choking out a fire’s fuel supply as it comes near. It also gives firefighters a better chance of stopping a wildfire before it reaches your home. Defensible space isn’t required by law in Georgia, but it’s a good practice to consider all the same.

| Why Defensible Space Matters |

When you think of wildfires, you may think of the West Coast, but the truth is wildfires can and do occur everywhere. There were over 59,000 wildfires across the United States in 2020, and almost 1,700 of them were in Georgia. Even if you remove California’s 10,000+ fires from that national stat, that’s still an average of almost a thousand fires per state. What’s more, the first six months of 2021 have seen a 25% increase in national fires over 2020.

Any method we can employ to stop the spread of wildfire, we should; defensible space is one more way we can make a difference.

*If your home is damaged by fire of any sort, wild or not, SERVPRO of East Cobb is ready and able to repair the damage caused. Get in touch today at (770) 424-0400 to get the SERVPRO of East Cobb pros on your team.

What Kind of Water Damage Does Home Insurance Cover? | SERVPRO of East Cobb

7/23/2021 (Permalink)

Water restoration Call SERVPRO of East Cobb 24-hours a day at 770-424-0400 or visit for more information on water damage restoration.

Water damage is an issue that is never fun to face as a homeowner, and it can leave you with a lot of questions if you discover it in your household. While homeowners insurance is an important component of protecting your investment, when it comes to water damage, the rules about what is and is not covered can be rather unclear.

To make things less confusing for residents of Cobb County, we thought it would be helpful to compile a general list of water damage types that are and are not covered by standard homeowner’s insurance policies. While it is always best to check your specific policy to understand exactly what is and is not covered, hopefully this guideline can help you be aware of where your policy may fall short in the event of water damage.

Types of Water Damage Typically Covered by Homeowners Insurance

The type of coverage that your insurance policy will extend to help you with water damage typically depends on where the water in question is originating from. Some of the water damage scenarios that are typically covered by a standard insurance policy are:

  • Water damage due to burst pipes
  • Water damage due to secondary damage (i.e. a branch breaks a window and lets rain in)
  • Water damage due to broken sprinkler systems
  • Water damage due to extreme weather conditions
  • Water damage due to ice dams

Additionally, some insurance policies will cover water damage due to sewage backups, while others will not. That is something that is definitely worth looking into with your specific policy.

Types of Water Damage Not Typically Covered by Homeowners Insurance

The most well-known type of water damage that is not covered by a standard homeowners policy is flooding—this almost always has to be purchased separately by the homeowner. However, there are other scenarios where insurance may not provide coverage as well, such as:

  • If water damage is due to neglect (i.e. leaving a window open in the rain)
  • If water damage is due to a known issue (i.e. forgoing roof repairs)
  • If water damage happens over time (i.e. an ongoing leak that was not repaired)

*If you discover water damage in your home, SERVPRO of East Cobb can help—and we can work with your insurance company, too. We are here for you 24/7. Give us a call today at (770) 424-0400 or click here and one of our loss coordinators will contact you ASAP.

the New Normal in Extreme Weather Costs | SERVPRO of East Cobb

7/8/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead When storms damage your home or business, SERVPRO goes to work to make things right. Contact SERVPRO of East Cobb to start the restoration process.

It’s a well-known fact that 2020 was a disastrous year for myriad reasons. But with all that it entailed, you might not have even had a chance to take in the fact that it was a record-setting year for weather disasters as well.

In fact, of all the years in history for which we have data, 2020 brought us the highest number of disasters.

A weather disaster is defined as an event that causes at a billion dollars in damages, and 2020 had 22 of them, shattering the previous record of 16.

And of course there were many other storms that didn’t reach that high dollar mark, but did plenty enough damage to keep the National Weather Service busy—so busy in fact that they ran out of English names for storms and had to make use of the Greek alphabet for only the second time in history.

Not Just Hurricanes

Hurricanes are probably the first thought as far as destructive storms go, but they’re not doing all the damage. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes. 

Fourteen of 2020’s billion-dollar disasters were thunderstorms, which happen with relatively equal frequency year-round and in locations across the country.

Take one example of the kind of destruction a thunderstorm can do: In August 2020, a seemingly normal line of thunderstorms in eastern Nebraska contorted into a violent derecho (essentially a tornado which unleashes straight-line winds instead of rotating), affecting over 10 million acres of corn fields. That was half of Nebraska’s entire crop, and over 11% of the corn crop of the entire United States.

Locally, we saw our own damage throughout the year, as both a round of tornadoes on Easter and remnants of Hurricanes Sally and Delta made their presence known in north Georgia.

Not Just 2020

One would like to imagine 2020 was an outlier, but in fact it was the 10th straight year of at least eight billion-dollar disasters. 2018 and 2019 took a combined $136 billion in damages, and 2017 reached a record total of over $300 billion.

As a home or business owner, you should put in place whatever precautions you can manage to minimize home and property damage and protect your family from thunderstorms. And if those precautions should fail or become overmatched, you’ve got a local SERVPRO office nearby with a team of experts trained and ready to help you recover and restore your property.

*When storms do damage to your home or business, SERVPRO of East Cobb goes to work to make things right. Contact SERVPRO today by giving us a call at(770) 424-0400 to see how we can help!

Considerations When It Comes to Household Water Damage | SERVPRO of East Cobb

7/6/2021 (Permalink)

Catching dripping water that causes water damage Call SERVPRO of East Cobb at (770) 424-0400 if your Cobb County home or business suffers water damage. We're here to help 24-hours a day!

If you discover water damage in your home, there are many things to consider right away. How you will mitigate the damage now, who you will use for restoration and what you will do to recover are all very important elements, and something that is worth thinking through well in advance to reduce the chaos.

Fortunately, SERVPRO of East Cobb has been able to help many area homeowners with water damage and have developed some helpful advice for things to consider if you are in the same situation. Below, we have listed out some of the most important things to consider when you discover water damage in your home.

What to Consider After Discovering Water Damage in your Cobb County Home

Can You Safely Cut Off Water and Power in the Home? 

If your water damage is caused by a leak or burst pipe and you can safely cut off your home’s water main, that is a wise first step so you can mitigate the damage that is being caused. Additionally, if you can safely cut off power to the home, you can reduce the dangerous risk of electricity being conducted through the water and causing injury or harm to your family.

Do You Know the Source of the Water?

Not all water damage is created equal, and depending on the source of your water damage, there may be extra considerations to keep in mind. The different water damage categories are used to determine the contamination level of water damage, which can impact the cleanup and restoration process tremendously. Water damage from clean sources, such as water pipes, will typically require less restoration work than water damage from flooding or sewage backups.

Is There a Restoration Plan in Place?

Treating water damage as quickly as possible is always recommended, as mold and mildew can begin growing in as little as 24 hours when moisture is introduced to an area. Having a restoration plan in place and knowing what company you plan to call is key for making sure that you can quickly address any damage and have the restoration begun as soon as possible.

*If you have discovered water damage in your home, do not delay in giving us a call. We are

here for you 24/7—contact us at any time for a rapid response to your water damage call (770) 424-0400.

Nothing is as Valuable as the Trust of Your Customers | SERVPRO of East Cobb

6/24/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If your Cobb County local business has sanitation and cleaning needs, get in touch with the SERVPRO of East Cobb Team.

The recovery from the COVID-19 pandemic is picking up steam everywhere from suburban areas like Cobb County to major metroplexes like Atlanta. Families and individuals are seeing signs of “regular” life emerge, and business owners are hoping for a full return to normalcy as much as anyone.

But because customers and employees returning to on-site work and shopping are more sensitive than ever to matters of health and human safety, it’s incumbent upon business owners to provide not only an environment that is safe, but one that instantly assures its patrons of that safety. So how do you do that?

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives your business a deeper degree of cleanliness, destroying potential toxins and pathogens of all kinds, and providing the peace of mind your customers and employees are looking for as they return to in-person shopping. Your building will be ultra-sanitized, and your customers will know it before they even step inside.

How? Let’s look at the three C’s of a Certified: SERVPRO Clean

- Consult - We’ll consult with you regarding the unique needs of your business from a cleaning and sanitation standpoint, and we’ll work with you to determine how they need to be addressed. It helps that SERVPRO of East Cobb is locally owned and operated, so we are already acquainted with many of the mitigating factors of the north Georgia area.

- Clean - Now that we have a plan, we’ll execute it to the highest level. We’ll sanitize your building with proprietary, ultra-high-grade cleaning solutions and techniques no one else can offer. Your business will exhibit a clean like you’ve never seen, one which meets or exceeds all CDC standards. And this extends way beyond the coronavirus—our deep-clean disinfects and kills germs that cause all kinds of illnesses, so you can know you’re covering the health of your teams and patrons with a broad solution.

- Certify - You’re now able to display the Certified: SERVPRO Cleaned shield on your window or front door, letting potential shoppers know from the very start that they can rest easy inside your business, because you’ve gone to great lengths to consider their safety. You’ll also be supplied with other digital and physical resources, so you can project a beacon of cleanliness and courtesy to shoppers and employee teams.

*If you’re ready to get serious about sanitation and have your Cobb County business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

If Water, Fire or Mold Damage Threatens Your Hospitality Business, Call SERVPRO of East Cobb

6/15/2021 (Permalink)

Hotel Restaurant after water and fire restoration services SERVPRO of East Cobb is here to help commercial property managers when disasters strike. Give us a call 24-hours a day at 770-424-0400.

The hospitality industry answers to numbers and costs drive their bottom line. So does the one company it calls on when fire or water damage strikes...SERVPRO of East Cobb. The number 1 choice in Cobb County for commercial cleanup and restoration services. 

At SERVPRO of East Cobb we understand that keeping your guest satisfied is your top priority, and you can rest assured that you are ours. When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operation resumes safely and quickly as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact. Our professionals are trained to work with your management teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Our experience in the hospitality industry has given us that ability to provide a variety of detailed services for hospitality facilities like Hotels, Convention Centers, Casinos, Resorts, Entertainment Venues, and Banquet Halls.

FREE Emergency Ready Program for Commercial Facilities

Many businesses have an emergency contingency plan in place, but few have a detailed understanding of how to get back into buildings following a disaster. To access all of the SERVPRO capabilities, services and additional benefits, visit

Commercial Cleaning, Mitigation & Restoration Services - Helping to make fire and water damage “Like it never even happened.”

SERVPRO of East Cobb offers commercial cleaning, mitigation and restoration services ranging from cleaning biohazard contaminants to routine carpet cleanings. We have the specialized training and products to get your property back to business quickly and safely. SERVPRO of East Cobb offers the following commercial cleaning services and many more: Air Duct and HVAC; Biohazard; Carpet and Upholstery; Ceilings, Floors, and Walls; Drapes and Blinds; Odor Removal and Deodorization; Sewage Overflow; Trauma and Crime Scene; Vandalism

No Job is Too Large for SERVPRO’s Commercial Large Loss Division

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

The SERVPRO Advantage is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. SERVPRO of East Cobb is here to help Kennesaw and Marietta property managers, hospitality, education, healthcare, rental and food service facilities that experience water, fire, and mold damage. We have the resources to help you immediately and will perform the necessary work to reduce further damage. SERVPRO of East Cobb works with you and your carrier to develop and approve a recovery plan designed to reduce business interruption.

Faster to Any Size Storm Disaster | SERVPRO of East Cobb

6/11/2021 (Permalink)

Unexpected emergencies like severe weather call for immediate action. SERVPRO of East Cobb knows immediate reaction to the disaster is important to helping you get your life back to normal. Call SERVPRO of East Cobb today if your home or business has experience storm or flood damage. We are the storm restoration professionals that can make storm and flood damage…

”Like it never even happened.”

Utilizing our 1-4-8 Service Response Guidelines, SERVPRO of East Cobb strive to:

  • Contact you within 1-HOUR from notice of loss to arrange for services.
  • Be on-site to begin mitigation services within 4-HOURS of notification of loss. *In most cases SERVPRO of East Cobb will arrive on site within 2-hours, because we know a quick response is important to a successful storm restoration project.
  • Provide verbal briefing of scope to you within 8 business hours.

What is the Difference Between Storm Watch vs. Storm Warning?

| Storm Watch |

A severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch issued by the SPC (Storm Prediction Center).

| Storm Warning | 

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler Radar information or a reliable spotter report. A warning is issued by the local National Weather Service office.

When the severe storms roll out...we roll in

Storm Basics

A thunderstorm is a rain shower during which you hear thunder. Since thunder comes from lightning all thunderstorm have lightning. A thunderstorm is classified as “severe” when it contains one or more of the following:

  • Hail (one inch or greater)
  • Winds in excess of 58 mph
  • Structural wind damage
  • Tornado

Tornado Facts

Tornadoes are arguable nature’s most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground. With winds that can reach up to 300 mph, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northwest, but tornadoes have been know to move in any direction.
  • The average forward speed of a tornado is 30 mph, but may vary from stationary to 70 mph.
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

SERVPRO of East Cobb Customer Testimonials & Reviews

Vijay of Marietta, GA - “These guys came in when my house had flooded. They packed up my home, dried up the house, removed all my carpets, flooring and furniture. No one hopes for a home disaster, but these guys are the people you need in that situation.”

Ruth of Powder Springs, GA - “SERVPRO has worked on my home through remediation/ abatement / remodeling / construction. Water may be a necessity of life, but it can also cause devastating damage! SERVPRO has been wonderful through this whole process and they are professional, but yet have that personal touch that is necessary.”

Stacie of Kennesaw, GA - “Thank you so much for all of your hard work. I don't know what I would have done without the help of your office team.”

Ray of Kennesaw, GA - “I just wanted to take the time to say that your guys did an awesome job on our house...Thank you for all your effort and especially your patience.”

Check Out SERVPRO of East Cobb’s Great Reviews

Barbecue and Fire Pit Safety | SERVPRO of East Cobb

6/7/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties. Contact SERVPRO of East Cobb to learn more.

Spring gives many people a little extra pep in their step. Winter has passed, and with it the cold weather and short days, and suddenly life feels new again.

Warmer weather and longer days invite us to go outside and enjoy nature, kids are getting out of school and making summer plans, and everything just feels fresh. You might even feel like doing some of that running you said you were going to start doing on January 1.

But among all the family cookouts and reunions, gender reveals, and graduation barbecues, we must remember that outdoor activities ramping up this time of year brings a heightened risk of backyard fires. In fact, spring sees more daily fires on average than any other time of year.

But if you stay on top of things, you can enjoy all that The warmer weather has to offer and do it safely. Let’s look at a few of the usual suspects.

  • The Grill - As much as we love to grill, the truth is that grills are incredible fire hazards—the combination of flame, heat, grease and gas gives rise to danger easily. Make sure the grill, whether propane, charcoal or smoker, is sturdy and in proper working order with no leaks, away from anything flammable (including decking, leaves or the home siding), and don’t neglect cleaning it. Almost 20% of grill fires are due to poor cleaning.
  • The Fire Pit - Evening conversations around the fire pit are a favorite spring and summer pastime, but make sure you’re exhibiting proper fire safety while you enjoy. Never leave the pit unattended (and never leave kids or pets alone near the fire). Don’t add pine needles or dry leaves to the fire; these easily become wind-scattered embers looking for a wildfire to ignite. And keep a bucket of water nearby in case of errant flames, and use it to slowly (again, because of potential flying embers) douse the fire when the evening is through. Once the ashes are cool to the touch, you’re safe to leave the pit and take the party inside.
  • Chimneys & Dryer Vents - OK, so these aren’t really backyard things, but now is a good time to take care of them while you’re already thinking about fire safety. Get the chimney cleaned out so you’re not starting fires in an ash tube next fall, and check your dryer’s vent pipe for any lint that may have snuck past your filter (do this twice a year, actually).

Your local SERVPRO technicians are on hand 247 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

How Can I Tell if I Have Water Damage in My Basement | SERVPRO of East Cobb

6/1/2021 (Permalink)

Basement with water damage in foundational walls SERVPRO of East Cobb is here to help 24-hours a day. If you've experience water damage call us at 770-424-0400.

A basement can be a great addition to homes in many areas of the country. In addition to providing extra storage or play space, it can be fitted for living areas and provide necessary shelter in case of potentially damaging storms.

However, being surrounded by moist ground on two or more sides can mean that over time your basement becomes prone to taking on some of that moisture.

While this is not a certainty, statistics show that a large percentage of homes with basements will experience water leakage or damage of some kind.

Let’s examine a few of the most common signs that water may be present. And if these apply to you, remember that your local SERVPRO water technicians are close by and on the job for emergency situations.

Common Signs of Water Damage in a Basement

  • Unpleasant and Musky Odors - The water from the surrounding ground areas may in fact be clean when it first enters your basement, but no matter—over time, it stagnates and creates that signature pungent smell. This is true so often that many people think all basements inherit a musty smell, but this really shouldn’t be the case. This smell will only arise when mold and mildew are present in the environment, and while these may not be visibly noticeable at first, they are easy to smell.
  • Flaking Paint on Masonry or Walls - People often coat the basement in waterproof paint, thinking that will shield it completely from water damage. Unfortunately this paint will simply mask the problem for a while leading to a bigger problem when the water eventually breaks through, revealing bubbling, cracking or flaky paint.
  • Foundational Cracks - Foundations may shift over time, but a crack is not normal, and it may indicate significant water damage. Cracks can show up in the floor, the ceiling or in your walls and are often harbingers of moisture damage that’s putting excess pressure on your structure. Hairline cracks are no emergency, but call us right away if they get bigger.

If you notice any of these signs in your Cobb County basement, let SERVPRO of East Cobb take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. If you have experienced water damage give us a call at (770) 424-0400 or click here and one of our loss coordinators will contact you as soon as possible.

Does Your Cobb County Business Have an Evacuation Plan in Place | SERVPRO of East Cobb

5/18/2021 (Permalink)

commercial office space SERVPRO of East Cobb is here to help property managers and business owners when their commercial facility faces water, fire or other type of disaster.

If you own your own Cobb County business, you are likely very concerned with the best ways to protect your investment. Between insurance policies and contingency plans, there are a lot of safeguards in place to help business owners in the event that the unexpected happens—but when emergency strikes, have you considered how you will react in that moment?

Just as it is important to protect your business assets, it is also important to protect yourself and your staff in the event of an emergency, which is why you should be sure to have an evacuation plan in place. This way you and all of those who work on the premises will know exactly how to get to safety in the event of a fire, flood or other issue.

Read on for some key considerations to keep in mind as you develop this vital safety component.

Considerations for Your Business’ Emergency Plan

Make Sure All Exits Are Marked and Accessible

At a minimum, OSHA requires that all businesses have at least two emergency exits for employees and customers to use, and this number may be increased depending on factors such as your building’s size and layout. It is vital that you make sure that these emergency exits are marked clearly, and that the routes to escape are free from clutter or debris that may make an exit difficult.

Run Drills to Reinforce the Procedure

While going over the evacuation procedure with all employees is a good place to start, it is also wise to do regular drills to make sure everyone has a chance to practice what they have learned. Be sure you have a designated person mock calling 911 and a person who will do a headcount once everyone is out of the building. It is also a good idea to post the evacuation post the evacuation routes at several spots throughout the building in case there are visitors around that may be unfamiliar with the proper procedures.

Establish a Communications Plan

If your business is struck by an emergency, you will likely have many people you need to contact with information. The contact information for workers who were not on site, vendors and suppliers should all be included in your communications plan so you can keep everyone looped in on the situation and provide important updates to key stakeholders.

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including: emergency contact Information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP is a NO COST assessment, all it requires is a little time, making it a great value that could save a lot of time and money in the future. Call SERVPRO of East Cobb to establish your Emergency READY Profile today!

*If your Marietta or Kennesaw business is in need of help to recover from a disaster, you can count on SERVPRO of East Cobb! Contact us today at (770) 424-0400 or to learn more or report non-emergency damages to us 24/7 click here.