What our Customers say...
Water Damage Testimonials
I had a great experience with SERVPRO when my basement flooded they came out within an hour to start working in the middle of the night and everyone I spoke with was very friendly to me. In any situation like that again I would call back every time they did an amazing job.
Their tag line should read: “SERVPRO don’t play!” because these guys are awesome. Carl Sylvester is the man. He showed up every day, made sure we understood the process, stayed late, and basically treated us like family. I hope I never see SERVPRO again because it’ll mean another mess happened (thanks, Home Depot/Spirit Logistics, for breaking the main water supply pipe installing a dishwasher). But if I do ever need water remediation services, Carl and SERVPRO are going to be my first call.
Luke was extremely helpful and solved our problem quickly. I would highly recommend this company!
Great customer service! First time I have ever had any water damage to my home. They made the process smooth. Lindsey was the admin. On my job, she was always knowledgeable with all details when it came to my home, as well as the process. Would highly recommend this company!
Had a major water leak. Very friendly and professional. Absolutely would use them again!
SERVPRO was great during a stressful time for me. The guys were knowledgeable, explained everything to me as they were working and were very prompt and polite.
They were friendly, cooperative and worked with a smile. Great customer service!
Service was prompt, polite and professional. Couldn't ask for more!
They did a thorough job and were professional!
Carl & Jacob & Joe were so amazing. Great customer service. I would definitely recommend.
Great service, professional crew, Jamie Winston and Derek Brownlow you couldn’t ask for any better. They came in and got the job done. Quick, fast, and professional!
Daryl did a tremendous job it could not have been better in regards to his knowledge, his courteous nature, and his professionalism. Anyone that gets Daryl going forward gets a true professional as extreme knowledge in what he does.
A water pipe under my house rusted, resulting in a flood in my crawlspace that was approximately 12 inches deep under my entire house. I contacted SERVPRO of East Cobb. They came quickly and explained my options for the water removal. Within hours a pump was placed in the crawlspace. They followed up daily on the water removal progress and eventually placed dehumidifiers and fans in the crawlspace. I was so impressed with all of the employees I came in contact with during the water removal. They were professional and courteous and kept me informed with what was being done as well as the progress being made. I would highly recommend SERVPRO of East Cobb for any water extraction issue. They will ensure your flooded area is properly and completely restored.
Great service, very responsive.
He was very professional, experienced, knowledgeable, and patient. He spent a lot of time explaining everything in detail when i asked questions. Very Polite and easy to work with. Very happy customer.
Jose and the demo crew were exceptionally nice and very neat.
Techs were very friendly and helpful.
Jose and the demolition crew were exceptionally nice and very neat.
Very Courteous and helpful.
Ryan and his associate were patient and explained things thoroughly and did a great job.
"Each member who came to our home was very thorough and professional"
Keep up the good work! Great professional job!
SERVPRO was Great! David and his crew were very proffesional, helpful and thorough and If i ever need SERVPRO again I want David to be there.
Tia did a phenomenal job assisting us. She was attentive, very responsive and went above and beyond!
Jose was excellent & made me feel confident that he knew his craft. Mandy too was excellent at helping me, especially when I was upset. She and Taylor are outstanding in their customer service. Mandy even gave me her personal number so I knew I could count on her.
They were great. David and his crew were very professional, helpful, and thorough. Should I need SERVPRO again I want David.
The very best! Very very very good!
Professional, Courteous, Educational...Good job! Thank you
Technician was very knowledgeable, helpful and overall a very good rep for your company.