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Fire & Water - Cleanup & Restoration

SERVPRO of East Cobb's Carpet Cleaning Process

12/4/2020 (Permalink)

making damage and stained carpets look like new SERVPRO of East Cobb can make carpet stains "Like it never even happened." Call us today for carpet or water damage restoration.

When water damage happens, many of our customers are pretty worried and even despondent in the beginning before our team of restoration professionals arrive on-site. These feelings of worry and sense of uncertainty quickly abate once our team outlines a tailormade restoration plan and starts restoring their property. Many of our customers even turn the water disaster into an opportunity to have their property professionally cleaned. When your home or business has suffered water damage, this can be the perfect opportunity to have all of your carpets, marble, stone or hardwood floors professionally clean. Sense SERVPRO of East Cobb is already performing water mitigation services in other areas of your home or business, why not have the rest of your property professionally cleaned as well?

Since 2011 SERVPRO of East Cobb restoration professionals have been handling stains and soils of all types, from residential homes to commercial facilities. Using Institution of Inspection and Restoration Certification (IICRC) standards for carpet care as a guide, SERVPRO of East Cobb will guide you in the best decisions to care for your carpet. This includes:

  • Showing you what cleaning option would be best for your level of soiling.
  • Give you an estimate of time and cost for the carpet cleaning
  • Explaining the benefits of soil protection and the advantages of a clean carpet for good indoor air quality.

SERVPRO of East Cobb Carpet Care Options

Bonnet Cleaning is the preferred cleaning/maintenance method for light soiling. The carpet is lightly sprayed with SERVPRO’s proprietary cleaning solution and a rotary extractor with a “bonnet” pad is used to pull soil from the carpet.

Hot Water Extraction is the preferred cleaning technique for light to moderate soiling. Using one of SERVPRO of East Cobb’s truck mounted or portable extraction units, we apply SERVPRO’s proprietary cleaning solutions with hot water while extracting soils.

Deluxe Precondition & Rinse is the preferred cleaning procedure for moderate to heavy soiling including a pre-treatment and rinse. First a soil emulsifier is sprayed on carpet and allowed to dwell for 10 to 15 minutes, then the carpet is thoroughly rinsed and extracted to remove soils.

Showcase Premier Cleaning is a premium service available to clean moderate to heavily soiled carpet. This is a two step process where SERVPRO’s proprietary carpet shampoo is applied using rotary equipment, then the carpet is thoroughly rinsed and extracted to remove soils.

*For answers about carpet cleaning and care, contact SERVPRO of East Cobb today at (770) 424-0400 or visit www.SERVPROeastcobbga.com/carpet-upholstery-cleaning for more information.

Water Damage From Clean Water

DON’T:

  • Enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water and can not be safely powered off.
  • Enter rooms where ceilings are sagging and retaining water.
  • Attempt to operate equipment exposed to water.

DO’S:

  • Shut off the source of the water, if possible, or contact a qualified party to stop the water source.
  • Shut down power to the affected areas where access to the power distribution systems is safe from electrical shock.
  • Instruct people to avoid/limit access to wet areas to prevent the tracking of water and the risk of slips and falls.
  • Place any available wet floor signage you have to prevent people from entering affected areas if possible.
  • Identify high-value paintings, furniture, office equipment, etc. and report them to your SERVPRO of East Cobb restoration professional as quickly as possible.
  • Identify critical or important work areas, and prioritize where you would like cleanup to begin.
  • Identify any critical or important documents that were damaged, and inform the SERVPRO of East Cobb restoration professionals.
  • Ensure all electronics such as computers, printers, and toner cartridges are off of the floor and not sitting in water.
  • Wipe moisture from wood furniture surfaces, mop wet floors, etc.

Customer Reviews and Testimonials

Helena M. of Marietta, GA - “The work was done quickly and done well. SERVPRO did a fantastic repair job on our ceiling and was very friendly and thorough. It was nice dealing with SERVPRO and I would recommend them for any job.”

Jackie M. of Marietta, GA - “SERVPRO of East Cobb was great! We had water damage that managed to hit three levels of our home. They came immediately and set up their equipment. We used them not only for water removal but also to rebuild and rehab our home. We were in a hotel for four months and they went out of their way to keep us posted on all things that were happening along the way. We give them 5 stars!”

Floyd T. of Marietta GA - “Carl Sylvester came to our home and did a fantastic job with cleanup. He is very professional. Tells you what he is about to do before he does it, then he proceeds to do it with excellence. He managed my expectations and his crew very well.”

More Customer Online Reviews and Endorsements

SERVPRO of East Cobb’s team of commercial restoration specialists have serviced hundreds of Cobb County businesses over the past 17 years, and are specifically trained to handle commercial large losses. From large logistics centers and storage facilities to locally owned barber shops and beauty salons, SERVPRO of East Cobb has assisted a wide range of customers and got them back up and running quickly and safely. Our restoration technicians hold certifications from the IICRC and undergo rigorous initial franchise training and continued education class to hone their mitigation and restoration skills. If your commercial facility has suffered a water, fire, mold or other type of loss event, call the professionals at SERVPRO of East Cobb. Let us show you why our motto is “Like it never even happened.”

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