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Emergency Commercial Flooding & Water Removal Services for Kennesaw GA

9/14/2018 (Permalink)

Commercial Emergency Commercial Flooding & Water Removal Services for Kennesaw GA SERVPRO of East Cobb can make flood clean up "Like it never even happened."

Flooding is the most common natural disaster in the United States and can happen anywhere. Preparing for a flood is crucial in order to protect yourself, your property, and your business from flood damage. There are some guidelines the Federal Emergency Management Agency (FEMA) encourage business owners to take under consideration, so that business owners can act quickly when the time comes when your home, or your business is in danger.

Call SERVPRO of East Cobb -Emergency Flood & Water Removal (770) 424-0400

Flooding is an overflowing of water onto land that is normally dry. Flooding may happen with only a few inches of water, or it may cover a business or home's rooftop. Flooding can occur during any season, but some areas of the country are at greater risk at certain times of the year.

Coastal areas are at greater risk for flooding during hurricane season (i.e., June to November), while the Midwest is more at risk in the spring and during heavy summer rains. Ice jams occur in the spring in the Northeast and Northwest. Even the deserts of the Southwest are at risk during the late summer monsoon season.

Flooding can happen in any U.S. state or territory. It is particularly important to be prepared for flooding if you live in a low-lying area near a body of water, such as a river, stream, or culvert; along a coast; or downstream from a dam or levee.

Flooding can occur in several ways, including the following:

  • Rivers and lakes cannot contain excessive rain or snow melt.
  • Excessive rain or snow melt cannot be fully absorbed into the ground.
  • Waterways are blocked with debris or ice and overflow.
  • Water containment systems break, such as levees, dams, or water or sewer systems.
  • Strong winds from tropical storms or hurricanes cause a storm surge by pushing seawater onto land.

The speed and duration of flooding can vary significantly.

  • Flooding can occur slowly as rain continues to fall for many days. This type of flooding, sometimes called a slow-onset flood, can take a week to develop and can last for months before floodwaters recede.
  • Rapid-onset floods occur more quickly, typically developing within hours or days. These types of floods usually occur in smaller watersheds experiencing heavy rainfall, particularly in mountainous and urban areas, and the water usually recedes within a few days.
  • Some rapid-onset floods known as flash floods occur very quickly with little or no warning, such as during periods of extremely heavy rain or when levees, dams, ice jams, or water systems break. Densely populated areas are at a high risk for flash floods. In urban areas, flash floods can fill underpasses, viaducts, parking structures, low roads, and basements.
  • The strong winds of a tropical cyclone or hurricane can push large amounts of seawater up onto the land, causing a storm surge. A storm surge combines with the ocean’s tide to produce a storm-tide surge. Storm-tide surges have been registered as high as almost 35 feet above normal sea level and can cause significant flooding across a large area. This generally occurs over a short period, typically 4 to 8 hours, but in some areas, it can take much longer for the water to recede to its pre-storm level.

The physical destruction caused by flooding depends on the speed and level of the water, the duration of the flood, terrain and soil conditions, and the built environment (e.g., buildings, roads, and bridges).

  • Flooding can cause fatalities and serious injuries for people who are trapped or swept away by wading in, driving through, or boating across floodwaters.
  • Transportation routes, power, water, gas, and other services may be disrupted.
  • Commercial supplies and government support systems may be temporarily unavailable.
  • Drinking water supplies and wells may become polluted.
  • Floodwaters can cause erosion, which can damage roads, bridge structures, levees, and buildings with weak foundations, causing their collapse without warning. The floodwaters may carry the worn-away mud, rocks, and other sediment.
  • Landslides and mudslides can occur.
  • Even a few inches of floodwater in a home can cause tens of thousands of dollars in damage

Smoke Alarms: Life Savers

9/13/2018 (Permalink)

Fire Damage Smoke Alarms: Life Savers Call SERVPRO of East Cobb if you are need of fire remediation services. We are here to help!

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

 In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments check your state requirements or contact local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every then years. Other alarms need batteries, replace the batteries every year and replace all together every ten years. If alarm chirps signaling low battery signals replace batteries immediately. Never disable or remove batteries with out replacing them or replacing the fire detector. Almost half of all fires where smoke alarms were present, the fire detector was inoperable due to missing batteries or in need of replacement.

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area. 

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills.

For more information on emergency preparedness or restoration contact SERVPRO of East Cobb or give us a call at 770) 424-0400

Hoarding Is A Fire Hazard

8/6/2018 (Permalink)

If you are like most people you probably have at least one room in your house dedicated to "storage". This is a practical way of keeping items that you don't use regularly but need to keep around for one reason or another (sporting goods, seasonal decorations, keepsakes or antiques). Storing items in this manor is a healthy practice and make both financial and practical sense. However, it is important to keep storage areas clean and organized. Not only so that you can access your belongings easily, but also to prevent the area from growing out of control and to reduce unnecessary wear and tear on your items.

We all probably know someone that has a hard time throwing things away or we might even have issues with this task ourselves. No one wants to be wasteful and we definitely don’t want to have to re-purchase items that we discarded in the past. There is a big difference between keeping items for practical reasons/future use and hoarding.

As defined by the Mayo Clinic, "Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs." This inability to discard items can results in cramped living conditions. In some cases, homes are filled to capacity with clutter.

Here are some signs or symptoms the Mayo Clinic advise us to be mindful of:

  • Excessively acquiring items that are not needed or for which there's no space
  • Persistent difficulty throwing out or parting with your things, regardless of actual value
  • Feeling a need to save these items, and being upset by the thought of discarding them
  • Building up of clutter to the point where rooms become unusable
  • Having a tendency toward indecisiveness, perfectionism, avoidance, procrastination, and problems with planning and organizing

Hoarding items can result in some major issues. Cleanliness and general order typically decline and there are some genuine fire concerns when it come to properties that have become over crowed by hoarding.

Here are some fire safety risks brought on by hoarding, provided by FEMA:

  • Personal items can crowd cooking equipment, making it unsafe to cook.
  • Personal items can crowd heating equipment, putting you at risk of having a fire.
  • Blocked windows and doors make it difficult for firefighters to get into the home to fight the fire and search for occupants.
  • Piles of belongings make it difficult for firefighter to move through your home quickly.
  • Always keep anything that can burn at least 3 feet away from cooking and heating equipment
  • Keep doorways and windows clear for escape in case there is a fire. This will also prevent injuries from falling over excessive personal items.

Call SERVPRO of East Cobb for all of your fire clean up need (770)424-0400

How a Water Damage Restoration Company Can Help Your Kennesaw Home

7/30/2018 (Permalink)

A Kennesaw Water Damaged Home and Help

Once a flood or fire has damaged your Kennesaw home, it's important for you to obtain water damage restoration services. Restoration services are multi-faceted in so much as they involve both cleaning, removing excess water from your home and repairing regions of the house that have been subjected to substantive water damage. As the water damage specialists know from SERVPRO, it is important to start the cleanup and repair process right after the flood or fire to ensure that the water damage is minimized and that mold and mildew do not begin to accumulate on the property. Learn more about the helpful services that this water damage restoration company can offer by reading the following short reference guide: 

A Water Damage Restoration Company Remediates Your Property Quickly

One of the benefits that results from employing a water damage restoration company is that they complete the cleanup, repair, and restoration processes quickly. A water damage restoration company like SERVPRO employs a large staff who can work with expedience and excellence. This group effort ensures that they can tackle a large number of problems that have resulted in the accumulated water damage in your Kennesaw home. The end result is the rapid restoration of your home, a reality which can greatly reduce the onset of secondary water damage and offer you peace of mind.

A Water Damage Restoration Company Limits Mold and Mildew Proliferation

Another great service provided by this water damage restoration company is the treatment of mold and mildew growth in your private living space. Restoration specialists accomplish this objective by removing excess water quickly so that the fungi do not have an opportunity to form and proliferate. If mold has already begun to grow in your home, this will commence in 48-72 hours after the initial water intrusion, the restoration specialists can eliminate it through the use of cleaners and industrial-grade disinfectants. These cleaners will not put you and your family at risk. It's important to let a team of trained professionals handle your water damage issues rather than attempting to solve the problem on your own. In recognizing that a water damage restoration company like SERVPRO can restore your home to its original condition, you may wish to ask your insurance agent for recommendation and advice.

Let's Get Started Now 

Homes that have been subjected to water damage are in need of high quality remediation services. Once you start looking for a professional water damage company to assist you in restoring your home, you should look no further than SERVPRO. Our company is committed to consistently offering cutting edge, expedient restoration services that get your home back in great condition with lightning speed. For water damage restoration services that work, contact us today and let's get started.

Locally Owned and Operated

We live and work in East Cobb too! We might even be neighbors. As a locally owned and operated business, SERVPRO of East Cobb is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member in our community  and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

The Restoration Process Begins When You Call Us.Here is the number for an immediate response.  (770) 424-0400

Kitchen Cooking Fires Prevention & Tips

7/30/2018 (Permalink)

Of all the rooms in your home, the kitchen is the one in which you may spend more of your active time than anywhere else. This is where you gather, entertain, eat and, of course, cook. Unfortunately, this is one of the most common areas in the home where fires start. Often, destructive fires start because of unsafe cooking practices. It’s important to follow some best practices and tips to keep fires away.

  1. Watch Your Clothes
    • You may not think of your attire as being important when it comes to fire prevention tips. However, if you’re not careful, loose and dangling clothing could touch a burner or come into contact with grease. This could injure you and could even spread flames in your kitchen. 
  2. Clean, Clean, Clean
    • Not only will cleaning up grease and other materials help your kitchen look nicer, but this will reduce the risk of a grease fire. As soon as you’ve finished preparing and cooking your meal, wipe down the surfaces of your stove. 
  3. Stay Nearby
    • Whether you’re standing at the stove or using an electric skillet, it’s important to not leave any cooking food unattended. Un-monitored cooking can lead to extensive fire damage. 
      -Stay in the kitchen whether you’re grilling, frying or broiling your meal.
      -If you have to leave for any reason, turn the stove or other appliance off. 
      -If possible, have someone at your watch your food while you step away.
  4. Use a Timer
    • It’s easy to throw something in the oven and forget about it, especially if you leave the kitchen and go into another room or outside. Setting a timer will help reduce the risk of a fire starting in the oven and spreading to other areas. 

These simple fire prevention tips could help save you and your loved ones from catastrophe. Be conscientious as you cook and entertain so you can avoid the terrible consequences of a house fire.

For more information, please visit us at SERVPRO of East Cobb or you can check out our friends over at the U.S. Fire Administration.

Why Choose SERVPRO of East Cobb

7/18/2018 (Permalink)

Insurance agencies and adjusters have an obligation to keep the cost of claims low while still delivering the level of coverage outlined in your particular policy. SERVPRO of East Cobb is uniquely qualified to help you through a water, fire, or mold claim and understands your situation. We can help your insurance agent and adjuster keep claims cost down while still providing the best service possible to our customers. 

Emergency Response to Claims

Restoring property is the SERVPRO's first priority. Customers appreciate immediate response and regain control of the hectic situation that a home insurance claim can cause, and your insurance company will know everything is being done to limit the damage through industry leading trained professionals that document the work preformed.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability. This process helps insure that the restoration process is runs smoothly, efficiently, and in a timely manor. After all SERVPRO of East Cobb's goal is to get our customers back into their homes or businesses with as little disruption as possible. By adhering to this principle we can provide great customer service while maintaining both effective and economical options to your adjuster and agent.   

Claims Inventory Service

SERVPRO can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • On-line Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
    • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of East Cobb, we will use only qualified vendors to service your home or business. This is a commitment we have made to insurance providers which results in:

  • A locally owned company with the backing of national call center to achieve prompt handling of claims and 24/7 customer service
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

A SERVPRO's job is to reassure the customer, perform quality service and to report to both you and insurance adjusters quickly. An Adjusters job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save adjusters time so that they can focus on priority files, while having complete control of every loss they are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to them within hours. 

Hard-earned results have made SERVPRO the leader in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results which contributes to insurance company's customer retention and competitive advantage.

Call SERVPRO of East Cobb (770) 424-0400

Whether you are an insurance professional or property owner, SERVPRO of East Cobb has proven itself to be your most reliable and trusted restoration company in the Kennesaw area.

Proud to have served the following areas for 7+ years:

Kennesaw's Commercial Remediation Experts

6/26/2018 (Permalink)

Commercial Kennesaw's Commercial Remediation Experts If your business's restrooms suffer a sewage backup, call the professionals at SERVPRO of East Cobb

Are you a business owner in Kennesaw?  Have you experienced a recent water, fire or bio-hazard damage at your commercial property?

Are you looking for a reputable company with commercial remediation experience that offers a full service including construction?  Then, look no further because SERVPRO of East Cobb is here to help. Conveniently available twenty-four hours a day, seven days a week, SERVPRO of East Cobb is able to work within the parameters of any commercial job site. 

Our goal is to get your business up and running as soon as possible to limit the interruption to your business.  We have worked around schedules so that businesses could stay open while remediation occurred on the off hours in order to avoid monetary disruption. We know commercial losses are complex and we will work with you directly to help facilitate your needs.

Call us at (770) 424-0400 to see how we can help get your business back into business.

We Specialize in Flooded Basement Cleanup and Restoration

6/13/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity.

It’s worth making a call to SERVPRO of East Cobb and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

(770) 424-0400

After the Storm Pass Call SERVPRO of East Cobb

6/13/2018 (Permalink)

How should you check your property for storm damage?

After the storm has passed, it is so important to conduct a thorough storm damage inspection. With the changing weather, Kennesaw and Marietta are going to suffer heavy rains, strong winds, and powerful storms. While your home is able to protect you from Mother Nature, your home should be thoroughly checked for damages once the storm has passed. You may not have a reason to suspect that your home has been damaged as it may not be evident initially. However, once the inclement weather has safely passed through, it is extremely important to assess for damages and what repairs may need to be done before another storm comes along. The following is a handy damage assessment list that should be followed after the storm has passed by the National Storm Damage Center:


Your roof is typically one of the most vulnerable areas during a storm especially with all of the trees in residential areas of Cobb County. Hail, wind, rain and debris can adversely impact your room and may cause permanent damage to the integrity of your roof. The following indicators can help in your assessment-

  • Holes or tears in the roof.
  • Split seams.
  • Lost or missing shingles.
  • Ceiling or roof leaks.

Do not attempt to climb to your roof if there are still dangers or if you suspect your roof to not be secure.

The Exterior of the Dwelling

Materials such as brick, siding and stucco are usually heavy and durable. However, during a storm, they may not be able to withstand significant damages that a storm may cause. In some cases, problems may not arise, or be noticed, until it is too late to file an insurance claim. Be diligent and pay attention to the following areas of your home-

  • Chipping, cracking, dents and dings being obvious signs of damage to the exterior of your home.
  • Small or large holes in stucco.
  • Damaged tuck pointing and brick.
  • Detached or ruined gutters, trip, downspouts, etc.

Driveways, Walkways and Porches

Concrete can split, chip and crack with continuous storms and rain. Should you have gravel or dirt on your driveway, this could lead to flooding and additional damage to the structure of your home. These damages can reduce the lifespan of your walkway and can cause damage to your home even after the storm has passed.

Trees and Fallen Limbs

According to the National Storm Damage Center, fallen trees and branches can cause billions of dollars in damages each year. Make sure you do not have an excessive amount of overgrown vegetation surrounding your home as this can be a tool to cause additional damage to your home.

Basic Tips:

  • Severe storms may knock down power and electrical lines. Should this happen near you, do not approach the line, and call your power company immediately.
  • After a storm, assess your fencing, air conditioning units, vents, and garages for damages.
  • Crawlspaces and basements should be inspected for flooding and damage.
  • Document all the damage.

Call SERVPRO of East Cobb today if your home has suffered storm damage-(770) 424-0400

If You Suspect Mold Follow These Mold Safety Tips

6/13/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of East Cobb for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of East Cobb specializes in mold cleanup and restoration. In fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (770) 424-0400