Recent Storm Damage Posts

Hurricane Dorian's Destructive Path

9/19/2019 (Permalink)

map of US and Hurricane Dorian's Timeline Hurricane Dorian's destructive path and timeline.

Hurricane Dorian was a devastating natural disaster that claimed an estimated 50 lives, displaced thousands of people, and left tens of thousands homeless. The true scope of Dorian’s wrath is only now coming into focus as rescue and relief efforts are well underway. Efforts by the The Grand Bahama Port Authority and the U.S. Agency for International Development (USAID) are leading the charge along with many other countries like the UK, Jamaica, and the European Union. Much humanitarian aid and work must be done to relieve the dire situation in the Caribbean.

Dorian hit Abaco Island in the Bahamas on September 1st as a category 5 hurricane with winds in excess of 180 mph. The next day it made landfall on the island of The Grand Bahamas, with powerful winds and the eye of the hurricane dumping between 6 to 14 inches of rain accumulation from it’s inner core. Along with Dorian’s high winds the progression of the storm began to slow, making it seemingly hover over the Caribbean, prolonging the battering the islands endured. 

In the US, Dorian did not make landfall until September 6th in Cape Hatteras, North Carolina. From September 3rd through September 7th, Dorian pounded the East Coast from Florida to North Carolina, ranging in strength from category 4 to category 1 as it progressed up the coast. It even spun off almost two dozen tornadoes in the North and South Carolina leaving nearly half a million people without power temporarily. In Georgia, Gov. Brian Kemp declared a state of emergency for 21 counties and several roads and highways were closed due to the storm. Not to diminish the damage done to the East Coast but it was largely spared in comparison to the damage done in the Bahamas. 

If you feel so move please support the American Red Cross aid efforts by clicking here to help the people affected by Hurricane Dorian.  1-800-435-7669 

SERVPRO of East Cobb is here to help if you or your family experiences flood or storm damage in the Cobb County area or greater Marietta and Kennesaw area give us a call. We can make it “Like it never even happened."

Be Alert for Summer Radio Weather Advisories in Cobb County

7/26/2019 (Permalink)

Better safe than sorry. Be prepared with an emergency weather radio!

One of the best steps you can take to prepare yourself for summer storms, is to purchase a good quality weather radio. A weather radio is designed to alert you to dangerous weather situations, such as an approaching tornado. It allows you to be warned ahead of approaching storms providing you time to seek shelter. A weather radio is one of the most reliable sources for weather alerts. Weather radios have improved in design and have made many other advancements over the years. They are now readily available and very affordable. Most basic weather radios average cost is around $30 and will warn you of all types of weather advisories and public announcements. Some models can be programmed to only alert you of specific weather alerts you designate.

When shopping for a weather radio, look for the following key features:

If you need help programming your weather radio, you can contact your local National Weather Service Office or for additional information, including county codes for Georgia, visit NOAA Weather Radio website at

Learn More About Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.

Alerts receiving them  at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm’s way, without need to download an app or subscribe to a service. WEA may be used to share:

  • Extreme weather warnings
  • Local emergencies requiring evacuation or immediate action
  • Presidential Alerts during a national emergency

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit to learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

What to do after a flash flood in your Sandy Plains GA home or business

6/10/2019 (Permalink)

When flash floods strike, strike back with SERVPRO of East Cobb. We are the water restoration specialist that can dry-out any size disaster. With the backing of over 1700 franchises nationwide we are the leading name when it comes to water restoration and storm recovery services. If you our someone you know need help making it “Like it never even happened” call SERVPRO of East Cobb!


  • Avoid flood waters as much as possible, they may contain contaminants like sewage, gasoline, heavy metals, and could be hiding electrocution hazards.
  • When safe, turn off the electricity at the main breaker box and only turn the power back on when your home is dry and has been inspected by a certified electrician. Electrocution is a real risk when it comes to flood damage. Just one more reason why it’s best to call in the professionals.
  • Quickly starting the cleaning and remediation process is crucial. Hiring a trusted and professional water damage mitigation service like SERVPRO of East Cobb is even more important! SERVPRO will jump start the cleaning process and get you back to normal in no time.
  • Remove any items that have not been affected by flood waters, to prevent damage to non-affected items and areas during the cleaning process.
  • Be familiar with your insurance policy. Call your insurance agent and discuss your coverage options for flood insurance before you have a flood. Having a solid insurance policy can be key to recovering fully from flooding event.
  • Design and practice an emergency flood plan. Being prepared for a flood can be relatively easy and inexpensive. Check out this previous blog for more information on putting together an emergency flood plan - It Doesn’t Cost A Lot To Be Prepared.
  • Call SERVPRO of East Cobb the trained professionals than know how to get the job done!

When it comes to flood waters it's very important to know your risks. If you have questions about your flood risk visit our friends over at FEMA. You can research your home or businesses flood zone risk level using this link.

SERVPRO of East Cobb can come to your home our business 24/7 to remove water and dry your property. Give us a call today (770) 424-0400!

How to Remove Standing Water and Dry Your Kennesaw Basement

4/29/2019 (Permalink)

Call SERVPRO of East Cobb 24/7 Emergency Water Removal & Extraction

Removing standing water from your basement might seem like an impossible task but SERVPRO of East Cobb handles this type of situation nearly every single day. SERVPRO brings newest drying technology to every jobsite as well as highly trained professionals. SERVPRO of East Cobb holds ourselves to the highest industry standards. To us it’s not just another job, it is one of our valued customer’s home or business. SERVPRO of East Cobb can make it “Like it never even happened."

“Dealing with a flood” in Kennesaw GA, makes most business and home owner’s list of worst-case scenarios. We typically find during most water damages that the basement is affected whether it is a pipe leak or a result of outdoor flooding. Water travels to the lowest point so it usually winds up in the basement or crawlspace. SERVPRO of East Cobb's highly trained professionals can dry out your home or business using our top-notch equipment and drying techniques.   

Here are a few things you should expect over the course of our service:


Depending on how large the affected area of your property is and how many contents are involved, SERVPRO of East Cobb will likely move furniture and other personal belongings out of the structure or to a non-affected area. This will allow us to clean and restore the affected area more efficiently and effectively. This will also allow for additional room so that the restoration equipment can be placed in a way that will successfully dry out the property.

Water Restoration

Once the contents have been manipulated, our restoration team will start extracting water by using a submersible pump or extraction unit. Submersible pumps have enclosed motors which allow the pumps to be submerged into water and pump the water out of the area. Our extraction units allow for pumping of standing water into a portable tank which can then be disposed offsite. Either method will successfully remove any water from your basement.

Drying and Cleaning

After the water is removed from your basement our professionals will place specialized equipment to dry the structure of your home. This specialized equipment will include air movers to evaporate the moisture from affected materials and dehumidifiers to lower the humidity in the affected area. Drying out your home after a water loss is essential to keep mold from growing. If mold has already started to grow, SERVPRO of East Cobb has trained professionals standing ready to remediate your home or business 24/7. Drying your home will require several visits to monitor the progress of drying and to manipulate the equipment to achieve moisture contents goals. The affected area of your home will be treated with an antimicrobial agent, which will keep odors at bay as well as prevent microbial growth.

*Once all Moisture content readings have meet goal all equipment will be removed and you will be ready to move forward with the next step in the restoration process if necessary, The Rebuild Phase.

SERVPRO of East Cobb is proud to be a part of most major insurance providers preferred vendors as well as our local agents go to restorers.  Our skilled technicians have passed background checks and are IICRC certified. We help make it “Like it never even happened.”

Give SERVPRO of East Cobb a call at (770) 424-0400 if you have experienced a water loss in your home. We are Ready to Help!

Visit for more information on water damage.

Pay Attention to Kennesaw Flood Warnings

4/19/2019 (Permalink)

Call SERVPRO of East Cobb for 24hr water extraction & restoration for your home or business!

Flooding is a temporary overflow of water onto an area that normally is dry. Injury or death can result from failing to evacuate flooded areas, going into flood waters, or staying in flooded areas after water passes. As far as natural disasters go, floods are the most common natural disaster.

  • Floods can damage buildings, create mudslides/landslides, and cause substantial disruption of transportation/resources
  • Floods result from rain, snow, storms, or even overflows of dams and other water systems.
  • Flash floods can develop quickly or slowly and can come with no warning.

If you've experienced flood damage call SERVPRO of East Cobb (770) 424-0400. We offer 24/7 emergency service!

If you are under a flood warning, seek safe shelter immediately!

  • Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown! (Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.)
  • Stay off of bridges over fast-moving water.
  • Determine how best to protect yourself based on the type of flooding.
  • Evacuate if told to do so.
  • Move to higher ground or a higher floor.

Are you one of our many satisfied customers? Click Here to let us know how we did!

For more information about floods and similar articles check out our friend over at

Storm Insurance Related Questions For Your Kennesaw Storm Claim

4/5/2019 (Permalink)

Call SERVPRO of East Cobb 24/7 Emergency Storm Repair Service! (770)424-0400

SERVPRO of East Cobb field hundreds of emergency water restoration calls every year from often frantic customers dealing with their first storm related insurance claim. This can be a very trying and stressful time for even the coolest headed individuals. SERVPRO has your back and can make it “Like it never even happened.” With over 1600 franchises nation wide we have the national backing to handle any size disaster.

SERVPRO of East Cobb prides itself on not only restoring our customers property, but also our customers peace of mind. Customers tend to have questions flying through their head causing all sorts of anxiety and stress. Having a company that you can turn to, to answer your questions and provide 24/7 service is essential.

Some of the most common questions customers ask us about their home, condo or business water damage:

  • Is a water leak covered by home insurance?
  • Is a leaking toilet covered by insurance?
  • Is water damage from a leaking roof covered by insurance?

While we wish we could give a simple yes or no answer to these questions, there are way too many variables to issue such an overly simplified blanket answer. If you have questions about your coverage, we encourage you to contact your insurance agent. Familiarize yourself with your policy and don’t be afraid to ask your agent questions about coverage. Knowing what kind of coverage, you have will prevent you from being ill prepared when disasters happens.

Types of water damage that depending on coverage, may or may not be covered by your insurance policy:

  • Sudden or Accidental Discharge - A window is broken allowing rain water to damage the interior of a structure.
  • Sewer Backup or Water Backup - The sewer system is clogged causing sewage to flow backwards into a home or business.
  • Overflow - A water shut off valve or drain fails causing water to flood a kitchen or bathroom.
  • Flood - During inclement weather water levels rise such that water engulfs street, home & business.
  • Insurance Covered Storm Related Water Damage - This would be determined on a case by case basis and depend on the insured’s coverage

SERVPRO of East Cobb is a leader in the water restoration industry and is a preferred service provider for most major insurance providers. This means that SERVPRO has pre-negotiated pricing, rates and terms of service with your insurance provider on a national level. Providing both cost savings for insurance companies and their customers. It also means that you will receive the same high level of service from highly trained restoration professional no matter where you live!

Give SERVPRO of East Cobb a call today!

A Salute to First Responders

9/28/2018 (Permalink)

"When I was a boy and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.” This famous Mr. Rogers quote comes to mind when we celebrate first responders: those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond. Whether it’s a house fire or a hurricane, we are thankful every day for these first responders.

Firefighters, EMTs, and Police

Local fire and police departments, as well as Emergency Medical Technicians (EMTs), are often first on the scene of an emergency. In the U.S., there are more than 29,700 fire departments with 1,160,450 total firefighters, according to the National Fire Protection Association’s 2015 U.S. Fire Department Profile.

According to the Bureau of Labor Statistics, there are almost 245,000 EMTs and paramedics in the U.S. In the U.S. there are about 18,000 federal, state, county, and local law enforcement agencies, employing more than 750,000 full time sworn officers, according to the Uniformed Crime Reporting Program collected by the FBI.


When events such as natural disasters strike, different branches of the military are often a first line of response. The Army National Guard and Air National Guard, with over 342,000 soldiers, respond domestically when deployed by their state Governor, often during states of emergency from weather-related events. They can also be called upon during terrorist attacks or civil unrest, or called overseas by the President of the United States.

Active duty soldiers can also be called upon for certain domestic events as well.

FEMA Community Emergency Response Team (CERT)

As a part of FEMA’s Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that may affect your local area in an effort to support professional responders. CERT volunteers are trained in “basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations,” according to FEMA.

With more than 2,700 CERT programs, over 600,000 individuals have been trained nationwide. Teams are managed locally, but supported nationally by FEMA.

SERVPRO® of East Cobb recognizes these and the countless other first responders in our communities for keeping our communities safe.

Locally Owned Company with National Storm Resources

SERVPRO of East Cobb is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Kennesaw community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Lightning Safety Tips

9/28/2018 (Permalink)

Although lightning can strike anytime, the chances for lighting increases in the summer months. Stay safe with these basic tips.

  • Have a lighting safety plan, and cancel/postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high ground, open spaces, and all metal objects including electric wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.
  • If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, and TV sets. Lighting may strike exterior electric/phone lines, inducing shocks to inside equipment.

Locally Owned Company with National Storm Resources

SERVPRO of East Cobb is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Kennesaw community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Call the Cleanup Team that is Faster to Any Size Disaster

9/28/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along a city streets, in the mountains, near a river, or even in the desert, there is always potential for flood damage. reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven't experienced a flood in the past does not mean you won't in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.

According to the American Red Cross, floods cause more damage in the U.S. every year any other weather related disaster. The American Red Cross offers the following safety tips. 

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, sop, turn around, and go another way. Six inches of swiftly moving water can sweep you off your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get our of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO of East Cobb (770) 424-0400. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any size disaster. When fire and water take control of your life, SERVPRO of East Cobb will help you take it back.

Learn More

Locally Owned Company with National Storm Resources

SERVPRO of East Cobb is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Kennesaw community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

After the Storm Pass Call SERVPRO of East Cobb

6/13/2018 (Permalink)

How should you check your property for storm damage?

After the storm has passed, it is so important to conduct a thorough storm damage inspection. With the changing weather, Kennesaw and Marietta are going to suffer heavy rains, strong winds, and powerful storms. While your home is able to protect you from Mother Nature, your home should be thoroughly checked for damages once the storm has passed. You may not have a reason to suspect that your home has been damaged as it may not be evident initially. However, once the inclement weather has safely passed through, it is extremely important to assess for damages and what repairs may need to be done before another storm comes along. The following is a handy damage assessment list that should be followed after the storm has passed by the National Storm Damage Center:


Your roof is typically one of the most vulnerable areas during a storm especially with all of the trees in residential areas of Cobb County. Hail, wind, rain and debris can adversely impact your room and may cause permanent damage to the integrity of your roof. The following indicators can help in your assessment-

  • Holes or tears in the roof.
  • Split seams.
  • Lost or missing shingles.
  • Ceiling or roof leaks.

Do not attempt to climb to your roof if there are still dangers or if you suspect your roof to not be secure.

The Exterior of the Dwelling

Materials such as brick, siding and stucco are usually heavy and durable. However, during a storm, they may not be able to withstand significant damages that a storm may cause. In some cases, problems may not arise, or be noticed, until it is too late to file an insurance claim. Be diligent and pay attention to the following areas of your home-

  • Chipping, cracking, dents and dings being obvious signs of damage to the exterior of your home.
  • Small or large holes in stucco.
  • Damaged tuck pointing and brick.
  • Detached or ruined gutters, trip, downspouts, etc.

Driveways, Walkways and Porches

Concrete can split, chip and crack with continuous storms and rain. Should you have gravel or dirt on your driveway, this could lead to flooding and additional damage to the structure of your home. These damages can reduce the lifespan of your walkway and can cause damage to your home even after the storm has passed.

Trees and Fallen Limbs

According to the National Storm Damage Center, fallen trees and branches can cause billions of dollars in damages each year. Make sure you do not have an excessive amount of overgrown vegetation surrounding your home as this can be a tool to cause additional damage to your home.

Basic Tips:

  • Severe storms may knock down power and electrical lines. Should this happen near you, do not approach the line, and call your power company immediately.
  • After a storm, assess your fencing, air conditioning units, vents, and garages for damages.
  • Crawlspaces and basements should be inspected for flooding and damage.
  • Document all the damage.

Call SERVPRO of East Cobb today if your home has suffered storm damage-(770) 424-0400

SERVPRO Professionals are Kennesaws' Storm Damage Experts

5/1/2018 (Permalink)

From trees on roofs, flooded crawlspaces, too water heaters that have burst. SERVPRO can make them all "like it never even happened"

Quick Response & High Standards Will Leave you Satisfied After Remediation

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO of East Cobb delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great.

We are proud to serve our local communities:

Storm damage in Cobb County can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “like it never even happened.” 
Placing your trust in SERVPRO of East Cobb for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 
Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of East Cobb. Dial (770) 424-0400 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

*Check us out on Facebook and Google

What to Do After a Flood In Marietta, GA

4/9/2018 (Permalink)

Fastest to any size disaster!!! Water, Fire, Mold, & Storm Restoration

Floods are one of the most common natural disasters in North America, but not all floods are alike. Some develop gradually after days of slow, steady rain while others are flash floods resulting from a deluge of rain or dam failure.

Storms can cause severe damage to your home—potentially even making them unsafe! SERVPRO of East Cobb is available 24 hours a day, seven days a week for catastrophic storm response, and you can call us at (770) 424-0400 to get immediate help.

What You Should Do After a Flood

Even if you were properly prepared for the flood and weathered the storm until it passed, your home could still have sustained heavy damage. Now that the sky is blue once more, how do you proceed? Here’s a look at what to do after a flood:

Be Cautious

Just because the sun is shining and the flood waters have receded, that doesn’t mean all danger has passed. Exercise caution by doing the following:

  • Tune into local alerts and warning systems to stay up-to-date with current information and receive expert, informed advice about the flood. After all, additional flooding could still occur.
  • Stay away from rushing water. Moving water only 6 inches deep can sweep you off your feet.
  • Avoid walking through large areas of standing water, which may be electrically charged by downed power lines. The water could also be hiding broken glass or dangerous animals.
  • Unless you are specifically asked for help by the police, fire department, or relief workers, keep out of damaged areas.
  • Help emergency workers by staying off the roads in and out of the damaged neighborhood or region.
  • If you’re caught in a stalled car during a flash flood, abandon the car and get to higher ground immediately.
  • Heed barricades and find an alternate route if you encounter one blocking your way. Crossing bridges even after the water has receded could be dangerous if the structural integrity has been jeopardized.
  • Return home only when the authorities permit it. Even then, stay out of the building if it’s surrounded by flood waters and exercise extreme caution when you do enter.

Stay Safe and Healthy

Take care of you and your family as cleanup efforts begin. To stay safe and healthy, remember the following:

  • Turn off the home’s electricity at the main breaker box, even if the power is out. Only turn the power on when your home is dry.
  • Avoid floodwater, which may be contaminated with sewage, gasoline, or oil.
  • Fix damaged sewer systems as soon as possible.
  • Don’t drink water from the tap. Listen to news reports to learn when the community’s water is safe to drink again.

Clean and Repair Your Home

  • Use the information in the Repairing Your Flooded Home PDF from the Red Cross to learn how to enter your home safely, protect your belongings from future damage, record damage for insurance claims, check for gas leaks, and begin the cleanup process.
  • Contact your insurance agent to discuss your claim.
  • Hire a professional water damage mitigation company as soon as possible. It’s important that the company is qualified for the services you need. SERPVRO is available 24/7 to help when you need it most. Not only are we a local command center, but we also have the resources of 1,600 franchises nationwide—meaning no disaster is too big.

Get Help After a Flood

SERVPRO of East Cobb is prepared for the unpredictable—and you can call us day or night to get disaster relief and recovery. We’re here to help you get back on your feet and make it look like it never happened. Contact us today to start the cleanup process without delay.

For help restoring your home after a water loss, call SERVPRO of East Cobb  at (770) 424-0400. We’ll make it “Like it never even happened.”

Did you a great experience working with SERVPRO of Marietta West? Or did our office staff and/or technicians go above and beyond your expectations?

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When Storms or Floods hit Kennesaw, SERVPRO is Ready!

9/29/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Kennesaw Georgia

SERVPRO of East Cobb specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Kennesaw, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 


Emergency Board Up - Kennesaw GA

9/29/2017 (Permalink)

We will be there in your time of or night!

Board-ups - In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders. SERVPRO of East Cobb Professionals can and will perform the board-up themselves.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of East Cobb provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Kennesaw. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

24/7 Emergency Service: Kennesaw, Westoak, Blackwells, Mount Bethel, & Cumberland

Call SERVPRO of East Cobb 

- (770) 424-0400 -

Be Aware & Be Prepared - Kennesaw GA

9/29/2017 (Permalink)

When fire and water take control of your life, SERVPRO of East Cobb helps you take it back.

The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency or disaster. While each situation is unique, your family can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

Be Disaster Aware - Take Action to Prepare

The following are measures you and your family can take to start getting ready. A commitment to begin planning today will help support your family, home, and the community. Review the following questions to learn if your family and home is prepared.

  • Be Informed

Do you know what kind of emergencies might affect your home or daily life? Do you know what you and your family will do in an emergency situation?

  • Prepare Your Emergency Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during, and after an incident? Do you have an emergency supply kit?

  • Practice the Emergency Plan

Have you practiced your plan recently? Does your family know where to go in the event of a natural disaster? Have you reviewed your plans in the last 12 months?

  • Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

  • Secure Your Home

Have you conducted a room-by-room walk-through to determine what safety measures can be taken?

  • Improve Cyber Security

Have you installed a firewall on your computer? Do you regularly update your antivirus software? If you answered “No” to any of these questions, visit and learn how to better prepare your family and home for an emergency or natural disaster.

After any disaster, SERVPRO of East Cobb is there to make it "Like it never even happened."

Call Our East Cobb Location

(770) 424-0400 -

Serving the Kennesaw, Westoak, Blackwells, Mount Bethel, & Cumberland areas! 

Our Technicians are Equipped to Remediate Your Flood Damage In Cobb County GA

8/2/2017 (Permalink)

After you and your family are safe, call SERVPRO of East Cobb to remove the standing water and prevent mold damage. We are ready to help.

Always contact local authorities when you are in immediate danger or need help when it comes to your safety. There are a variety of state and local agencies primed to respond to flooding situations throughout the state. Your family is not alone; help may be closer than you think. 
During a flood, make sure that you avoid contact with flood waters. Contamination levels of flood waters may include raw sewage or other toxic substances that cause significant health issues for you and your family. Follow a few simple guidelines for avoiding extensive flood damage in your Cobb County area home. 
If you become stranded on your property during a flood and use a generator for energy, remember that generators produce toxic vapors called carbon monoxide. These vapors are extremely dangerous for you and your family, resulting in death if not handled correctly. 
Never allow your children or their pets to play in flood waters. Several chemicals and diseases exist which heighten the risk of exposure and sickness to small children. If one does become exposed and experiences flu-like symptoms, report this to first responders, immediate medical attention for your loved ones is important. 
When it is deemed safe by local authorities to return to your home, make sure to contact a quality restoration company, like SERVPRO to provide you with the services you need to get things under control as quickly and efficiently as possible. 
SERVPRO of East Cobb offers a variety of services to remove flood waters quickly and help prevent mold growth that happens due to extensive exposure. Mold can cause severe health issues that you want to avoid, get the help you need within 48-hours to prevent these problems and other issues in your home. 
SERVPRO technicians utilize a variety of techniques, including IICRC training and EPA guidelines to help return your indoor environment to a healthy, safe one that you and your family can enjoy. Take this opportunity to talk to professional technicians about possible improvements and address any concerns you may have for future events. 

SERVPRO of East Cobb can help, call today for access to a variety of specialty procedures that help return your home, its contents and any personal belongings to a quality pre-damage condition. (770) 424-0400


Understanding Water Types

6/16/2017 (Permalink)

SERVPRO of East Cobb "Like it never even happened." (770) 424-0400

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

    • Shut off the wate source if possible or contact a qualified professional to do so.
    • Turn off circuit breakers for wet areas of the building if access to the power distribuion panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
    • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
    • Remove and prop up wet upholstery cushions to allow more even drying. 
    • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
    • Do not leave books, newspapers, magazines or other colored items on wet carpet or floors as they may cause staining.
    • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
    • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

    • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
    • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
    • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
    • Do not use household fans to dry the structure;air flow could spread contaminants.
    • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don't leave your property to chance. Call SERVPRO of East Cobb (770) 424-0400

Preparing for a Flood

5/25/2017 (Permalink)

Flooding Can happen fast in many environmets. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water - 3+ day supply; one gallon per person per day
  • Food - 3+ day supply of non-parisable, easy-to=prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra Batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, caries, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house kes
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repelient and sunscreen
  • Camera or photos of damage

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazzards in the United States as:

  • Flash Flooding

  • River Flooding

  • Storm Surge and Coastal

  • Inundation from Tropical and Non-Tropical Systems

  • Burn Scars/Debris Flows (caused by wildfires)

  • Ice/Debris Jams

  • Snowmelt

  • Dry Wash (caused by heavy rainfall in dry areas)

  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesnt mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you SERVPRO of East Cobb can help. We can help you prepare ahead of the time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible.

SERVPRO of East Cobb is ready to help make it "Like it never even happened." -(770) 424-0400-

Flooding Can Happen Anywhere

2/23/2017 (Permalink)

Call the clean up team that is faster to any size disaster! - SERVPRO of East Cobb (770) 424-0400

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA list the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge an Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (caused by wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were fro policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of East Cobb can help. We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

SERVPRO of East Cobb professionals are ready to help make it "Like it never even happened."

It Doesn't Cost a lot to be Prepared

10/17/2016 (Permalink)

Your preparedness kit should last you at least three days.

It is no secret that many families and individuals are looking to cut back on spending. But with the frequency of disasters, both natural and man-made, can you afford no to be prepared? Preparedness doesn't have to cost an arm ad a leg. Here are a few tips:

  • Make a Plan. Work with your family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. You can download Family Emergency Plan templates
  • Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace.
  • Check Your Policy. Review your insurance policy annually and make any necessary changes - renters, too! When disaster strikes, you want to know that your coverage will get you back on your feet.
  • Make Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don't forget to keep supplies at work and in your car. Sample ready lists can be found at
  • Plan your Purchases. You can save money by thinking ahead. Don't buy preparedness items just before the storm when they're expensive and supplies will be in high demand. Buy items at the end of the season when you can get good deals.
  • Make Sure it Keeps. Store water in safe, containers. you Don't need to buy expensive bottled water, just make sure your water containers are disinfected and airtight
  • Trade a Night Out. Trade one night out to fund your 72-hour kit. Taking a family of four to the movies can cost upwards of $80. Just one night staying in could fund your ready kit.

*The best tip: Start now. Take small steps toward preparedness and before you know it, you will be ready. 

Do you have a plan?

10/17/2016 (Permalink)

Storm Team ready to tackle a job.

How quickly your company can get back to business after a tornado, hurricane, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to being planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.


  • Develop a Business Continuity Plan - Your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.
  • Review Insurance Coverage - Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover
  • Prepare Your Emergency Plan - Your employees and co-workers are your business' most valuable asset. Communication is central before, during and after a disaster. Include emergency information is newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.
  • Practice the Emergency Plan - Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If you business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.
  • Secure Your Facility and Equipment - Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.
  • Improve Cyber Security - Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

FEMA Emergency Supply List

10/17/2016 (Permalink)

Through its "Ready Campaign", the Federal Emergency Management Agency educates and empowers Americans to take some simple steps to prepare for and respond to potential emergencies/natural disasters. The "Ready Campaign" asks individuals to do three key things: get an emergency supply kit, make a family emergency plan, and be informed about the different types of emergencies that could occur and their appropriate responses.

All Americans should have some basic supplies on hand in order to survive for at least three days if an emergency occurs. Following is a listing of some basic items that every emergency supply kit should include. However, it is important that individuals review this list and consider where they live and the unique needs of their family in order to create an emergency supply kit that will meet these needs. Individuals should also consider having at least two emergency supply kits, one full kit at home and smaller portable kits in their workplace, vehicle or other places they spend time.

Recommended Items to Include in a Basic Emergency Supply Kit:

  • Water, one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask, to help filter contaminated air and plastic sheets and duct tape to secure shelter-in-place
  • Wrench or pliers to turn off utilities
  • Can opener for food (if kit contains canned food)
  • Local maps

Additional Items to Consider adding to an Emergency Supply Kit:

  • Prescription medications and glasses
  • Infant formula ad diapers
  • Pet food and extra water for your pet
  • Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container
  • Cash or traveler's checks and change
  • Emergency reference material such as a first aid book or information from
  • Sleeping bag or warm blanket for each person. Consider additional bedding if you live in a cold-weather climate.
  • Household chlorine bleach and medicine dropper- When diluted nine parts water to one part bleach, bleach can be used as a disinfectant. or in an emergency, you can use it to treat water by using 16 drops of reular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
  • Fire Extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates and plastic utensils, paper towels
  • Paper and pencil
  • Books, games, puzzles or other activities for children

When Storms or Floods hit East Cobb, SERVPRO is ready!

8/29/2016 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in East Cobb.

SERVPRO of East Cobb specializes in storm and flood damage restoration.  Our crews at  SERVPRO of East Cobb are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit East Cobb, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO of East Cobb Today (770) 424-0400