Recent Storm Damage Posts

Be Prepared for Summer Storms | SERVPRO of East Cobb

8/24/2021 (Permalink)

a large lightning strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of East Cobb is on the line, ready to make things right.

Ah, the dog days of summer, when the weather is warm, the days are long and the sun is always shining—isn’t it? It has to be, right? It’s the sunniest time of the year, so obviously the sun must always be out. Except it’s not.

If it sometimes seems that thunderstorms are likely to ruin your summer plans, it’s not just you. While August in the greater Atlanta area is about average in the number of rainy days, the moisture and warm air of summer combine to produce more storms during those rainy days.

Be Storm-Alert

Storms should never be ignored, even though they may be considered commonplace. Local warnings should always be heeded, and considerations should be made regarding sporting events or outdoor activities.

Flooding can happen unexpectedly in thunderstorms, and if you receive a flood alert you would be wise to cancel travel plans. And look around the backyard for items like patio furniture, garbage cans or trampolines that might get blown around in heavy winds—see if you can store them safely somewhere until the storm passes.

Storm preparation isn’t exciting, but it mustn’t be neglected—there are dozens of storm-related deaths each year, many of which could have been prevented. Getting an NOAA Weather radio will help you stay in the know, even if the power should go out.

Be Storm-Safe

Keep yourself out of lightning’s way and stay indoors. You can safely head outside again once the storm has passed far enough away for there to be no lightning for 30 minutes. This keeps you outside the 10-mile reach of potential strikes.

Windows can break because of flying debris, so keeping away from them can keep you out of harm’s way. And avoid showering or bathing during a thunderstorm, because your shower and tub are electrical conductors, as is the water in which you bathe.

Keep an emergency kit packed for extreme situations like tornadoes, which may result in long-term power loss or displacement from home.

If heavy rains bring flooding, seek out or stay on high ground where it’s safe, and don’t touch flood waters because they can carry toxins. Rushing water can also carry you or your vehicle off the road, so turn around if you’re driving when flooding begins and seek an alternative way home.

*There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, contact SERVPRO of East Cobb, ready to make things right again.

the New Normal in Extreme Weather Costs | SERVPRO of East Cobb

7/8/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead When storms damage your home or business, SERVPRO goes to work to make things right. Contact SERVPRO of East Cobb to start the restoration process.

It’s a well-known fact that 2020 was a disastrous year for myriad reasons. But with all that it entailed, you might not have even had a chance to take in the fact that it was a record-setting year for weather disasters as well.

In fact, of all the years in history for which we have data, 2020 brought us the highest number of disasters.

A weather disaster is defined as an event that causes at a billion dollars in damages, and 2020 had 22 of them, shattering the previous record of 16.

And of course there were many other storms that didn’t reach that high dollar mark, but did plenty enough damage to keep the National Weather Service busy—so busy in fact that they ran out of English names for storms and had to make use of the Greek alphabet for only the second time in history.

Not Just Hurricanes

Hurricanes are probably the first thought as far as destructive storms go, but they’re not doing all the damage. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes. 

Fourteen of 2020’s billion-dollar disasters were thunderstorms, which happen with relatively equal frequency year-round and in locations across the country.

Take one example of the kind of destruction a thunderstorm can do: In August 2020, a seemingly normal line of thunderstorms in eastern Nebraska contorted into a violent derecho (essentially a tornado which unleashes straight-line winds instead of rotating), affecting over 10 million acres of corn fields. That was half of Nebraska’s entire crop, and over 11% of the corn crop of the entire United States.

Locally, we saw our own damage throughout the year, as both a round of tornadoes on Easter and remnants of Hurricanes Sally and Delta made their presence known in north Georgia.

Not Just 2020

One would like to imagine 2020 was an outlier, but in fact it was the 10th straight year of at least eight billion-dollar disasters. 2018 and 2019 took a combined $136 billion in damages, and 2017 reached a record total of over $300 billion.

As a home or business owner, you should put in place whatever precautions you can manage to minimize home and property damage and protect your family from thunderstorms. And if those precautions should fail or become overmatched, you’ve got a local SERVPRO office nearby with a team of experts trained and ready to help you recover and restore your property.

*When storms do damage to your home or business, SERVPRO of East Cobb goes to work to make things right. Contact SERVPRO today by giving us a call at(770) 424-0400 to see how we can help!

Faster to Any Size Storm Disaster | SERVPRO of East Cobb

6/11/2021 (Permalink)

Unexpected emergencies like severe weather call for immediate action. SERVPRO of East Cobb knows immediate reaction to the disaster is important to helping you get your life back to normal. Call SERVPRO of East Cobb today if your home or business has experience storm or flood damage. We are the storm restoration professionals that can make storm and flood damage…

”Like it never even happened.”

Utilizing our 1-4-8 Service Response Guidelines, SERVPRO of East Cobb strive to:

  • Contact you within 1-HOUR from notice of loss to arrange for services.
  • Be on-site to begin mitigation services within 4-HOURS of notification of loss. *In most cases SERVPRO of East Cobb will arrive on site within 2-hours, because we know a quick response is important to a successful storm restoration project.
  • Provide verbal briefing of scope to you within 8 business hours.

What is the Difference Between Storm Watch vs. Storm Warning?

| Storm Watch |

A severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch issued by the SPC (Storm Prediction Center).

| Storm Warning | 

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler Radar information or a reliable spotter report. A warning is issued by the local National Weather Service office.

When the severe storms roll out...we roll in

Storm Basics

A thunderstorm is a rain shower during which you hear thunder. Since thunder comes from lightning all thunderstorm have lightning. A thunderstorm is classified as “severe” when it contains one or more of the following:

  • Hail (one inch or greater)
  • Winds in excess of 58 mph
  • Structural wind damage
  • Tornado

Tornado Facts

Tornadoes are arguable nature’s most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground. With winds that can reach up to 300 mph, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northwest, but tornadoes have been know to move in any direction.
  • The average forward speed of a tornado is 30 mph, but may vary from stationary to 70 mph.
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

SERVPRO of East Cobb Customer Testimonials & Reviews

Vijay of Marietta, GA - “These guys came in when my house had flooded. They packed up my home, dried up the house, removed all my carpets, flooring and furniture. No one hopes for a home disaster, but these guys are the people you need in that situation.”

Ruth of Powder Springs, GA - “SERVPRO has worked on my home through remediation/ abatement / remodeling / construction. Water may be a necessity of life, but it can also cause devastating damage! SERVPRO has been wonderful through this whole process and they are professional, but yet have that personal touch that is necessary.”

Stacie of Kennesaw, GA - “Thank you so much for all of your hard work. I don't know what I would have done without the help of your office team.”

Ray of Kennesaw, GA - “I just wanted to take the time to say that your guys did an awesome job on our house...Thank you for all your effort and especially your patience.”

Check Out SERVPRO of East Cobb’s Great Reviews

Why Thunderstorms Should Be Taken Seriously | SERVPRO of East Cobb

5/7/2021 (Permalink)

a large lighting strike just in front of person driving down road Thunderstorms can pop up at any moment in Cobb County. Contact SERVPRO of East Cobb if you experience any storm or water damage.

When it is warm outside, conditions are often favorable for thunderstorms to develop—and this leads to them happening on a fairly regular basis. Thunderstorms are often disregarded due to their regularity, but it is important to note that every thunderstorm carries the potential to do serious damage and should thus be taken seriously.

In the event of a thunderstorm, there is always thunder and lightning that accompany the rain. Severe thunderstorms are even more dangerous as they contain winds above 58 miles per hour and hail that is larger than an inch in diameter. Severe weather is something that should never be discounted and always taken seriously.

A Look at What Dangers Thunderstorms Can Cause

Damage and Injury from Lightning Strikes - Whenever there is thunder, there is also lightning—which can be quite dangerous if it strikes toward the ground. Around 300 injuries each year occur due to lightning, which does not include the serious property damage that it can cause by starting fires or striking down trees.

Property Damage Due to Hail - Though not every thunderstorm contains hail, the ones that do are generally more serious than the ones that do not. Hail can fall with tremendous speeds from the sky, causing damage to anyone who is not adequately sheltered. Additionally, hail can cause serious property damage if it impacts the roof or siding of a home, as it can provide easy access for water damage to begin.

Harm from Flash Flooding - Flash flooding is an extremely dangerous force because of how suddenly it can come about and the fact that it can occur nearly anywhere. During periods of heavy rain, storm drains can become overwhelmed and begin to overflow, causing flash flooding conditions that can be deadly. Just a few inches of water can knock an adult off their feet or move a car, so never come into contact with flood water if it can be avoided.

Storm Damage Cleanup and Restoration

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your East Cobb property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Locally Owned Company with National Resources

We are proud to be an active member of this community. SERVPRO of East Cobb is locally owned and operated, so we’re already nearby and ready to help Cobb County, GA residents and business owners with any size cleaning or restoration emergencies. We are proud to serve East Cobb, Cumberland, Sandy Plains and Kennesaw.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 for more information about our storm restoration practices.

Disaster Preparedness - What You Can Do

4/27/2021 (Permalink)

SERVPRO of East Cobb Storm & Flooding Mitigation & Restoration Services - (770)424-0400 SERVPRO of East Cobb is here to help! We are here tp preform emergency water extraction, removal and drying services for your home or business 24/7.

Severe weather has the potential of causing damage to your Cobb County property and belongings. SERVPRO of East Cobb specializes in storm mitigation, restoration and cleanup. When Mother Nature’s wrath damages your home or business make sure you call the professionals at SERVPRO of East Cobb. We understand the stress and confusion that comes from such an experience. SERVPRO of East Cobb offers emergency services like emergency tarping and board up services for damaged or compromised roofs, walls and windows, as well as emergency flood water extraction, water removal and drying services.

If your home or business has been affected by flood or storm damage call SERVPRO of East Cobb. We can make flood and storm damage “Like it never even happened.” Our team of highly trained storm restoration specialists are available 24-hours a day, every day, to help Cobb County home and business owners mitigate and restore their water damaged properties. SERVPRO of East Cobb is an IICRC Certified Firm with the experience of servicing thousands of Marietta and Kennesaw homes and businesses over the past ten years. 

When disaster happens it is best to be prepared for the worst and hope for the best. Part of being prepared is asking yourself the right questions, so you know what you can do to better prepare yourself for a natural disaster like a tornado, hurricane or flood event. SERVPRO has put together the following bullet points to ask yourself to insure that you are prepared for whatever may happen.

What to Ask Yourself?

In order to be fully prepared, you should have all pertinent and proper information in a written plan for easy retrieval. Some key questions to consider when creating a personal emergency preparedness plan includes:

  • Do you have an escape or evacuation route in place?
  • Do you have a designated meeting place in case of separation?
  • Does everyone have a list of contact information including family members out of state who can serve as a point of contact?
  • Do you have a disaster supply kit with necessary supplies?
  • Do you have a first aid kit that includes necessary prescription medicines, over the counter medicines and basic medical supplies?
  • Do you have enough non-perishable food and bottled water?
  • Do you have access to important family documents, including insurance policies, bank, credit card and loan information and family records such as birth certificates and social security cards?
  • Do you have an inventory of valuable household goods?

Disaster Supply Kit 

A well equipped disaster supply kit should include, but is not limited to, the following:

  • Water - A large enough supply to provide each person with one gallon daily for  drinking and sanitation.
  • Food - Enough to last 3-7 days. Food needs to be non-perishable or canned food. You will also want to include a non-electric can opener and paper plates and plastic utensils.
  • Clothing - Remember it may be warm, however, you may be working and cleaning and may prefer pants or long sleeves to protect your skin. You will also need sturdy, closed-toe, non-slip shoes if available.
  • First aid kit including antiseptics or sanitizers and bandages, over the counter and prescription medications.
  • Toiletries including toilet paper and hygiene items. Hand sanitizers are also good to have on hand.
  • Extra flashlights and batteries. Oil lanterns also provide a good source of light, if available.
  • Battery operated radio with extra batteries so you can listen to NOAA Weather service announcements.
  • Bedding including sheets, blankets and pillows.
  • Emergency phone numbers and contact information including insurance agent and family contacts.
  • Important documents should be kept in a waterproof bag or plastic sealed container and should include insurance, medical and family records, birth certificates, social security cards, bank account information and a complete home inventory analysis.
  • Pet care items including food, leash and carrier or cage.
  • Cash - You will want some cash and small bills on hand as banks may not be open.
  • Tools - Tarps, plastic sheeting, trash bags, duct tape, etc. for cleanup purposes and to help make minor repairs.
  • Fuel - Fill your vehicle’s fuel tank ahead of time if time permits. You may also want to fill approved fuel containers with fuel to store.

*Do not wait until it is too late; prepare now to help protect your family in an emergency or disaster situation.

Emergency Do’s and Don’ts

These emergency tips will assist you in taking proper action until SERVPRO of East Cobb professionals arrive. Follow these Do’s and Don’ts to help reduce damage and increase the chances of successful restoration:

Shut off the water source if possible or contact a qualified party to stop the water source.

Turn off circuit breakers for wet areas of the structure when access to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Place aluminum foil or wood blocks between furniture legs and wet carpeting

Move any paintings, art objects, computers, documents, and other sensitive valuables to a safe dry place.

Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.

Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.


If you’ve enjoyed this blog and would like to read more SERVPRO of East Cobb Storm Restoration Blogs check out the following links: “How to File a Flood or Water Damage Insurance Claim in Marietta or Kennesaw, GA”; ”Storm and Flood Damage Repair in Kennesaw and Marietta, GA”; “Spring Cleaning & Springtime Storm Safety Tips for Cobb County”; “What To Do If Your Smyrna, GA Home Experiences a Flash Flood

Spring Cleaning & Springtime Storm Safety Tips for Cobb County

4/2/2021 (Permalink)

SERVPRO of East Cobb Emergency Storm Cleanup & Restoration Services SERVPRO of East Cobb is here to help Cobb County home and business owners after they experience storm & flood damage. Give us a call, we're open 24/7!

As winter transitions into spring and temperatures rise, most people find this to be an opportune time to do some cleaning and maintenance around the house. Even nature seems to recognize after a long North Georgia winter it’s time to come alive again with beautiful blooming flowers and green lawns ready for outdoor activities like barbecues and children running and playing. Along with blooming flowers and lush green lawns comes unpredictable weather patterns and oftentimes spring thunderstorms, high winds and even flooding. SERVPRO of East Cobb is here to help Cobb County home and business owners recover after storm damage 24-hours a day, 365 days a year. So if you experience springtime storm damage call the professionals that are faster to any size disaster...SERVPRO of East Cobb!

Georgia’s tornado season begins in march and typically intensifies during April and May. Make sure you're prepared for severe weather, high winds, and even tornadoes with the following www.weather.gov safety tips.

Protect Your Cobb County Family From Tornado Damage

  • It is important to know the difference between a storm watch and storm warning. For example a tornado watch means favorable conditions are present to develop a tornado, but there is not an imminent threat. While a tornado warning means an imminent threat to life and property are present because a tornado has been detected.
  • If you are at home or in a building you should move to a pre-designated shelter on the lowest floor (like a basement), or small interior room if a tornado is imminent. A small interior room, closet, bathroom or hallway, at ground level will work if there are no lower levels to the structure. Stay away from windows and put as many walls as possible between you and the exterior of the home or building.
  • When possible, be familiar with the area and track storms, weather events and other disasters using apps on your phone, local TV, radio, or other reliable source for up-to-date news on current weather events. It’s a good idea to regularly check weather forecasts for threats and advisories especially if you will be outside or in a new area.
  • DO NOT try and outrun a tornado in a vehicle. Get out of the vehicle and seek shelter immediately. If you are caught outside or in a vehicle and no safe structure is available, lie flat while covering your head in a nearby ditch or depression. Be aware of possible flooding and flying/falling debris. 
  • You should go to the lowest floor of the closest sturdy building or storm shelter if you are in a mobile home. Mobile homes are typically not a very safe place to be during a tornado or other severe storm.
  • The American Red Cross has created a Tornado Safety Checklist that can help you make a plan of action for threatening weather. If you don’t have an action plan in place before a major weather event happens you might be caught off guard and unprepared. Be sure to create a tornado safety plan so that you are prepared in the event of a major storm.

Spring Cleaning & Maintenance Checklist

Exterior of Home

Foundations - A good time to inspect the foundation of your home is while you're checking out the exterior walls. Look for similar issues like cracks or chipping masonry. If you find cracks in the foundation is probably best left to the professionals to seal and fix a cracked foundation.

Exterior Walls - Visually inspect your home’s exterior walls paying special attention to trouble areas like gutter downspouts and under eaves. Whether your exterior walls are made of brick, stucco or wood siding, water stains typically indicate that your gutters are not containing roof runoff. With wood siding, be mindful of bugs and animals like carpenter ants, woodpeckers and other nesting or burrowing animals that can damage your home exterior walls. If you have wood siding, check for openings, damaged areas or knots that have popped out. These types of damage make it easy for bugs and animals to damage your home.

Windows - Inspect windows for leaks and gaps along the window seal and pains of glass. If you're comfortable with minor DIY projects replace worn out, cracked or otherwise damaged weather stripping. Weather stripping helps prevent moisture from intruding into your home, and also prevents cold air from escaping due to displacement by hot air on warm days. An indicator that your double or triple-glazed window’s weather seal has been compromised or damaged, is condensation forming on the inside of the glass, especially during winter months.

Roof - Visually inspect your roof from the ground looking for missing or shifted shingles or fasteners that have come loose. Binoculars can help get a better view of any pushed up nails and cracked or damaged shingles. 

Chimney - With masonry chimneys be on the lookout for vegetational growth on masonry work or chipping and/or flaking of mortar, brick and/or stone. White calcium-like deposits on masonry joints indicate water absorption and means the joint might not be repelling water any longer.

Interior of Home

General Cleaning - Springtime is the opportune time to do some general cleaning around the house. Pay special attention to areas that typically do not see regular cleaning like dusting or vacuuming upholstered furniture, window seals, chair rails, and on top of ceiling fans and cabinets. The goal is to remove any dust, mites or other allergens so that your home is a healthier and cleaner space. Kitchen cabinets and walls that have minor oil buildup or grease residue, can oftentimes be cleaned using water and mild detergent. Also pay special attention to areas of the home that fluctuate in humidity and temperature like bathrooms. Look for signs of mold growth. Like on the exterior of the home check masonry work for damage like broken tiles or missing grout.

Leaks - Inspect plumbing connections under sinks for leaks and check drains and pipes for clogs and leaks. In the laundry room make sure that the washing machine hoses are not leaking, bulging, cracked or showing other signs of damage. Other areas that are notorious for leaks also involve appliances like water heaters and dishwashers. Make sure to check hoses and seals and be on the lookout for wetness under or around these appliances.

Basements - Two major things to look for in the basement are bugs/animals and moisture. High humidity and inadequate air movement can create the perfect conditions for mold to develop. Be on the lookout for signs of animals and insects that may have invaded your basement. Examine any exposed building materials for signs of moisture or mold growth. If you spot new crack(s) in the foundation, it’s probably advisable to call a structural engineer to determine if it could cause major issues or pose safety hazards.

Air Conditioning - Springtime maintenance for air conditioning units can vary greatly but in general there are some things you can do to help ensure your air conditioner runs great all spring and summer long (*always follow manufacture guidelines concerning any maintenance or cleaning procedures for your air conditioner). Change filters, check for leaks or loose hose connections, and make sure that your condensation lines and drain pads drain freely. Dust or gently vacuum dust from the unit and connections. For safety reasons, if there is an issue with the air conditioning unit and you don’t feel comfortable or qualified to handle, it’s highly advisable to call a professional.

Attics - Visually inspect the attic for signs that insects or animals have made your attic there home or feeding ground. Carefully inspect building materials like studs, insulation and trusses for mold growth, a flashlight will probably come in handy so that you can do a thorough search.

*Home maintenance tips & checklist created by home repair legend BobVila.com

If your home has been damaged by storms or flooding call SERVPRO of East Cobb at (770) 424-0400 or click here and a SERVPRO Team Member will reach out to you!

SERVPRO of East Cobb Customer Testimonials & Reviews

Vijay of Marietta, GA - “These guys came in when my house had flooded. They packed up my home, dried up the house, removed all my carpets, flooring and furniture. No one hopes for a home disaster, but these guys are the people you need in that situation.”

Ruth of Powder Springs, GA - “SERVPRO has worked on my home through remediation/ abatement / remodeling / construction. Water may be a necessity of life, but it can also cause devastating damage! SERVPRO has been wonderful through this whole process and they are professional, but yet have that personal touch that is necessary.”

Stacie of Kennesaw, GA - “Thank you so much for all of your hard work. I don't know what I would have done without the help of your office team.”

Ray of Kennesaw, GA - “I just wanted to take the time to say that your guys did an awesome job on our house...Thank you for all your effort and especially your patience.”

Check Out SERVPRO of East Cobb’s Great Reviews

A Summer Cobb County Will Not Soon Forget

9/17/2020 (Permalink)

24/7 Storm Mitigation, Drying & Restoration If your home or business has been effected by storm damage give SERVPRO of East Cobb a call today. We can make it "Like it never even happened."

Summer of 2020 has brought some pretty severe storms and major weather events throughout the US including hurricanes in the south, tornadoes in the midwest, and even wildfires on the west coast. Add to that, the worldwide pandemic that is COVID-19, and it’s pretty safe to say that nobody is going to miss 2020 when it's gone. Through it all, there has been one company ready to take on the overwhelming circumstances and step up when people and their communities need help...SERVPRO. Whether it SERVPRO’s new Certified: SERVPRO Cleaned program, designed to combat the coronavirus, or Disaster Recovery Teams headed to the gulf to help relief efforts for Hurricane Sally, or fire crews traveling to the west coast to help home and business owners recover after the devastating forest fires...SERVPRO is here to help!

One of the most rewarding aspects of SERVPRO answering calls to mitigate fires, extract flood waters, and provide home and business owners relief when things seem darkest, is that these efforts were primarily executed by people that live in these communities. SERVPRO franchise owners typically live within the communities they serve and have a vested interest in seeing their community recover after major storm damage. They could literally live right next door to a customer and genuinely care about their well being. SERVPRO of East Cobb is a prime example of this business model and is a firm supporter of Cobb County and the surrounding areas. If your home suffers storm damage call the professionals that have proudly served the Cobb County community for nearly a decade...SERVPRO of East Cobb. 

SERVPRO of East Cobb is the Best Choice for Storm Damage Cleanup for Your Cobb County Home or Business

We are Faster to Any Size Disaster

SERVPRO of East Cobb holds ourselves to the highest standards, and we pride ourselves on being faster to any size disaster. We know when storm damage or water losses happen, time can be of the essence. That’s why we have developed service response guidelines that govern how we address each and every restoration project we take on. 

SERVPRO of East Cobb’s Service Response Guidelines: 

  • 1 HOUR – Within one hour of notice of loss, one of SERVPRO of East Cobb’s loss coordinators will contact you to arrange for service.

*While these guidelines are a good way to ensure that all of our customers are taken care of properly, SERVPRO of East Cobb strives for greatness and averages less than a two hour turn-around-time when responding to emergency storm, water, or fire service requests.

  • 4 HOURS – Within four hours of loss notification, SERVPRO of East Cobb will be on-site to start mitigation services (if necessary).
  • 8 HOURS – Within eight business hours, we will initiate a verbal briefing of the scope of damage and needed mitigation efforts.

We are Highly Trained Storm Damage Restoration & Drying Specialists

SERVPRO of East Cobb’s restoration specialists and technicians undergo a rigorous training and certification process as well as an extensive background check. We believe the best way to invest in our business is by investing in our people, that’s why SERVPRO of East Cobb only fields the most reputable, highly trained, experienced, and trustworthy water and storm damage restoration specialists in the Atlanta metro area. Our technicians hold IICRC certifications in both Water Damage Restoration Technician (WDRT) and Applied Structural Drying Technicians (ASDT). All technicians also participate in SERVPRO’s proprietary Continuing Education Classes that cover fire restoration, water restoration, mold mitigation and carpet & upholstery cleaning. 

We are Locally Owned and Have National Storm Relief Resources

With over 1,700 franchises nationwide, SERVPRO of East Cobb has the assets, equipment, personnel, and expertise to take on any size disaster quickly, safely, efficiently and effectively. Our network of other locally owned SERVPRO franchise lends SERVPRO of East Cobb a massive advantage over other locally owned restoration companies that may or may not have a support network at all. SERVPRO is the nation's leading storm restoration service provider.

SERVPRO of East Cobb is Cobb County’s Preferred Storm Restoration Services Provider... Don’t Take Our Word For It....

  • Over 100 Positive Reviews Across Different Online Platforms
  • Nearly Perfect Google Review score

How to File a Flood or Water Damage Insurance Claim in Marietta or Kennesaw, GA

7/23/2020 (Permalink)

SERVPRO vehicles ready to be dispatched to mitigate and restore storm damgage Storms damage happens, when it does call SERVPRO of East Cobb. We can mitigate, dry and restore your property quickly and safely.

SERVPRO of East Cobb knows that you have many choices when it comes to water restoration companies in the Marietta, Kennesaw, and greater Cobb County area. We would like to thank you for choosing SERVPRO of East Cobb and trusting us to restore your home or business. Being trusted to restore your property is a big responsibility and one that we do not take lightly. Our goal is to mitigate and restore your property to preloss condition, making storm damage seem “Like it never even happened.” SERVPRO of East Cobb both acknowledges and accepts this responsibility, promising to always have our customers best interest at heart. When you choose SERVPRO of East Cobb can rest easy knowing that you have the best in the business taking care of your property.

Customers often have many questions about how to move forward with a water claim. Most have never experienced storm damage before and can be a bit distraught due to the uncertainty of the situation. SERVPRO of East Cobb will put your worries to rest because we are never more than a phone call away. If you are looking for some direction on how to file a flood insurance or water claim, the good people over at the Federal Emergency Management Agency (FEMA) have a great 5 Step Process to Filing a Flood Insurance Claim. You can also call one of our friendly restoration job coordinators at (770) 424-0400 and they can help walk you through filing a claim or have one of our restoration specialists contact you by filling out this short contact submission form

Below is a brief synopsis of their process:

Step 1 - Call Your Insurance Agent

When it is safe, gather your insurance information. Give your insurance company a call to notify them of the loss so that coverage can be determined.

Step 2 - Take Photos

Once your home or business is determined to be safe you can return to document the damage by taking pictures or video footage of the damage.

Step 3 - Begin Cleanup

Remove water damaged items but keep items like flooring and curtains so that they can be assessed by your insurance company or adjuster.

Step 4 - Meet With Your Adjuster

Your insurance company will assign an insurance adjuster to your claim and you will need to meet with them to discuss your claim. Your adjuster will also provide you with an estimate of the damages.

Step 5 - Receive Final Payment

Once the inspection of your property is completed by the adjuster you will receive a full report on your claim and a check to cover the allotted damages and repairs to return your property to pre loss conditions. 

Here’s a Better Option!

Step 1: Call SERVPRO of East Cobb (770) 424-0400.

Step 2: Step back and let SERVPRO of East Cobb take care of all the heavy lifting and make it “Like it never even happened." Our team of professional restoration specialists will document your loss using our moisture mapping systems and restore your property to pre loss condition. SERVPRO of East Cobb will provide estimates and drying documentation, like photos and moisture readings, to both the home or business owner and your adjuster. SERVPRO of East Cobb’s goal is to make this process as easy as possible for our customers. 

We are on call 24/7 and always ready for any size disaster. In most cases, we can be at your door within an hour. Because we are pre-approved or preferred service providers for most major insurance companies SERVPRO of East Cobb can even help you file your claim. This stream lines the entire restoration process and allows us to get you back into your home or business quickly.

Need additional information? Take a look as some of our related Storm Restoration Blogs: “SERVPRO of East Cobb is a Preferred Service Provider for Storm Restoration in Cobb County”; “What To Do If Your Smyrna, GA Home Experiences a Flash Flood”; “Kennesaw Homeowner Calls SERVPRO of East Cobb After Home Flood”; “Storm and Flood Damage Repair in Kennesaw and Marietta, GA

Check out some of our previous Storm Restoration Projects: “Water Damaged Hardwood Floors in Kennesaw, GA”; “Rain Water From Hole in Roof”; “Tree on Roof”; “Flooded Hallway in Cobb County Home”; “Flooded Entryway to Home”; “Flooded Kitchen and Stairwell”; “Living Room That Required Total Removal of Flooring

SERVPRO of East Cobb is a Preferred Service Provider for Storm Restoration in Cobb County

6/9/2020 (Permalink)

storm clouds over customer's home If you experience storm damage or need help recovering after a natural disaster, SERVPRO of East Cobb is here to help. You can call us 24-hours a day!

Heavy thunderstorms, lightning, snow with ice, floods, tornadoes and hurricanes can all bring storm damage to your home or business in ways no one can be fully prepared for. Whether a tree, that you have been meaning to cut down for years falls on your home. Shattering glass and wreaking havoc throughout several rooms of your home. A single limb with ice building up on it that can’t take any more weight from the winter ice storm and crashing down on your roof; SERVPRO of East Cobb can handle cleanup, from top to bottom. Our homes are supposed to be where we feel most safe. So when these unforeseen disasters happen, don’t go it alone! Contact SERVPRO of East Cobb

Here at SERVPRO of East Cobb, it is our goal to be your “one stop shop” in a time of need. We can provide homeowners with emergency roof tarping and board-up services, all hours of the day or night. We also have a team of qualified technicians and customer service representatives to help guide you, every step of the way, through the claim process and answer any questions that you may have.  

Since natural disasters commonly,unexpectedly occur, it’s important to be prepared before they happen. Heavy thunderstorms, floods, tornadoes and hurricanes, often cause major damages to a building’s exterior and interior. These natural disasters can result in unsafe structures and an expensive mitigation and repair bill. Rest assured, making one call to SERVPRO of East Cobb we will make it “Like it never even happened.” SERVPRO of East Cobb works hand in hand with Insurance companies like State FarmAmerican Family InsuranceMetlife, Farmers, and The Hartford. to make sure that all steps are taken, to get your home back to normal. We also have a great working relationship with our local insurance adjuster and claims agents.

Mother nature can really cause some damage! Most roof damage is due to a weather-related event, from hail and high winds, to trees or other structures. After a storm is over, be sure to have a professional check the severity of the damage, don’t be fooled into getting on your roof. Call SERVPRO of East Cobb, one of our trained customer service representatives will dispatch a technician, to your home, to inspect the damage.  We offer various emergency services, such as tarping and board-up and tree removal.    

Once we determine what services need to be performed, with homeowner approval.  If the interior of the home has been damaged as well, we will assess the severity and place the necessary equipment, such as dehumidifiers, air movers and fans, as well as extract any water that is in the home.  SERVPRO of East Cobb is also equipped to perform any demolition, if required, to any areas that cannot safely be dried. We are IICRC certified, you can feel secure in our knowledge and expertise.  

The next step, after the mitigation process is successfully completed, is to get your home back to its preloss condition. SERVPRO of East Cobb, has expertly skilled project managers ready to get the rebuild started.  

Regardless of what caused the damage to your home, SERVPRO of East Cobb has the knowledge and expertise to get you back “Like it never even happened.” Call us today! (770) 424-0400

What To Do and What Not To Do After Storm Damage

What to do after a home flood? Mopping and blotting are good ways to remove excess standing water and saturated materials. Wood furniture can be wiped down to remove excess water, be sure to remove tabletop items like lamps and pictures, so the surface can be wiped down thoroughly. Aluminum foil or wood blocks can be placed between furniture legs and wet carpeting, and wet upholstery and cushions should be removed and propped up to allow them to air dry. Your air conditioner can be turned up to the maximum to help circulate air and help dry your property during the summer or warmer months. Painting, sculptures, and other artwork should be removed and stored in a safe, dry place. Colored rugs should be removed from wet carpeting to prevent leaching and staining. Any loose items on the floor should be gathered and stored in a safe dry place as well.

What not to do after a house flood? Do not use your household vacuum to suck up water, unless it is specifically rated to handle wet vacuuming. Electrocution and damage can result from using a household vacuum to remove water from carpets, upholstery or other saturated surfaces. TV and other household appliances are also electrocution hazards and should not be turned on. When safe, unplug or remove the power source of electronic devices that have been exposed to moisture. Wet ceilings pose both electrical and fall hazards. Do not turn on ceiling fans or lighting fixtures in rooms that have ceiling water damage and stay out of rooms with sagging ceilings. Do not leave colored items like books and magazines in contact with wet carpet, hardwoods, or other flooring, as they may stain the surface they are sitting on. Furs and other leather goods should be hung up to allow them to dry while other fabrics can be left laying flat  and allowed to dry. Do not leave wet fabrics in place because mold and mildew can result.

Contents Restoration Services Overview

Storm damage can be devastating to homes and businesses and SERVPRO of East Cobb is here to help. We specialize in restoring homes and businesses’s contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents, to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to additional cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Spray and Wipe -Effective for items that can’t withstand cleaning.

Move-Out/Pack-Out Services Overview

Homes and businesses that have been damaged by storm or other water events often require extensive restoration or cleaning. SERVPRO of East Cobb can conduct an organized, efficient, and safe move-out of the affected area. A move-out will provide several benefits, including protecting items from potential damage, protecting contents from further on-site damage, and a quicker remodeling process. When the restoration portion of the claim is completed, SERVPRO of East Cobb will work with you to coordinate the move-in according to your individual wishes and needs. The services offered upon move-in may depend on your insurance coverage.

Contents Claim Inventory Services

When a storm event happens, the damage can make your stress levels go through the roof and often make you feel overwhelmed. We can help ease your stress and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate manifest of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service Five Major Features:

  •  Pre-loss list and value of contents
  •  Detailed and accurate report
  •  Better information to settle claims quicker
  •  Assistance with burden of proof for claims
  •  Peace of mind when you need it most  

Locally Owned Company with National Storm Resources

We live and work in this community, and we might even be neighbors! As a locally owned and operated business, SERVPRO of East Cobb is close by and ready to respond to storm and disaster events in the Atlanta Metro area. We are proud to be active members in the Marietta and Kennesaw communities and want to do our part to make these communities the best they can be. We are proud to serve Kennesaw, GAWestoak, GAMount Bethel, GABlackwells, GA, and Cumberland, GA communities.

Check our some of our Storm Restoration Before & After Photos: "Tree on Roof"; "Flooded Hallway in Cobb County Home"; "Flooded Entryway to Home"; "Flooded Kitchen and Stairwell"

*If you enjoyed this blog take a moment to look over our related storm restoration blogs: "What To Do If Your Smyrna, GA Home Experiences a Flash Flood"; "Kennesaw Homeowner Calls SERVPRO of East Cobb After Home Flood"; "Storm and Flood Damage Repair in Kennesaw and Marietta, GA"; "Be Alert for Summer Radio Weather Advisories in Cobb County"; "Call the Cleanup Team that is Faster to Any Size Disaster"; "After the Storm Passes Call SERVPRO of East Cobb"

What To Do If Your Smyrna, GA Home Experiences a Flash Flood

4/28/2020 (Permalink)

flooded home SERVPRO of East Cobb is here to help when flood events happen and can help you recover after flash flood damage.

Flash floods are one of the most common and widespread natural disasters in the United States, so it is important to be prepared for flood events. The American Red Cross cites that floods cause more damage in the U.S. every year, than any other weather related disaster. A flash flood can develop quickly or slowly and may come with little, to no warning. SERVPRO of East Cobb receives many different types of water damage emergency calls like pipe leaks, sewer backups, and storm damage nearly every day. We understand that water damage can create stressful times and storm damage can magnify stress. The good news is SERVPRO of East Cobb is here to help! We are the professional storm restoration company you want on your side. We can not only restore your home, but your peace of mind, as well. 

What to do when flash floods damage your home?

Every flood, whether large or small, has the potential to cause major damage and devastation, to your home. After the storm, flood waters may be receding, however many dangers still exist. Here are a few tips to keep in mind after a flash flood:

  • Always use caution when entering any structure, after a flood and if you have evacuated, only return to your home after authorities have deemed it safe. 
  • It only takes six inches of moving water to sweep you off your feet, and one foot of moving water has the ability to wash your vehicle away, so avoid moving water.  
  • If it is safe to do so, turn off the electricity at the main breaker, and only turn it back on after your home has been inspected by a certified electrician. The possibility of electrocution is a real and serious hazard, any time water is involved.
  • To avoid additional damage, remove any items not affected by flood water. At SERVPRO of East Cobb, we offer professional pack-out services. Our pack-out professionals will safely manage the move of your belongings, taking a complete and thorough inventory. Your belongings will be safely stored and if needed, cleaned, in our climate controlled, video-surveilled warehouse, while your home is being restored. When your home is back to its pre-flood condition we will deliver your items to you, in a timely fashion. 
  • Mold can develop within 24-48 hours of a flood. This is one of the reasons it's crucial to begin the cleaning and restoration process quickly. When you call SERVPRO of East Cobb, we will arrive right away to begin the water extraction and restoration process, saving your home from further damage and additional costly repairs.
  • Understanding your insurance policy thoroughly is important and be sure to discuss your needs for flood insurance with your insurance agent. Having the proper coverage, can make all the difference in recovering fully after any natural disaster. SERVPRO is the preferred vendor for almost every major insurance company like State Farm, American Family Insurance, Metlife, and The Hartford; making SERVPRO of East Cobb the trusted professionals you want, when disaster strikes.

SERVPRO is recognized nationwide for our emergency response and support of regions devastated by natural disasters. With over 1,700 franchises nationwide, you are never more than a phone call away from the best restoration company, in your area. Our technicians are highly trained and certified professionals.We are the water restoration specialists, that have the ability to clean up any size disaster. Contact SERVPRO of East Cobb at (770) 424-0400, your local water restoration and storm recovery professionals. 


*For more safety and preparedness tips check out our friends at ready.gov/floods or if you enjoyed this blog, check out some of our related Storm Restoration Blogs: “Kennesaw Homeowner Calls SERVPRO of East Cobb After Home Flood”; “Storm and Flood Damage Repair in Kennesaw and Marietta, GA”; “Hurricane Dorian’s Destructive Path”; “Be Alert for Summer Radio Weather Advisories in Cobb County

Kennesaw Homeowner Calls SERVPRO of East Cobb After Home Flood

4/16/2020 (Permalink)

storm clouds in city SERVPRO of East Cobb is here 24/7 to help you recover after storm damage. We can make disasters "Like it never even happened."

If you’ve lived in the Kennesaw or Marietta area for a very long, then you are familiar with the crazy weather changes that can occur. We sometimes experience what seems like multiple seasons in as short as just a few days. You may enjoy a gorgeous sunny day out with your family, bike riding with highs in the 70’s this weekend only to wake up a few days later to a winter weather advisory forecasting snow and ice! Kennesaw and Marietta experience all types of weather, from blazing hot summers to cool Autumn nights with everything in between. Including severe thunder and lightning storms, flash flooding, tornadoes and ice storms to name just a few. With such unpredictable weather, protecting your property is on the minds of almost every homeowner. 

Thankfully you will never have to face the destruction a storm may cause to your home alone. SERVPRO of East Cobb is Here to Help! We are your locally owned and operated restoration company specializing in storm damage cleanup, water extraction, smoke and fire cleanup and restoration along with a complete construction team, to put everything back together again just "Like it never even happened." 

One late August evening a homeowner in Kennesaw was heading home from a long day at the office. The rain was pouring down, lightning was lighting up the sky and the wind had picked up. As she drove into her neighborhood, she noticed the tree limbs above her swaying in the wind and she thought to herself, “I really should’ve taken care of that dead tree in my backyard.”

Once inside the comforts of her home, dry from the raging storm outside, the homeowner went upstairs and couldn't believe what she found! That very tree she had put off having removed, had fallen in the storm, knocking through her roof and into her home, creating an unwanted skylight in the master bedroom and bathroom. Tree limbs and debris were everywhere and rain was rushing into her home, as the storm continued. 

The homeowner acted quickly getting in contact with her insurance company and making the wise decision to call the best restoration company in the Kennesaw and Marietta area, SERVPRO of East Cobb. Upon calling SERVPRO, she was greeted by one of our professional and caring loss coordinators who was able to calm her nerves and assure her that help was on the way. Not only do we offer emergency roof tarping but our top-notch team is on call for situations just like this, any time of the day or night, 24 hours a day 7 days a week!

Our team was dispatched to the home and began the cleanup and restoration process, immediately upon arrival. SERVPRO of East Cobb handled everything from start to finish for the homeowner. From sending out a tree removal company, the emergency board up and tarping, documenting every step  for the insurance company and even helping the homeowner file a claim with her insurance company. At SERVPRO of East Cobb it is our goal to take a stressful and confusing time and make it as easy and seamless as possible.

Here is a short walk-through of the restoration and cleanup process for this homeowner: 

SERVPRO arrived on-site equipped with everything needed to complete the job in a timely, professional and efficient manner. Getting this Kennesaw home back to preloss condition in no time. After the roof was tarped and the site was secure our technicians began the restoration and cleanup process. First removing all of the debris and then using SERVPRO’s cutting edge portable water extractor to remove all of the standing water. The hardwood floors and baseboards in the master bedroom and bathroom were saturated with water. The drywall in both rooms were affected as well. 

Once all of the water was extracted our highly trained team of IICRC certified technicians began the drying and demolition process. First, our contents and moving professionals stepped in and carefully packed up, documented and processed all of the personal items affected in the rooms. Items such as books, photo albums, nightstands and a dresser were carefully packed and transported to our 10,000 square foot climate controlled, video surveilled warehouse to be cleaned and safely stored during the restoration process. 

The baseboards were removed and chalk-lines were made on the drywall for precise demolition cuts, removing the bottom few inches of drywall in the affected area. Our technicians then treated any exposed wall studs with SERVPRO’s proprietary cleaning products and antimicrobial treatments to prevent the growth of future mold. 

Now what about the beautiful hardwood floors?  At SERVPRO of East Cobb we use state-of-the-art equipment including the innovative Dri-Eaz Mat Drying System, one of the most effective and efficient pieces of floor drying equipment available. Along with the Dri-Eaz Mats for the hardwood floors, dehumidifiers and air movers were strategically placed to facilitate the drying process. Over the course of the next few days our technicians were monitoring and documenting the drying process. In the end, we were able to dry out and save the homeowners hardwood floors and when the drying process was complete the reconstruction portion of the restoration began. The roof was fully repaired, the drywall was mended, resurfaced and painted, and in no time, we were moving all of the homeowners belongings back into her home. 

After everything was said and done, the homeowner had nothing but wonderful things to say about the professionalism and workmanship of a job well done. SERVPRO of East Cobb stepped in and did what we do best. Walking this homeowner through every step of the process, always Here to Help. 

At SERVPRO of East Cobb we are recognized, nationwide, for our emergency response after a storm strikes. With over 50 years in the storm restoration industry you can rest assured that you are getting the best name in the business. We are the name you can trust with what is likely your largest lifetime investment, your home.

SERVPRO of East Cobb is your locally owned and operated restoration and storm professionals. We are proud to serve Kennesaw, GAWestoak, GAMount Bethel, GABlackwells, GACumberland, GA and the surrounding metro Kennesaw and Marietta areas. We are always just a phone call away.

*Checkout some of our other Storm Restoration Blogs: "Storm and Flood Damage Repair in Kennesaw and Marietta, GA"; "What to do after a flash flood in your Sandy Plains GA home or business"; "How to Remove Standing Water and Dry Your Kennesaw Basement"

Storm and Flood Damage Repair in Kennesaw and Marietta, GA

4/3/2020 (Permalink)

tornado approaching town Call SERVPRO of East Cobb for professional storm mitigation and restoration services. We are here to help the greater Kennesaw and Marietta area!

Marietta and Kennesaw experience some pretty extreme weather events from time to time. Tornadoes, hail, flash floods, and even tropical storms have hit the North Georgia area over recent years. SERVPRO of East Cobb has been around for decades and is proud we were able to help our local communities recover after each and every weather event. From flooded basements to roofs damaged by falling pine trees, SERVPRO of East Cobb has repaired them all. There is no storm damage that is too big or too small for SERVPRO of East Cobb to mitigate, restore and repair. After all, our mission is to help our local community recover after storm damage and that's why our motto is “Like it never even happened.”

Emergency Disaster Mitigation Services

Emergency Board Up Services are available 24-hours a day seven days a week to help our customers protect their property from roof damage caused by falling trees, broken windows or compromised walls. The purpose of the emergency board up service is to protecting your property from exposure to the elements and to preventing additional damage to the structure and contents of your home or business. SERVPRO of East Cobb will arrive on site within two hours of notification. Because we know how time sensitive storm damage can be, in most cases we will arrive onsite within an hour. We will secure your home or business by constructing a temporary protective barrier using lumber, tarps, and sheets of plywood, sealing off your property and protecting it.  

Emergency Water Extraction is also available 24-hours a day seven days a week. Home owners can’t schedule or choose when storm and water damage happen and that's why SERVPRO of East Cobb is open 24-hours a day, everyday, even during major holidays. We can help home and business owners remove standing water and dry out their property when they experience heavy rains and flood events regardless of the time of day. Our technicians are highly trained, certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification), and have many years of experience in the water and storm restoration industry. With our advanced water extraction equipment and drying technology SERVPRO of East Cobb will have your property dried to preloss condition in no time. 

*SERVPRO of East Cobb also offers Emergency Water Cleanup for plumbing issues like sewage backups or pipe leaks, as well as Emergency Fire Boardup and Cleanup for residential and commercial fire losses.

Locally Owned Company with National Storm Recovery Resources

SERVPRO of East Cobb team members live in this community too; we may even be neighbors. As a locally owned and operated business, SERVPRO of East Cobb is nearby and ready to respond to the greater Kennesaw and Marietta area’s flood and storm damage emergencies. We are proud to be active members of the Kennesaw and Marietta communities and want to do our part to make our community the best it can be. We are proud to serve the local communities Kennesaw, GA, Westoak, GA, Mount Bethel, GA, Blackwells, GA, Cumberland, GA and the greater Atlanta Metro area

SERVPRO of East Cobb’s highly trained and professional restoration team will help you navigate all of the twists and turns that can come with restoring your home or business after water damage and can help you regain control of the situation. Upon notification, SERVPRO of East Cobb can have technicians on-site within an hour in most cases, ready to start the drying process so that your life can get back to normal. If your home or business has suffered water damage, give SERVPRO of East Cobb a call today! We are approved and preferred vendors for most insurance companies and have a great working relationship with local insurance adjusters. If you happen to be a State Farm, Allstate, Farmers, Auto Owners, or The Hartford insurance customer, SERVPRO of East Cobb is a preferred provider of these carriers making the process simple for our customers. Taking all of the guesswork out of filling out insurance paperwork, scheduling with adjusters, and documenting your claim.

Hurricane Dorian's Destructive Path

9/19/2019 (Permalink)

map of US and Hurricane Dorian's Timeline Hurricane Dorian's destructive path and timeline.

Hurricane Dorian was a devastating natural disaster that claimed an estimated 50 lives, displaced thousands of people, and left tens of thousands homeless. The true scope of Dorian’s wrath is only now coming into focus as rescue and relief efforts are well underway. Efforts by the The Grand Bahama Port Authority and the U.S. Agency for International Development (USAID) are leading the charge along with many other countries like the UK, Jamaica, and the European Union. Much humanitarian aid and work must be done to relieve the dire situation in the Caribbean.

Dorian hit Abaco Island in the Bahamas on September 1st as a category 5 hurricane with winds in excess of 180 mph. The next day it made landfall on the island of The Grand Bahamas, with powerful winds and the eye of the hurricane dumping between 6 to 14 inches of rain accumulation from it’s inner core. Along with Dorian’s high winds the progression of the storm began to slow, making it seemingly hover over the Caribbean, prolonging the battering the islands endured. 

In the US, Dorian did not make landfall until September 6th in Cape Hatteras, North Carolina. From September 3rd through September 7th, Dorian pounded the East Coast from Florida to North Carolina, ranging in strength from category 4 to category 1 as it progressed up the coast. It even spun off almost two dozen tornadoes in the North and South Carolina leaving nearly half a million people without power temporarily. In Georgia, Gov. Brian Kemp declared a state of emergency for 21 counties and several roads and highways were closed due to the storm. Not to diminish the damage done to the East Coast but it was largely spared in comparison to the damage done in the Bahamas. 

If you feel so move please support the American Red Cross aid efforts by clicking here to help the people affected by Hurricane Dorian.  1-800-435-7669 

SERVPRO of East Cobb is here to help if you or your family experiences flood or storm damage in the Cobb County area or greater Marietta and Kennesaw area give us a call. We can make it “Like it never even happened."

Be Alert for Summer Radio Weather Advisories in Cobb County

7/26/2019 (Permalink)

Better safe than sorry. Be prepared with an emergency weather radio!

One of the best steps you can take to prepare yourself for summer storms, is to purchase a good quality weather radio. A weather radio is designed to alert you to dangerous weather situations, such as an approaching tornado. It allows you to be warned ahead of approaching storms providing you time to seek shelter. A weather radio is one of the most reliable sources for weather alerts. Weather radios have improved in design and have made many other advancements over the years. They are now readily available and very affordable. Most basic weather radios average cost is around $30 and will warn you of all types of weather advisories and public announcements. Some models can be programmed to only alert you of specific weather alerts you designate.

When shopping for a weather radio, look for the following key features:

If you need help programming your weather radio, you can contact your local National Weather Service Office or for additional information, including county codes for Georgia, visit NOAA Weather Radio website at www.nws.noaa.gov/nwr.

Learn More About Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.

Alerts receiving them  at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm’s way, without need to download an app or subscribe to a service. WEA may be used to share:

  • Extreme weather warnings
  • Local emergencies requiring evacuation or immediate action
  • Presidential Alerts during a national emergency

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.


Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

What to do after a flash flood in your Sandy Plains GA home or business

6/10/2019 (Permalink)

When flash floods strike, strike back with SERVPRO of East Cobb. We are the water restoration specialist that can dry-out any size disaster. With the backing of over 1700 franchises nationwide we are the leading name when it comes to water restoration and storm recovery services. If you our someone you know need help making it “Like it never even happened” call SERVPRO of East Cobb!

SAFETY PRECAUTIONS & BEST FIRST STEPS

  • Avoid flood waters as much as possible, they may contain contaminants like sewage, gasoline, heavy metals, and could be hiding electrocution hazards.
  • When safe, turn off the electricity at the main breaker box and only turn the power back on when your home is dry and has been inspected by a certified electrician. Electrocution is a real risk when it comes to flood damage. Just one more reason why it’s best to call in the professionals.
  • Quickly starting the cleaning and remediation process is crucial. Hiring a trusted and professional water damage mitigation service like SERVPRO of East Cobb is even more important! SERVPRO will jump start the cleaning process and get you back to normal in no time.
  • Remove any items that have not been affected by flood waters, to prevent damage to non-affected items and areas during the cleaning process.
  • Be familiar with your insurance policy. Call your insurance agent and discuss your coverage options for flood insurance before you have a flood. Having a solid insurance policy can be key to recovering fully from flooding event.
  • Design and practice an emergency flood plan. Being prepared for a flood can be relatively easy and inexpensive. Check out this previous blog for more information on putting together an emergency flood plan - It Doesn’t Cost A Lot To Be Prepared.
  • Call SERVPRO of East Cobb the trained professionals than know how to get the job done!

When it comes to flood waters it's very important to know your risks. If you have questions about your flood risk visit our friends over at FEMA. You can research your home or businesses flood zone risk level using this link.

SERVPRO of East Cobb can come to your home our business 24/7 to remove water and dry your property. Give us a call today (770) 424-0400!

How to Remove Standing Water and Dry Your Kennesaw Basement

4/29/2019 (Permalink)

Call SERVPRO of East Cobb 24/7 Emergency Water Removal & Extraction

Removing standing water from your basement might seem like an impossible task but SERVPRO of East Cobb handles this type of situation nearly every single day. SERVPRO brings newest drying technology to every jobsite as well as highly trained professionals. SERVPRO of East Cobb holds ourselves to the highest industry standards. To us it’s not just another job, it is one of our valued customer’s home or business. SERVPRO of East Cobb can make it “Like it never even happened."

“Dealing with a flood” in Kennesaw GA, makes most business and home owner’s list of worst-case scenarios. We typically find during most water damages that the basement is affected whether it is a pipe leak or a result of outdoor flooding. Water travels to the lowest point so it usually winds up in the basement or crawlspace. SERVPRO of East Cobb's highly trained professionals can dry out your home or business using our top-notch equipment and drying techniques.   

Here are a few things you should expect over the course of our service:

Move-Outs

Depending on how large the affected area of your property is and how many contents are involved, SERVPRO of East Cobb will likely move furniture and other personal belongings out of the structure or to a non-affected area. This will allow us to clean and restore the affected area more efficiently and effectively. This will also allow for additional room so that the restoration equipment can be placed in a way that will successfully dry out the property.


Water Restoration

Once the contents have been manipulated, our restoration team will start extracting water by using a submersible pump or extraction unit. Submersible pumps have enclosed motors which allow the pumps to be submerged into water and pump the water out of the area. Our extraction units allow for pumping of standing water into a portable tank which can then be disposed offsite. Either method will successfully remove any water from your basement.

Drying and Cleaning

After the water is removed from your basement our professionals will place specialized equipment to dry the structure of your home. This specialized equipment will include air movers to evaporate the moisture from affected materials and dehumidifiers to lower the humidity in the affected area. Drying out your home after a water loss is essential to keep mold from growing. If mold has already started to grow, SERVPRO of East Cobb has trained professionals standing ready to remediate your home or business 24/7. Drying your home will require several visits to monitor the progress of drying and to manipulate the equipment to achieve moisture contents goals. The affected area of your home will be treated with an antimicrobial agent, which will keep odors at bay as well as prevent microbial growth.

*Once all Moisture content readings have meet goal all equipment will be removed and you will be ready to move forward with the next step in the restoration process if necessary, The Rebuild Phase.

SERVPRO of East Cobb is proud to be a part of most major insurance providers preferred vendors as well as our local agents go to restorers.  Our skilled technicians have passed background checks and are IICRC certified. We help make it “Like it never even happened.”

Give SERVPRO of East Cobb a call at (770) 424-0400 if you have experienced a water loss in your home. We are Ready to Help!

Visit http://www.SERVPROeastcobbga.com for more information on water damage.

Pay Attention to Kennesaw Flood Warnings

4/19/2019 (Permalink)

Call SERVPRO of East Cobb for 24hr water extraction & restoration for your home or business!

Flooding is a temporary overflow of water onto an area that normally is dry. Injury or death can result from failing to evacuate flooded areas, going into flood waters, or staying in flooded areas after water passes. As far as natural disasters go, floods are the most common natural disaster.

  • Floods can damage buildings, create mudslides/landslides, and cause substantial disruption of transportation/resources
  • Floods result from rain, snow, storms, or even overflows of dams and other water systems.
  • Flash floods can develop quickly or slowly and can come with no warning.

If you've experienced flood damage call SERVPRO of East Cobb (770) 424-0400. We offer 24/7 emergency service!

If you are under a flood warning, seek safe shelter immediately!

  • Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown! (Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.)
  • Stay off of bridges over fast-moving water.
  • Determine how best to protect yourself based on the type of flooding.
  • Evacuate if told to do so.
  • Move to higher ground or a higher floor.

Are you one of our many satisfied customers? Click Here to let us know how we did!

For more information about floods and similar articles check out our friend over at www.ready.gov

Storm Insurance Related Questions For Your Kennesaw Storm Claim

4/5/2019 (Permalink)

Call SERVPRO of East Cobb 24/7 Emergency Storm Repair Service! (770)424-0400

SERVPRO of East Cobb field hundreds of emergency water restoration calls every year from often frantic customers dealing with their first storm related insurance claim. This can be a very trying and stressful time for even the coolest headed individuals. SERVPRO has your back and can make it “Like it never even happened.” With over 1600 franchises nation wide we have the national backing to handle any size disaster.

SERVPRO of East Cobb prides itself on not only restoring our customers property, but also our customers peace of mind. Customers tend to have questions flying through their head causing all sorts of anxiety and stress. Having a company that you can turn to, to answer your questions and provide 24/7 service is essential.

Some of the most common questions customers ask us about their home, condo or business water damage:

  • Is a water leak covered by home insurance?
  • Is a leaking toilet covered by insurance?
  • Is water damage from a leaking roof covered by insurance?

While we wish we could give a simple yes or no answer to these questions, there are way too many variables to issue such an overly simplified blanket answer. If you have questions about your coverage, we encourage you to contact your insurance agent. Familiarize yourself with your policy and don’t be afraid to ask your agent questions about coverage. Knowing what kind of coverage, you have will prevent you from being ill prepared when disasters happens.

Types of water damage that depending on coverage, may or may not be covered by your insurance policy:

  • Sudden or Accidental Discharge - A window is broken allowing rain water to damage the interior of a structure.
  • Sewer Backup or Water Backup - The sewer system is clogged causing sewage to flow backwards into a home or business.
  • Overflow - A water shut off valve or drain fails causing water to flood a kitchen or bathroom.
  • Flood - During inclement weather water levels rise such that water engulfs street, home & business.
  • Insurance Covered Storm Related Water Damage - This would be determined on a case by case basis and depend on the insured’s coverage

SERVPRO of East Cobb is a leader in the water restoration industry and is a preferred service provider for most major insurance providers. This means that SERVPRO has pre-negotiated pricing, rates and terms of service with your insurance provider on a national level. Providing both cost savings for insurance companies and their customers. It also means that you will receive the same high level of service from highly trained restoration professional no matter where you live!

Give SERVPRO of East Cobb a call today!

A Salute to First Responders

9/28/2018 (Permalink)

"When I was a boy and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.” This famous Mr. Rogers quote comes to mind when we celebrate first responders: those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond. Whether it’s a house fire or a hurricane, we are thankful every day for these first responders.

Firefighters, EMTs, and Police

Local fire and police departments, as well as Emergency Medical Technicians (EMTs), are often first on the scene of an emergency. In the U.S., there are more than 29,700 fire departments with 1,160,450 total firefighters, according to the National Fire Protection Association’s 2015 U.S. Fire Department Profile.

According to the Bureau of Labor Statistics, there are almost 245,000 EMTs and paramedics in the U.S. In the U.S. there are about 18,000 federal, state, county, and local law enforcement agencies, employing more than 750,000 full time sworn officers, according to the Uniformed Crime Reporting Program collected by the FBI.

Military

When events such as natural disasters strike, different branches of the military are often a first line of response. The Army National Guard and Air National Guard, with over 342,000 soldiers, respond domestically when deployed by their state Governor, often during states of emergency from weather-related events. They can also be called upon during terrorist attacks or civil unrest, or called overseas by the President of the United States.

Active duty soldiers can also be called upon for certain domestic events as well.

FEMA Community Emergency Response Team (CERT)

As a part of FEMA’s Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that may affect your local area in an effort to support professional responders. CERT volunteers are trained in “basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations,” according to FEMA.

With more than 2,700 CERT programs, over 600,000 individuals have been trained nationwide. Teams are managed locally, but supported nationally by FEMA.

SERVPRO® of East Cobb recognizes these and the countless other first responders in our communities for keeping our communities safe.

Locally Owned Company with National Storm Resources

SERVPRO of East Cobb is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Kennesaw community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Lightning Safety Tips

9/28/2018 (Permalink)

Although lightning can strike anytime, the chances for lighting increases in the summer months. Stay safe with these basic tips.

  • Have a lighting safety plan, and cancel/postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high ground, open spaces, and all metal objects including electric wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.
  • If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, and TV sets. Lighting may strike exterior electric/phone lines, inducing shocks to inside equipment.

Locally Owned Company with National Storm Resources

SERVPRO of East Cobb is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Kennesaw community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Call the Cleanup Team that is Faster to Any Size Disaster

9/28/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along a city streets, in the mountains, near a river, or even in the desert, there is always potential for flood damage. FEMA.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven't experienced a flood in the past does not mean you won't in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.

According to the American Red Cross, floods cause more damage in the U.S. every year any other weather related disaster. The American Red Cross offers the following safety tips. 

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, sop, turn around, and go another way. Six inches of swiftly moving water can sweep you off your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get our of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO of East Cobb (770) 424-0400. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any size disaster. When fire and water take control of your life, SERVPRO of East Cobb will help you take it back.

Learn More

Locally Owned Company with National Storm Resources

SERVPRO of East Cobb is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Kennesaw community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

After the Storm Pass Call SERVPRO of East Cobb

6/13/2018 (Permalink)

How should you check your property for storm damage?

After the storm has passed, it is so important to conduct a thorough storm damage inspection. With the changing weather, Kennesaw and Marietta are going to suffer heavy rains, strong winds, and powerful storms. While your home is able to protect you from Mother Nature, your home should be thoroughly checked for damages once the storm has passed. You may not have a reason to suspect that your home has been damaged as it may not be evident initially. However, once the inclement weather has safely passed through, it is extremely important to assess for damages and what repairs may need to be done before another storm comes along. The following is a handy damage assessment list that should be followed after the storm has passed by the National Storm Damage Center:

Roof

Your roof is typically one of the most vulnerable areas during a storm especially with all of the trees in residential areas of Cobb County. Hail, wind, rain and debris can adversely impact your room and may cause permanent damage to the integrity of your roof. The following indicators can help in your assessment-

  • Holes or tears in the roof.
  • Split seams.
  • Lost or missing shingles.
  • Ceiling or roof leaks.

Do not attempt to climb to your roof if there are still dangers or if you suspect your roof to not be secure.

The Exterior of the Dwelling

Materials such as brick, siding and stucco are usually heavy and durable. However, during a storm, they may not be able to withstand significant damages that a storm may cause. In some cases, problems may not arise, or be noticed, until it is too late to file an insurance claim. Be diligent and pay attention to the following areas of your home-

  • Chipping, cracking, dents and dings being obvious signs of damage to the exterior of your home.
  • Small or large holes in stucco.
  • Damaged tuck pointing and brick.
  • Detached or ruined gutters, trip, downspouts, etc.

Driveways, Walkways and Porches

Concrete can split, chip and crack with continuous storms and rain. Should you have gravel or dirt on your driveway, this could lead to flooding and additional damage to the structure of your home. These damages can reduce the lifespan of your walkway and can cause damage to your home even after the storm has passed.

Trees and Fallen Limbs

According to the National Storm Damage Center, fallen trees and branches can cause billions of dollars in damages each year. Make sure you do not have an excessive amount of overgrown vegetation surrounding your home as this can be a tool to cause additional damage to your home.

Basic Tips:

  • Severe storms may knock down power and electrical lines. Should this happen near you, do not approach the line, and call your power company immediately.
  • After a storm, assess your fencing, air conditioning units, vents, and garages for damages.
  • Crawlspaces and basements should be inspected for flooding and damage.
  • Document all the damage.

Call SERVPRO of East Cobb today if your home has suffered storm damage-(770) 424-0400

SERVPRO Professionals are Kennesaws' Storm Damage Experts

5/1/2018 (Permalink)

From trees on roofs, flooded crawlspaces, too water heaters that have burst. SERVPRO can make them all "like it never even happened"

Quick Response & High Standards Will Leave you Satisfied After Remediation

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO of East Cobb delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great.

We are proud to serve our local communities:

Storm damage in Cobb County can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “like it never even happened.” 
 
Placing your trust in SERVPRO of East Cobb for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 
 
Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of East Cobb. Dial (770) 424-0400 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

*Check us out on Facebook and Google

What to Do After a Flood In Marietta, GA

4/9/2018 (Permalink)

Fastest to any size disaster!!! Water, Fire, Mold, & Storm Restoration

Floods are one of the most common natural disasters in North America, but not all floods are alike. Some develop gradually after days of slow, steady rain while others are flash floods resulting from a deluge of rain or dam failure.

Storms can cause severe damage to your home—potentially even making them unsafe! SERVPRO of East Cobb is available 24 hours a day, seven days a week for catastrophic storm response, and you can call us at (770) 424-0400 to get immediate help.

What You Should Do After a Flood

Even if you were properly prepared for the flood and weathered the storm until it passed, your home could still have sustained heavy damage. Now that the sky is blue once more, how do you proceed? Here’s a look at what to do after a flood:

Be Cautious

Just because the sun is shining and the flood waters have receded, that doesn’t mean all danger has passed. Exercise caution by doing the following:

  • Tune into local alerts and warning systems to stay up-to-date with current information and receive expert, informed advice about the flood. After all, additional flooding could still occur.
  • Stay away from rushing water. Moving water only 6 inches deep can sweep you off your feet.
  • Avoid walking through large areas of standing water, which may be electrically charged by downed power lines. The water could also be hiding broken glass or dangerous animals.
  • Unless you are specifically asked for help by the police, fire department, or relief workers, keep out of damaged areas.
  • Help emergency workers by staying off the roads in and out of the damaged neighborhood or region.
  • If you’re caught in a stalled car during a flash flood, abandon the car and get to higher ground immediately.
  • Heed barricades and find an alternate route if you encounter one blocking your way. Crossing bridges even after the water has receded could be dangerous if the structural integrity has been jeopardized.
  • Return home only when the authorities permit it. Even then, stay out of the building if it’s surrounded by flood waters and exercise extreme caution when you do enter.

Stay Safe and Healthy

Take care of you and your family as cleanup efforts begin. To stay safe and healthy, remember the following:

  • Turn off the home’s electricity at the main breaker box, even if the power is out. Only turn the power on when your home is dry.
  • Avoid floodwater, which may be contaminated with sewage, gasoline, or oil.
  • Fix damaged sewer systems as soon as possible.
  • Don’t drink water from the tap. Listen to news reports to learn when the community’s water is safe to drink again.

Clean and Repair Your Home

  • Use the information in the Repairing Your Flooded Home PDF from the Red Cross to learn how to enter your home safely, protect your belongings from future damage, record damage for insurance claims, check for gas leaks, and begin the cleanup process.
  • Contact your insurance agent to discuss your claim.
  • Hire a professional water damage mitigation company as soon as possible. It’s important that the company is qualified for the services you need. SERPVRO is available 24/7 to help when you need it most. Not only are we a local command center, but we also have the resources of 1,600 franchises nationwide—meaning no disaster is too big.

Get Help After a Flood

SERVPRO of East Cobb is prepared for the unpredictable—and you can call us day or night to get disaster relief and recovery. We’re here to help you get back on your feet and make it look like it never happened. Contact us today to start the cleanup process without delay.

For help restoring your home after a water loss, call SERVPRO of East Cobb  at (770) 424-0400. We’ll make it “Like it never even happened.”

Did you a great experience working with SERVPRO of Marietta West? Or did our office staff and/or technicians go above and beyond your expectations?

Check us out on Facebook & Google Local!

Sources: www.SERVPROdelraybeach.com

When Storms or Floods hit Kennesaw, SERVPRO is Ready!

9/29/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Kennesaw Georgia

SERVPRO of East Cobb specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Kennesaw, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 

Source: www.SERVPROportcharlotte.com/

Emergency Board Up - Kennesaw GA

9/29/2017 (Permalink)

We will be there in your time of need...day or night!

Board-ups - In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders. SERVPRO of East Cobb Professionals can and will perform the board-up themselves.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of East Cobb provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Kennesaw. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

24/7 Emergency Service: Kennesaw, Westoak, Blackwells, Mount Bethel, & Cumberland

Call SERVPRO of East Cobb 

- (770) 424-0400 -

Be Aware & Be Prepared - Kennesaw GA

9/29/2017 (Permalink)

When fire and water take control of your life, SERVPRO of East Cobb helps you take it back.

The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency or disaster. While each situation is unique, your family can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

Be Disaster Aware - Take Action to Prepare

The following are measures you and your family can take to start getting ready. A commitment to begin planning today will help support your family, home, and the community. Review the following questions to learn if your family and home is prepared.

  • Be Informed

Do you know what kind of emergencies might affect your home or daily life? Do you know what you and your family will do in an emergency situation?

  • Prepare Your Emergency Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during, and after an incident? Do you have an emergency supply kit?

  • Practice the Emergency Plan

Have you practiced your plan recently? Does your family know where to go in the event of a natural disaster? Have you reviewed your plans in the last 12 months?

  • Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

  • Secure Your Home

Have you conducted a room-by-room walk-through to determine what safety measures can be taken?

  • Improve Cyber Security

Have you installed a firewall on your computer? Do you regularly update your antivirus software? If you answered “No” to any of these questions, visit ready.gov and learn how to better prepare your family and home for an emergency or natural disaster.

After any disaster, SERVPRO of East Cobb is there to make it "Like it never even happened."

Call Our East Cobb Location

(770) 424-0400 -

Serving the Kennesaw, Westoak, Blackwells, Mount Bethel, & Cumberland areas! 

Our Technicians are Equipped to Remediate Your Flood Damage In Cobb County GA

8/2/2017 (Permalink)

After you and your family are safe, call SERVPRO of East Cobb to remove the standing water and prevent mold damage. We are ready to help.

Always contact local authorities when you are in immediate danger or need help when it comes to your safety. There are a variety of state and local agencies primed to respond to flooding situations throughout the state. Your family is not alone; help may be closer than you think. 
 
During a flood, make sure that you avoid contact with flood waters. Contamination levels of flood waters may include raw sewage or other toxic substances that cause significant health issues for you and your family. Follow a few simple guidelines for avoiding extensive flood damage in your Cobb County area home. 
 
If you become stranded on your property during a flood and use a generator for energy, remember that generators produce toxic vapors called carbon monoxide. These vapors are extremely dangerous for you and your family, resulting in death if not handled correctly. 
 
Never allow your children or their pets to play in flood waters. Several chemicals and diseases exist which heighten the risk of exposure and sickness to small children. If one does become exposed and experiences flu-like symptoms, report this to first responders, immediate medical attention for your loved ones is important. 
 
When it is deemed safe by local authorities to return to your home, make sure to contact a quality restoration company, like SERVPRO to provide you with the services you need to get things under control as quickly and efficiently as possible. 
 
SERVPRO of East Cobb offers a variety of services to remove flood waters quickly and help prevent mold growth that happens due to extensive exposure. Mold can cause severe health issues that you want to avoid, get the help you need within 48-hours to prevent these problems and other issues in your home. 
 
SERVPRO technicians utilize a variety of techniques, including IICRC training and EPA guidelines to help return your indoor environment to a healthy, safe one that you and your family can enjoy. Take this opportunity to talk to professional technicians about possible improvements and address any concerns you may have for future events. 

 
SERVPRO of East Cobb can help, call today for access to a variety of specialty procedures that help return your home, its contents and any personal belongings to a quality pre-damage condition. (770) 424-0400

Source: http://www.SERVPROsouthnashville.com/

Understanding Water Types

6/16/2017 (Permalink)

SERVPRO of East Cobb "Like it never even happened." (770) 424-0400

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

    • Shut off the wate source if possible or contact a qualified professional to do so.
    • Turn off circuit breakers for wet areas of the building if access to the power distribuion panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
    • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
    • Remove and prop up wet upholstery cushions to allow more even drying. 
    • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
    • Do not leave books, newspapers, magazines or other colored items on wet carpet or floors as they may cause staining.
    • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
    • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

    • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
    • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
    • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
    • Do not use household fans to dry the structure;air flow could spread contaminants.
    • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don't leave your property to chance. Call SERVPRO of East Cobb (770) 424-0400

Preparing for a Flood

5/25/2017 (Permalink)

Flooding Can happen fast in many environmets. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water - 3+ day supply; one gallon per person per day
  • Food - 3+ day supply of non-parisable, easy-to=prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra Batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, caries, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house kes
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repelient and sunscreen
  • Camera or photos of damage

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazzards in the United States as:

  • Flash Flooding

  • River Flooding

  • Storm Surge and Coastal

  • Inundation from Tropical and Non-Tropical Systems

  • Burn Scars/Debris Flows (caused by wildfires)

  • Ice/Debris Jams

  • Snowmelt

  • Dry Wash (caused by heavy rainfall in dry areas)

  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesnt mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you SERVPRO of East Cobb can help. We can help you prepare ahead of the time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible.

SERVPRO of East Cobb is ready to help make it "Like it never even happened." -(770) 424-0400-

Flooding Can Happen Anywhere

2/23/2017 (Permalink)

Call the clean up team that is faster to any size disaster! - SERVPRO of East Cobb (770) 424-0400

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA list the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge an Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (caused by wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were fro policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of East Cobb can help. We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

SERVPRO of East Cobb professionals are ready to help make it "Like it never even happened."

It Doesn't Cost a lot to be Prepared

10/17/2016 (Permalink)

Your preparedness kit should last you at least three days.

It is no secret that many families and individuals are looking to cut back on spending. But with the frequency of disasters, both natural and man-made, can you afford no to be prepared? Preparedness doesn't have to cost an arm ad a leg. Here are a few tips:

  • Make a Plan. Work with your family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. You can download Family Emergency Plan templates www.ready.gov/make-a-plan
  • Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace.
  • Check Your Policy. Review your insurance policy annually and make any necessary changes - renters, too! When disaster strikes, you want to know that your coverage will get you back on your feet.
  • Make Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don't forget to keep supplies at work and in your car. Sample ready lists can be found at www.ready.gov/document/familysupply-list
  • Plan your Purchases. You can save money by thinking ahead. Don't buy preparedness items just before the storm when they're expensive and supplies will be in high demand. Buy items at the end of the season when you can get good deals.
  • Make Sure it Keeps. Store water in safe, containers. you Don't need to buy expensive bottled water, just make sure your water containers are disinfected and airtight
  • Trade a Night Out. Trade one night out to fund your 72-hour kit. Taking a family of four to the movies can cost upwards of $80. Just one night staying in could fund your ready kit.

*The best tip: Start now. Take small steps toward preparedness and before you know it, you will be ready. 

Do you have a plan?

10/17/2016 (Permalink)

Storm Team ready to tackle a job.

How quickly your company can get back to business after a tornado, hurricane, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to being planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

 

  • Develop a Business Continuity Plan - Your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.
  • Review Insurance Coverage - Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover
  • Prepare Your Emergency Plan - Your employees and co-workers are your business' most valuable asset. Communication is central before, during and after a disaster. Include emergency information is newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.
  • Practice the Emergency Plan - Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If you business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.
  • Secure Your Facility and Equipment - Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.
  • Improve Cyber Security - Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

FEMA Emergency Supply List

10/17/2016 (Permalink)

Through its "Ready Campaign", the Federal Emergency Management Agency educates and empowers Americans to take some simple steps to prepare for and respond to potential emergencies/natural disasters. The "Ready Campaign" asks individuals to do three key things: get an emergency supply kit, make a family emergency plan, and be informed about the different types of emergencies that could occur and their appropriate responses.

All Americans should have some basic supplies on hand in order to survive for at least three days if an emergency occurs. Following is a listing of some basic items that every emergency supply kit should include. However, it is important that individuals review this list and consider where they live and the unique needs of their family in order to create an emergency supply kit that will meet these needs. Individuals should also consider having at least two emergency supply kits, one full kit at home and smaller portable kits in their workplace, vehicle or other places they spend time.

Recommended Items to Include in a Basic Emergency Supply Kit:

  • Water, one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask, to help filter contaminated air and plastic sheets and duct tape to secure shelter-in-place
  • Wrench or pliers to turn off utilities
  • Can opener for food (if kit contains canned food)
  • Local maps

Additional Items to Consider adding to an Emergency Supply Kit:

  • Prescription medications and glasses
  • Infant formula ad diapers
  • Pet food and extra water for your pet
  • Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container
  • Cash or traveler's checks and change
  • Emergency reference material such as a first aid book or information from www.ready.gov
  • Sleeping bag or warm blanket for each person. Consider additional bedding if you live in a cold-weather climate.
  • Household chlorine bleach and medicine dropper- When diluted nine parts water to one part bleach, bleach can be used as a disinfectant. or in an emergency, you can use it to treat water by using 16 drops of reular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
  • Fire Extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates and plastic utensils, paper towels
  • Paper and pencil
  • Books, games, puzzles or other activities for children

When Storms or Floods hit East Cobb, SERVPRO is ready!

8/29/2016 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in East Cobb.

SERVPRO of East Cobb specializes in storm and flood damage restoration.  Our crews at  SERVPRO of East Cobb are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit East Cobb, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO of East Cobb Today (770) 424-0400