What our Customers say...

Testimonials

Mandy was very helpful with setting up our cleanup.

I had a great experience with SERVPRO when my basement flooded they came out within an hour to start working in the middle of the night and everyone I spoke with was very friendly to me. In any situation like that again I would call back every time they did an amazing job.

Mandy is the nicest person I’ve ever met. She goes out of her way to make everyone happy. She works hard to make sure her costumers get what they need.

Their tag line should read: “SERVPRO don’t play!” because these guys are awesome. Carl Sylvester is the man. He showed up every day, made sure we understood the process, stayed late, and basically treated us like family. I hope I never see SERVPRO again because it’ll mean another mess happened (thanks, Home Depot/Spirit Logistics, for breaking the main water supply pipe installing a dishwasher). But if I do ever need water remediation services, Carl and SERVPRO are going to be my first call.

Luke was extremely helpful and solved our problem quickly. I would highly recommend this company!

Carl S. was super thorough with the entire job. He answered any and all questions we had. I would recommend his work without a doubt.

Great customer service! First time I have ever had any water damage to my home. They made the process smooth. Lindsey was the admin. On my job, she was always knowledgeable with all details when it came to my home, as well as the process. Would highly recommend this company!

Mandy, in the office, and service team, Keith and Luke have been polite and responsive. I could not have asked for better service. The two young men went right to work and have been unfailing kind in answering questions and relieving my stress.

Great customer service! I would highly recommend SERVPRO of East Cobb.

The entire crew from SERVPRO were extremely professional. The team responded to our needs promptly. They were a lifesaver!!!

They did a great job drying out our building! I wouldn't hesitate to recommend them to all my friends and family!

SERVPRO of East Cobb did a fantastic job and I will recommend them to anyone that will need there services the crew is awesome! 

Had a major water leak. Very friendly and professional. Absolutely would use them again!

Carl and his staff were extremely professional and we will recommend your company!

SERVPRO was great during a stressful time for me. The guys were knowledgeable, explained everything to me as they were working and were very prompt and polite.

Carl was very helpful and guided us along with this unfortunate situation. I felt like he went over the top to make sure we were satisfied and kept in the loop. Highly recommended!

These guys came in when my house had flooded. They packed up my home, dried up the house, removed all my carpets, flooring and furniture. No one hopes for a home disaster, but these guys are the people you need in that situation.

The work managed by Carl Faccini and performed by Lucas Camarillo was absolutely first-rate! I could not be more satisfied. Excellent sheetrock, painting ,and flooring work.

Best restoration company around! Marie and Hanna did a great job handling my claim. They made it super easy to work with my insurance company and got me back into my house after only a couple of days! I high recommend SERVPRO of East Cobb!

It has been a pleasure working with SERVPRO of East Cobb. They have been straight forward and forthright with me from day one. Very prompt and on schedule. I think they are a great mitigation company and I would recommend them to all of my friends and family!

They were friendly, cooperative and worked with a smile. Great customer service!

Service was prompt, polite and professional. Couldn't ask for more!

They did a thorough job and were professional!

Carl & Jacob & Joe were so amazing. Great customer service. I would definitely recommend.

Excellent service from the entire team. Shawn was very patient and explained everything so that I could understand what was happening. Tiffany and Candy were also quite helpful.

Service was great - the notification of service calls helped especially when one works outside of the home. The office personnel were very friendly and understanding about the situation.

Excellent service and a real professional!

Great service, professional crew, Jamie Winston and Derek Brownlow you couldn’t ask for any better. They came in and got the job done. Quick, fast, and professional!

Jacob, Shawn and D’Anthony did an amazing job when they came out to our home to clean up water damage we had from a busted pipe. Very efficient and nice people!! Would highly recommend them to anyone!

Jamie was very professional and courteous when here. He and his partner Dre worked diligently to get done what needed to get done. Jamie is an asset to SERVPRO.

Thanks for the speedy professional service. Great job SERVPRO of East Cobb!

Carl, Brian, and Dion did a great job and I enjoyed their hard work.

Carl and Bryan were very professional and worked diligently. They made me extremely happy and I am super pleased with your service!

Jacob and Brian did an awesome job. Worked hard all day and busted there butts. I am very happy with your service. Great job Brian and Jacob!

D'Anthony did an awesome job by getting all the equipment picked up quickly and quietly. He was very polite and courteous. D'Anthony even checked in with me before he left to make sure I was satisfied with his service. I am very impressed with this young man's customer service skills and with SERVPRO of East Cobb in general. Great job! I am going to recommend you to anyone I know that up needing water restoration service!

Great service, professional crew, Jamie Winston and Derek Brownlow you couldn’t ask for any better. They came in and got the job done. Quick, fast, and professional!

SERVPRO has worked on my home through remediation/ abatement / remodeling / construction. Water may be a necessity of life, but it can also cause devastating damage! SERVPRO has been wonderful through this whole process and they are professional, but yet have that personal touch that is necessary.

Great response time! Used another company for our last damages and this has been a much better experience!

Professional crew, great service!



 

Dustin and Bryan have been working at my home for several days where I am experiencing some mold issues. Both of these young men have provided excellent service. Great job Dustin and Bryan!

Daryl did a tremendous job it could not have been better in regards to his knowledge, his courteous nature, and his professionalism. Anyone that gets Daryl going forward gets a true professional as extreme knowledge in what he does.

A water pipe under my house rusted, resulting in a flood in my crawlspace that was approximately 12 inches deep under my entire house. I contacted SERVPRO of East Cobb. They came quickly and explained my options for the water removal. Within hours a pump was placed in the crawlspace. They followed up daily on the water removal progress and eventually placed dehumidifiers and fans in the crawlspace. I was so impressed with all of the employees I came in contact with during the water removal. They were professional and courteous and kept me informed with what was being done as well as the progress being made. I would highly recommend SERVPRO of East Cobb for any water extraction issue. They will ensure your flooded area is properly and completely restored.

Your staff was ver helpful and knowledgeable about the job.

They were awesome to work with!

Communication has been excellent from office and we really appreciate that!!

Steven and Anibal were extremely knowledgeable and professional and went out of their way to answer all questions and did a great job especially being after hours. I will definitely recommend the two of them for any future business!

Jose Lopez did a great job. Thank you Jose!

Jose was a delight to work with. When he arrived I assumed he was a supervisor due to him being so professional/knowledgeable. If ever we used your company again we would definitely request him. Thank you!

-Kenneth

Your team was professional and courteous through out this whole process. I would recommend SERVPRO of East Cobb to any one that needs to have mold removed from their home. Thanks!

Thank you so much for all of your hard work. I don't know what I would have done with out the help of your office team.

I just wanted to take the time to say that your guys did an awesome job on our house...Thank you for all your effort and especially your patience.

From Kerry, who did the original clean up to Tashana who took care of our final repairs and everyone at the main office, the movers out and back, all were wonderful and caring. Thank you to your whole team! We would recommend you all in a heartbeat!

They did a phenomenal job assisting us. They were attentive, very responsive, and went above and beyond!

Jose, Allen, Chad and Justin were amazing. I'm so thankful for SERVPRO. Thank You!

Tech was Courteous and very helpful in making sure we understand the process.

Everyone was a blessing. Thank you

Very courteous and dependable. Louis Rocks!

Excellent response from your company, Sean, Luis, and Anibal were very polite and professional. I looked forward to working with your company throughout the process. Great Job!!

David and Dustin were fantastic. Thank you for the help.

Very happy with service. Thanks!

Both guys were great, helpful, and professional. First class and they should be given raises and a promotion. Can't say enough good things about how much they helped and how thorough they were.

Mr. Hilyer was very helpful and was very polite and generous in way he finished the work.

David and Anibal were very professional and courteous.

Very professional, skilled, and concise in explanation of services to be completed.

David was an excellent technician. He was prompt and extremely courteous and helpful. He definitely deserves a  raise for the work he did here. If we ever need your services again I will be requesting David.

Terrance was very knowledgeable in his field and really helped tremendously in assuring us things will be OK. I definitely would use him for future emergencies and recommend him to everyone.

Great experience...Very happy with end result.

Great service, very responsive.

He was very professional, experienced, knowledgeable, and patient. He spent a lot of time explaining everything in detail when i asked questions. Very Polite and easy to work with. Very happy customer.  

Jose and the demo crew were exceptionally nice and very neat.

Techs were very friendly and helpful.

Jose and the demolition crew were exceptionally nice and very neat.

Very Courteous and helpful.

Excellent service and team. It went so well despite a stressful situation. 

Ryan and his associate were patient and explained things thoroughly and did a great job.

Impressed with how punctual everyone was. When SERVPRO said they would be there, you can count on it! Unfortunately, that's not the case for a lot of business these days.

Thank You! You are the most positive interaction we have had with a business throughout the whole ordeal!

Super Proffesional Work. Thank You!

"Each member who came to our home was very thorough and professional"

Keep up the good work! Great professional job!

SERVPRO of East Cobb provided my family with excellent service!!!

SERVPRO was Great! David and his crew were very proffesional, helpful and thorough and If i ever need SERVPRO again I want David to be there. 

Tia did a phenomenal job assisting us. She was attentive, very responsive and went above and beyond!

Jose was excellent & made me feel confident that he knew his craft. Mandy too was excellent at helping me, especially when I was upset. She and Taylor are outstanding in their customer service. Mandy even gave me her personal number so I knew I could count on her.

They were great. David and his crew were very professional, helpful, and thorough. Should I need SERVPRO again I want David.

The very best! Very very very good!

Professional, Courteous, Educational...Good job! Thank you

Technician was very knowledgeable, helpful and overall a very good rep for your company.

Best service anyone could ask for, very courteous and professional, thanks again!